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Copyright 2014 – Scott Hutcheson Copyright 2014 – Scott Hutcheson

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This work is licensed under a Creative Commons Attribution NonCommercial 25 License Effective Strategy for Community Change Scott Hutcheson PhD National Association of Community Development Extension Professionals ID: 782149

development community strategic amp community development amp strategic collaborations strategy systems effective participants change implementation economic planning level 2012

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Slide1

Copyright 2014 – Scott Hutcheson

This work is licensed under a Creative Commons Attribution-NonCommercial 2.5 License.

Effective Strategy for Community ChangeScott Hutcheson, Ph.D.

National Association of Community Development Extension Professionals Annual ConferenceGrand Rapids, MI – June 24, 2014

Slide2

Better understand he nature of collaboration

Identify what stage your collaborations are inConsider ways to move a collaborations to the next level

The Great and the Near Great in the White River Country by Z. M. Horton

The Baxter Bulletin Dec 31, 1915

S. J. Hutcheson, a well known farmer and stockman of

Norfork

, roping a calf

Slide3

White River Ferry at

Norfork, Arkansas, circa 1900

Slide4

Slide5

Slide6

Rich

DeVos & Jay Van Andel, Co-Founders of Amway

Slide7

Better understand he nature of collaboration

Identify what stage your collaborations are inConsider ways to move a collaborations to the next level

Norfork, Arkansas

(pop. 550)

Slide8

Our communities, big and small, are dealing with

complex PUBLIC ISSUES

Slide9

Our communities, big and small, are dealing with

complex PUBLIC ISSUES

Slide10

Better understand he nature of collaboration

Identify what stage your collaborations are inConsider ways to move a collaborations to the next level

Research Question

Why are some strategies for community change successful and others…not so much?

Slide11

Answering the Question

A grounded theory exploration using a sequential mixed method approach beginning with a qualitative phase in which

semi-structured interviews resulting

were conducted with a purposively sampled panel of experts resulting in data that was open coded using the data spiral analysis method followed by a quasi-experimental quantitative phase in which two contrasted groups of purposefully sampled, randomly assigned participants were surveyed, resulting in data that was analyzed using Spearman’s rho to determine correlation coefficients.

Literature reviewInterviews

Surveys

Slide12

Better understand he nature of collaboration

Identify what stage your collaborations are inConsider ways to move a collaborations to the next level

Problem Statement

Literature gap regarding factors contributing to effective strategy in the context of community change issues like economic development (Kwon, Berry, & Feiock, 2009).

Civic leaders face daunting tasks of developing and implementing community change strategies (

Markey, 2010).

Very little research-based information to guide decisions about effective

strategy-development processes

.

Slide13

Evolution of dealing with community change InstitutionalizationLocus of control

Increasing complexityTools for managing community change Early toolsEvolving toolsEmerging toolsContributing theoriesStrategy formationCollaborative governanceSocial innovation

Insights from the Literature

Conducted

as part of the grounded theory data collection

process (McGhee, Marland, and Atkinson, 2007).

Conducted

to provide

contextualization

(Dunne, 2011) and

orientation

to the phenomenon (Pozzebon, Petrini, de Mellow, and Garreau, 2011).

Slide14

Better understand he nature of collaboration

Identify what stage your collaborations are inConsider ways to move a collaborations to the next level

Evolution of How We Deal with Public Issues

Institutionalization

Pre-institutional (Pre- WW2)

Institutional (1950-1990)

Multi-Institutional (1990 to today)

Locus of Control

Control in the hands of the “elite” (

Perrucci

&

Pilisuk

, 1970).

Most economic & community development issues are “Type 3 Public Problems” and control is shared by a group of “nonexperts” (Heifitz and

Sinder

, 1988).

Slide15

Hierarchy of Complex Systems

Social Organizations

– economics, education, politics

Individual Human – language capacity, knowledge accumulation, design and use of tools

Animal – mobility, information processingPlants

– viability

Open Systems

– matter, energy

Cybernetics

– computers

Clockworks

– engines

Frameworks

– buildings, cells

15

Complexity

Boulding

,

K. (1956). General

systems theory—the skeleton of science

.

Management

Science

2(3):

197-208.

Slide16

The Extension Economist

vs. The Rocket Scientist

16

Slide17

Hierarchy of Complex Systems

Social Organizations

– economics, education, politics

Individual Human – language capacity, knowledge accumulation, design and use of toolsAnimal

– mobility, information processingPlants

– viability

Open Systems

– matter, energy

Cybernetics

– computers

Clockworks

– engines

Frameworks

– buildings, cells

17

Complexity

Boulding

,

K. (1956). General

systems theory—the skeleton of science

.

Management

Science

2(3):

197-208.

Slide18

Hierarchy of Complex Systems

Social Organizations

– economics, education, politics

Individual Human – language capacity, knowledge accumulation, design and use of toolsAnimal

– mobility, information processingPlants

– viability

Open Systems

– matter, energy

Cybernetics

– computers

Clockworks

– engines

Frameworks

– buildings, cells

18

Complexity

Boulding

,

K. (1956). General

systems theory—the skeleton of science

.

Management

Science

2(3):

197-208.

Slide19

Hierarchy of Complex Systems

Social Organizations

– economics, education, politics

Individual Human – language capacity, knowledge accumulation, design and use of toolsAnimal

– mobility, information processingPlants

– viability

Open Systems

– matter, energy

Cybernetics

– computers

Clockworks

– engines

Frameworks

– buildings, cells

19

Complexity

Boulding

,

K. (1956). General

systems theory—the skeleton of science

.

Management

Science

2(3):

197-208.

Slide20

Dealing with the Complexity

20

Early Models

1960s in universities, schools, municipalities (Hamilton, 2007)

Late 1980s/Early 1990s first economic development strategic plans (Blackerby &

Blackerby

,

1995)

Borrowed from industry models (Blair,2004)

Evolving Models

Recognition that corporate models are less effective (

Bryson and

Roering

, 1987).

U.S. Economic Development Administration’s CEDS; Cooperative Extension Service’s Take Charge (Hein

, Cole, & Ayres,

1990); Asset-Based Community Development, (

Kretzmann

and

McKnight, 1996; Community Capitals, Flora, 1992)

Emerging Models

Effectiveness of strategic planning in business questioned (

Mintzberg

, 1994).

Effectiveness of strategic planning in economic & community development questioned ( Blair, 2004;

Robichau

, 2010; Morrison, 2012)

Organic

S

trategic

P

lanning (McNamara, 2010, Open Source Economic Development (Merkel, 2010), Strategic Doing (

Hutcheson, 2008; Hutcheson & Morrison, 2012;

Walzer

&

Cordes

,

2012)

Slide21

Better understand he nature of collaboration

Identify what stage your collaborations are inConsider ways to move a collaborations to the next level

Complexity

Slide22

Slide23

Contributing Theories

Social Innovation

Strategy FormationCollaborative Governance

23

Slide24

Social Innovation

Social innovations…

a

re best designed and implemented in networksemerge from heterogeneousness (diversity)

are framed using existing assetsare products of co-creation

are the result of collective action

s

hould have

d

ecentralized

i

mplementation

,when implemented should focus on tangible results

Bland,

Bruk

, Kim, and Lee (2010); Bouchard (2012);

Mulgan

, Ali, Tucker and Sanders (2007);

Neumeier

(2012); Oliveira

and Breda-Vazquez (2012)

Slide25

Strategy Formation

Strategies…

are formed intuitively

are iterativemust be designed to account for unanticipated variablesmust take into account

contextual values, assumptions, beliefs, and expectationsmust be flexible

s

hould be designed collaboratively

a

nd best developed as an intra

-

organizational activity

Feser

, 2012;

Johanson

, 2009;

Lindblom

, 1959;

Mintzberg

, 1978; Parnell, 2008;

Rindova

,

Dalpiaz

,

and

Ravasi

, 2011;

Sminia

, 2012;

Tapinos

, Dyson, and Meadows, 2011

Slide26

Collaborative Governance

Collaborative governance…

takes advantage of network structures

connects existing assetsfocuses first on small winsRequires decision making to be made by consensusworks when there is trust among participants

is efficientinvolves successful management of both internal and external stakeholders

Ansell and Gash, 2008;

Chiclana

et al., 2013; Clarke, Huxley,

Mountford

, 2010; Emerson,

Nabatchi

, and

Balogh

, 2012;

Gibson

, 2011; Johnston, Hicks, Nan, and Auer, 2011; Kwon, Berry, and

Feiock

, 2009;

Merkle

, 2010;

Olberding

, 2009

;

Ospina

and

Saz

-Carranza, 2010;

Pammer

, 1998;

Poister

,

2010

Slide27

Better understand he nature of collaboration

Identify what stage your collaborations are inConsider ways to move a collaborations to the next level

These Things Matter

Organizational Structure

(hierarchy, network, etc.)

Framework

(asset-based, deficit-based)

Processes

(planning and Implementation separate and distinct, planning and implementation integrated and iterative, etc.)

Timeframe

(focused on longer-term goals, focused on shorter-term goals, etc.)

Implementation

(tasks centralized with one organization, tasked disseminated among multiple organizations)

Slide28

Insights from the Panel of Experts

The Qualitative

DataPopulation of scholars and practitioners who design curricula, teach, and/or practice strategy development for addressing public issues (economic development, community development, community health, etc.)Sample: N=12

Semi-structured interviews (IRB-approved, anonymity)Verbatim transcripts, data spiral analysis with three levels of coding: open, axial, selective using qualitative analysis software

56 single-spaced pages/over 31,000 words of data

Slide29

Findings from the Interviews

29

Network organization structures

Asset-based Frameworks

Iterative planning/implementation processInclusion

of

shorter-term goals

Decentralized implementation

Metrics to learn what is working

High levels of trust among participants

Readiness for change in community

Slide30

Variables

30

Network organization structures

Asset-based Frameworks

Iterative planning/implementation processInclusion of shorter-term goals

Decentralized implementation

Metrics to learn what is working

High levels of trust among participants

Readiness for change in community

Independent

Variables

Dependent Variable

= Effectiveness

Slide31

Effectiveness

For the effective strategy initiative you have in mind, how would you describe its level of

effectiveness:Completely effective

Significantly effectiveSomewhat effective

IneffectivenessFor the

ineffective

strategy

initiative you have in

mind,

how would you describe its level of

ineffectiveness

:

Somewhat ineffective

Significantly

ineffective

Completely ineffective

Organizational Structure, etc.

Measuring the Variables

Hierarchical, with a clear top and bottom

Network, with a hub and spokes

Slide32

Insights from Participants

The Quantitative

DataPopulation of individuals who have participated in community-based strategy initiatives to address community change (economic development, community development, community health, etc.)

Sample of 300 (plus those reached by use of snowball sample

) participants were randomly selected from PCRD contact database (N=209)

. Assured that Indiana was not over represented

IRB-approved survey constructed using the factors identified in phase 1, participants randomly assigned to two contrasting

groups

Slide33

Findings from the Surveys

33

Source: Scott Hutcheson, Distributed under a Creative Commons 3.0 License.

Effective & Ineffective Strategy Initiatives – Mean Responses

Slide34

Completely

Effective

Completely IneffectiveSignificantly Effective

Somewhat Effective

Somewhat Ineffective

Significantly

Ineffective

F

indings from the Survey

Effectiveness

Continuum

Dependent Variables

Correlation

Slide35

Findings from the Surveys

35

Source: Scott Hutcheson, Distributed under a Creative Commons 3.0 License.

Correlation Between Strategy Initiative Effectiveness and the Eight Independent Variables

Slide36

R

ecipe for INEFFECTIVE Strategies

Have a hierarchical

organizational structureFrame strategies primarily

around addressing problems or deficits

Have

a planning

and implementation

process

that

is

linear and

sequential

Include

only

long-term

,

transformational

goals

Centralized

responsibilities for implementation with one organization

Uses metrics primarily

for

accountability

Proceed even though there are

low levels of trust

among participants

Proceed although participants are

not ready for change

Slide37

R

ecipe for EFFECTIVE Strategies Have a

network organizational structureFrame strategies primarily around building on

existing assets Have a planning and implementation processes that is

iterative

Include

short-

term

,

easy-win

goals

Decentralize

responsibilities for implementation among

multiple

organization

Use metrics

to

learn what is working

and to

make adjustments

along the

way

Build

high levels of trust

among participants

Assure that participants are

ready to change

Slide38

Improving Our Practice

Strategic Doing enables

people to form action-oriented collaborations quickly, move them toward measurable outcomes, and make adjustments along the way.

Slide39

Strategy Answers Two Basic Questions

Slide40

Strategic Doing Divides the Two Basic Questions into Four

Appreciative Questions

40

Slide41

Strategic Doing Moves from the

Linear to the Agile

Slide42

Strategic Doing Is Iterative & Ongoing

Slide43

http://www.ssireview.org/blog/entry/

accelerating_civic_innovation_through_strategic_doing

Slide44

In

neighborhoods besieged by complex, wicked problems, Strategic Doing creates hope through the power of taking action with the assets or gifts that we already possess. In that moment when we combine assets, we begin to tell a new story of opportunity and possibility, and it gives us the power to change our lives, our neighborhoods, and our communities.Bob Brown, Associate Director of University-Community PartnershipsMichigan State University

We finally broke our “grant addiction.” Flint Community Resident

Slide45

http://www.choicesmagazine.org/choices-magazine/theme-articles/public-sector-options-for-creating-jobs/transforming-regions-through-strategic-

doing

Slide46

Proceedings of the

2014 International Research & Development Conference, Stuttgart, Germany (published)

Community Development Journal (accepted)Economic Development Journal (accepted)

Long Range Planning Journal (invited)Harvard Business Review

(proposed)

Recent & Forthcoming Scholarship

Slide47

Practicing Strategic Doing

47

Slide48

Local & Regional Economic Development

StrategyCommunity Development Strategy

Cluster DevelopmentLocal/Regional Food Systems

Community HealthInnovation

Platform DevelopmentStrategic Alliances

Inter-unit collaboration within a single

organization

National Associations

Practicing

Strategic Doing

Slide49

Teaching Strategic Doing

Existing & Emerging University PartnershipsMichigan State University

University of AlaskaUniversity of MissouriNew Jersey Institute of TechnologyUniversity of Central

FloridaStanford UniversitySouthhampton

Solent

University

(

United Kingdom)

University of the Sunshine Coast (

Austrailia

)

Slide50

Teaching Strategic Doing

Slide51

To know what you you’re going to draw, you have to begin drawing.- Pablo Picasso

Slide52

Scott Hutcheson, Ph.D.

765-479-7704hutcheson@purdue.eduwww.linkedin.com/in/scotthutcheson/www.twitter.com/jshutch64www.facebook.com/scott.hutcheson

http://www.slideshare.net/jshutch/

For More Information & to Connect

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work is licensed under a Creative Commons Attribution-

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2.5 License.

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