Government of Karnataka Presentation on Performance Evaluation of RFD For Bangalore Metropolitan Transport Corporation 201314 Provisional Infrastructure Bus Depots 39 Bus stations ID: 932223
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Slide1
A T F Expert Group for Transport
Government of Karnataka
Slide2Presentation on
Performance Evaluation of RFDFor Bangalore Metropolitan Transport Corporation
2013-14 (Provisional)
Slide3Infrastructure
Bus Depots – 39 Bus stations – 52
Man power deployment:
36076
Bus staff ratio: 5.6
Daily
(31.03.2014)
We own
6775 buses We operate 6458 bus schedules We perform 13.14 lakh service kms We make 82898 bus trips We earn Rs 4.77 crore We carry 49.50 lakh passengers
Slide4Results Framework Document-2013-14
Section
1
: Vision, Mission, Objectives, Functions
Vision:
“Make BMTC sustainable, people centered and choice mode of travel for everyone”
Mission:
To make services available, accessible and affordable
To focus on providing safety for all stakeholders in travelling To integrate and coordinate with other transport networks and agenciesTo adopt labour and environment friendly practicesTo instill accountability and transparency at all levels of the organization
Slide5To
improve the quality of the service
To
provide safe travel mode to the commuters and to
improve
the environment
To
improve the governance using IT initiatives and
commuter
centric activities To improve and upgrade the transport infrastructureObjectives:Mission (Contd.):
To utilize technology to provide convenience to commuters, crew etc To innovate and reform to enhance performance
To benchmark in order make service level improvements
Slide6Increasing no of schedules and Vehicles.
Reducing % cancellation .
Increasing Effective kms and vehicle utilization
Increasing fuel efficiency.
Reducing incidents of breakdowns and accidents.
Increasing Traffic revenue.
Increasing other revenue
Reducing cost of operation.
Improving Employees‘ skill through imparting training
Increasing civil infrastructure.Functions
Slide7The Corporation operated
6458
schedules against the target of
6600
.
The Corporation held the fleet strength of
6775
buses as against the target of
6927.
The % cancellation of kms. during the period is 4.8The Corporation operated 47.96 crore kms as against target of 52.53 crore kms. The vehicle utilization achieved was 217.5 kms against target of 225.0 The Corporation achieved 3.82
KMPL against the target of 3.85
The rate of breakdown during the
period is 0.07
for every 10,000 kms.
The rate of accidents was
0.07
for every 1,00,000 kms operated.
The Corporation realized total revenue of Rs.
1982.18
croress
against the target of Rs.
2179.31
crores
2013-14 (Provisional)
RFD Report
Achievements
Slide8The
Corporation incurred
of
Rs.
2090.06
crores
towards cost of operations as against the target
of
Rs.2123.83
crores. During the period, training has been imparted to 15791 employees.All the vehicles are checked for permissible smoke emission every monthAll the depots are installed with water recycling plants.Plantation is taken up in all depots, bus stations and Vaddarahalli Drivers Training Institute under afforestation programme
.
2013-14 (Provisional) RFD Report
Achievements -
Contd
2013-14
End of the year RFD Report for BMTC
Annexure-1
Mandatory Success Indicators
Objective
Actions
Success Indicator
Unit
Weight
Medium term results as on 31-03-2014
Evaluation
Marks
Efficient functioning of the RFD System
1.1 Timely submission of draft RFD for approval
1.1.1 On-time submission
Date
2
On time
Excellent
2
1.2 Timely submission of end of the year RFD Results
1.2.1 On-time submission
31-07-2013
Date
2
On time
2
Efficient use of IT in the Department
2.1 Timely updation of website contents
2.1.1 Percentage of Notifications, GOS, Circulars uploaded on the website within one week of issue
Once in fortnight
Percentage
1
100%
Excellent
1
Submission of Reports and citizen’s Charter
3.1 Timely submission of Annual Report
3.1.1 On-time submission
Date
1
Dec-2013
Fair
0
3.2 Timely submission of MPIC
3.2.1 On-time submission
Date
1
On time
Excellent
1
3.3 Implementation of Citizens Charter
3.3.1 Uploading the Citizen’s/Client’s Charter on website
Date
1
07-05-2013
Excellent
1
Ensuring compliance to the Financial accountability framework
4.1 Timely submission of ATNS on audit paras of C & AG
4.1.1 Percentage of ATNS submitted within due date(4 months)
Percentage
1
Submitted on time
Excellent
1
4.2 Timely submission of ATRS on PAC Reports
4.2.1 Percentage of ATRS submitted within due date(6 mon
Percentage
1
On Time
Excellent
1
Slide10Mandatory Success Indicators (Cont’d)
Total 14
Administrative Reforms
5.1 Simplification of Procedures
5.1.1 Number of redundant procedures identified(based on credible action plan prepared by the department and endorsed by the ATF committee)
Nil
Number
-
1
1
5.1.2 Number of redundant procedures simplified(based on credible action plan prepared by the department and endorsed by the ATF committee)
Nil
Number
-
1
1
5.1.3 Number of redundant procedures notified(based on credible action plan prepared by the department and endorsed by the ATF committee)
Nil
Number
-
1
1
Evaluation
6.1 Developing and approving ToR, Tools
6.1.1 Developing TOR, Tools and successfully assigning evaluation to research engines
Date
1
1
6.1.2 Number of Evaluation studies completed and reports submitted as per date specified in TOR
Date
1
1
TOTAL WEIGHTAGE
15
14
Slide11SECTION-2 KEY OBJECTIVES, SUCCESS INDICATORS AND TARGETS 2013-14
S.No
Particulars
Action
Success Indicator
Unit
Weight
Excellent
Very Good
Good
Fair
Poor
1
No. of Schedules
Improve the Coverage Area
Increase No Schedules
% to Target
05
95
90
85
80
75
2
No. of Vehicles
Improve Frequency in Providing Services
Increase in No Vehicles
% to Target
05
95
90
85
80
75
3
% Cancellation
Reducing cancellation
% cancellation
%
05
2.5
3.0
3.5
4.0
>4
4
Effective Kms.
Increasing Effective Kms.
Increase in Effective Kms.% to Target1095908580755Avg . Vehicle Utilisation Increase in Kms/day/busIncrease in Vehicle Utilisation% to Target0595949392916K M P LIncreasing Fuel EfficencyIncrease in KMPL% to Target1095949392917Rate of BreakdownsImproving Vehicle maintenanceDecrease in Rate of BreakdownsRate per 10,000 Kms.050.040.050.060.070.08
Slide12SECTION-2 KEY OBJECTIVES, SUCCESS INDICATORS AND TARGETS-Cont’d
S.No
Particulars
Action
Success Indicator
Unit
Weight
Excellent
Very Good
Good
Fair
Poor
8
Rate of Accidents
Decreasing Accidents
Decrease in Rate of Accidents
Rate per 1,00,000 Kms.
05
0.11
0.12
0.13
0.14
0.15
9
Total Revenue
Improve Revenue mobilization with Innovation
Increased Total Revenue
% to PYR
10
10
9
8
7
6
10
Cost of Operation
Measures to control cost
Decreased cost of operation
%
10
2%above Cap (
Tgt
)
5%above
Tgt
7%above Tgt
10%aboveTgt
15% above
Tgt 11Training to EmployeesTraining and Skill Deveopment of StaffNumber of employee undergo Trainings No.5120001000080007000600012Increasing the Transport InfrastructureConstruction of new Depots/Bus Stations /Workshops Increase in number of units No.5959085807513Environment Conservation Programme Rainwater harvesting ,Plantation ,Power Conservation Increase in numbers of units No.59590858075
Slide132013-14 RFD
Report for BMTC
SECTION-3- TREND VALUES AND SUCCESS INDICATORS FOR 2013-14
SL. No
Objectives
Weight
Action
Success Indicator
Unit
FY 2013-14
%
Achmt
Evaluation
Marks
Target
Actual
1
No of Schedules
5
Improve the Coverage Area
Increase No. of Schedules
% to Target
6600
6458
97.8
Excellent
5
2
No. of Vehicles
5
Improve Frequency in Providing Services
Increase in No. of Vehicles
% to Target
6927
6775
97.8
Excellent
5
3
% Cancellation
5
Reducing cancellation
% cancellation
%
2.5
4.8
Poor
14Effective Kms.10Increasing Effective Kms.Increase in Effective Kms.Crore kms52.5347.9691.3Very Good85Avg . Vehicle Utilisation 5Increase in Kms/day/busIncrease in Vehicle UtilisationKms225.0217.596.7Excellent56K M P L10Increasing Fuel EfficencyIncrease in KMPL% to Target3.853.8299.2Excellent107Rate of Breakdowns5Improving Vehicle maintenanceDecrease in Rate of BreakdownsRate per 10,000 Kms.0.040.07 Fair2
Slide142013-14 RFD
Report for BMTC
SECTION-3- TREND VALUES AND SUCCESS INDICATORS FOR 2013-14
SL. No
Objectives
Weight
Action
Success Indicator
Unit
FY 2013-14
%
Achmt
Evaluation
Marks
Target
Actual
8
Rate of Accidents
5
Decreasing Accidents
Decrease in Rate of Accidents
Rate per 1,00,000 Kms.
0.11
0.07
Excellent
5
9
Total Revenue
10
Improve Revenue mobilization with Innovation
Increased Total Revenue
In Rs. Crores
2179.31
1982.18
Excellent
10
10
Cost of Operation
10
Measures to control cost
Decreased cost of operation
In Rs. Crores
2123.83
2090.06
98.4
Excellent
1011Training to Employees5Training and Skill Deveopment of StaffNumber of employee undergo Trainings No.1200015971133.1Excellent512Increasing the Transport Infraustructure5Construction of new Depots/Bus Stations/WorkshopIncrease in number of unitsNo.43+5239+5295.8Excellent513Environment Conservation Programme5a) Rainwater harvesting, Increase in number of unitsNo.28 Depots 28 Depots 100.0Excellent5b) Smoke ControlIncrease in number of testsNo.5300527799.385Total76
Slide15Criteria/Success
Indicator
Description, Definition & Proposed Measurement Methodology
(1) Improved and quality service
The effective
Kms
. are the service and revenue earning
Kms
. actually used by the passengers. The increase in effective
Kms
. is the real service. This is increased by introduction of new schedules, rationalization of existing schedules and adoption passenger friendly measures.
(2) %age of Cancellation
The cancellation of effective
Kms
. is the real indicator of performance. This is measured on percentage basis over targeted/scheduled
Kms
. More the percentage of cancellation, the performance is bad. The efforts put in this regard will help to provide improvement in the services.
(3) Operational cost control
The major cost
involved in operation of buses
is
from
Fuel, Staff,
Tyres
& Spares. All put together constitute more than 80% of the cost of operation. Optimal achievement in fuel performance will reduce the cost of operation. The fuel performance is measured on achievement of kilometers per
litre
(KMPL
).The other items in calculating the
Cost Per Km. (CPKM)
are on
spares and effective crew utilization.
(4) Economic use of
productive inputs
The buses constitute major productive
in put
. They should be used effectively, this use is measured in the form of vehicle utilization per day. One Km. improvement in vehicle utilization will save around 20 buses. The staff constitute other productive input. The controlling of non-scheduled over time will save money for BMTC. The Water & Electricity are other inputs. The saving of them is saving of money.
(5) Transport Infrastructure
Development
The buses need regular preventive and operative maintenance to provide quality service. The Depots are the places where workshops are located. Increased number in Depots will help in proper maintenance and reduction in dead
Kms
. The Bus Stations are the traffic generating points. More number of bus stations is the more number of passenger comfort and quality of service. The Traffic Transit Management
Centres
are new concept under
JnNURM
they are actually passenger amenities
centres
.Section 4:Description and Definition of Success IndicatorsAnd Proposed Measurement Methodology
Slide16Section 4: Cont’d
Description and Definition of Success Indicators
And Proposed Measurement Methodology
Criteria/Success
Indicator
Description, Definition & Proposed Measurement Methodology
(6) Revenue
Mobilization
Activities
The revenue is the life and blood of the BMTC, Proper sale of tickets, monthly and daily passes and proper collection revenue is the major function of BMTC. Plugging the leakage of revenue is another function. Encouraging the transparent methods to collect revenue by way of increasing Casual Contract services is an innovative method to increase revenue. There is one more source of revenue other than traffic revenue which is known as the non-traffic revenue. This is the revenue earned out of lending BMTC land and buildings on rental basis and premises for advertisement. This constitute major source of revenue for the Corporation.
(7) IT initiatives
Technological advancement is the order of the day. Introduction of
Intelligent Transport for Vehicle Tracking
,Revenue collection,
with real time information to the passengers at major Bus stations
will
make significant change in the performance of the
BMTC. It will also increase the service delivery to the common public
(8) Environment Conservation
The conservation of environment is necessity of the day.
Improve
the smoke
emission
standards, Tree plantation, Water recycling & Rain water
harvesting , energy conservation,
are a few among them.
Slide17Department
Relevant Success indicator
What do you need?
Why do you need it?
How much you need?
What happens if you don’t get it?
(1) Finance
Revenue
Mobilisation
Activities
Timely release of Student Concession reimbursement
To make good the cost of operation
As per the target
The margin volume decrease
(2) Transport
Overall Achievement
Clearance of the proposals
To improve the services
As per proposal
Decrease in quality of service and profitability
(3) Revenue
Transport
Infrastructure Development
Clearance of land
disputes
and furnishing of possessions and records
Addition of New Depots &
Bus stations
As per proposal
Addition
of Depots, Bus
stations & Workshops will be delayed.
(4) Urban Development
Technical Guidance
and coordination with other stakeholders like Department of Finance ,BBMP,BDA etc
Clearance of proposals
To improve the services
As per proposal
New Projects will not be implemented
(5) BBMP
Quality of service and cost control
Maintenance of Roads and prevention of bottle necks on the
road and
Construction of Wayside Shelters
To improve the services
As per proposal
Cancellation will be more. Cost will be more. Reduced fuel performance. Reduced customers satisfaction (6)BDA Transport Infrastructure DevelopmentEarly transfer of land Addition of new Depots and Bus stations As per proposal New Depots and Bus stations will not be added Section 5:Specific Performance Requirements from other Departments
Slide18Section
6: Outcome/ Impact of the activities of the Departments
S.No
Outcome/ Impact
Jointly Responsible for influencing this outcome/ impact with the following organization(s)/ departments
Success Indicator
2011- 12
2012-13
2013-14
2014-15
2015-16
1.
Reduced Traffic Congestion – Enhancing Mobility
Urban Development (Go1/K
)
Policy
Coordination
Funding
BBMP
Maintain & Support - Access Infrastructure to Buses
Space for providing Information for commuters
HOME
Traffic monitoring
Address unauthorized parking
Provide priority to buses through lanes and signals
Finance
Support & Clear PPP projects
KSPCB
(Monitoring of Air Quality)
Citizens and Civil Society
Reduction in personalized passenger trips
8%
8%
10%
14%
15%
Reduced Environmental Externality – Reduced idling-smoke emissions, traffic calming etc
Improved air quality Suitable Reduction in CO Emissions Increased per capita (hence overall ) productivity Reduction in PT journey timeN/A15%20%25%30%
Slide19Sources for Preparation of Result Frame work Document
Annual Plan submitted to Government of India
Annual Action Plan prepared by BMTC
Monthly Management Review Committee Meeting proceedings of
Transport Department Government of Karnataka
Monthly Performance Appraisal Reports prepared by BMTC
Monthly Review by Managing Director BMTC
Compendium of Transport Terms published by Central Institute of
Road Transport Pune
Annual Administration Reports published by BMTC
Slide20SL. No
Objectives
Weight
Action
Success Indicator
Unit
Target
Actual
Target
Actual
Projected
Projected
Projected
Action Plan
value for
value for
value for
value for
value for
value for
value for
to be finalised
FY 2010-11
FY 2010-11
FY 2011-12
FY 2011-12
FY 2012-13
FY 2013-14
FY 2014-15
2014-15
1
No of Schedules
5
Improve Service Capacity
Increase No. of Schedules
% to Target
5965
5869
6370
5949
6250
6600
6967
2
No. of Vehicles
5
Improve Service Standard
Increase in No. of Vehicles% to Target6230611166016162658969547334 3% Cancellation5Reducing cancellation% cancellation%-2.5-3.22.02.02.0 4Effective Kms.10Increasing Effective Kms.Increase in Effective Kms.Lakh kms4666.444580.204907.694655.205076.965330.815597.35 5Avg . Vehicle Utilisation 10Increase in Kms/day/busIncrease in Vehicle UtilisationKms225222.1230.0224.6225.0228.0230.0 6K M P L10Increasing Fuel EfficencyIncrease in KMPL% to Target4.024.014.023.973.943.903.80 7Rate of Breakdowns5Improving Vehicle maintenanceDecrease in Rate of BreakdownsRate per 10,000 Kms.-
0.04
-
0.05
0.04
0.04
0.04
SL. No
Objectives
Weight
Action
Success Indicator
Unit
Target
Actual
Target
Actual
Projected
Projected
Projected
Action Plan
value for
value for
value for
value for
value for
value for
value for
to be finalised
FY 2010-11
FY 2010-11
FY 2011-12
FY 2011-12
FY 2012-13
FY 2013-14
FY 2014-15
2014-15
8
Rate of Accidents
5
Decreasing Accidents
Decrease in Rate of Accidents
Rate per 1,00,000 Kms.
-
0.11
0
0.10
0.09
0.80
0.07
9
Total Revenue
10
New Avenues for Revenue mobileasation
Increased Total Revenue% to PYR134238.69121123.53156499.26150307.65174814.02192295.42211524.96 10Cost of Operation10Measures to control costDecreased cost of operation% Cost Racovery to Total Revenue 128622.76127899.53151732.23148166.11173335.22208002.26249602.72 11Training to Employees5Training and Skill Deveopment of StaffNumber of employee undergo Trainings No.-8752-13489180001850019000 12Increase in No. of Bus Depots5Improving Civil InfrastructureIncrease in Bus DepotsNo.-35-37414549
Slide22THANK YOU