Opportunities amp Challenges of Emerging Technologies Jutta Treviranus Inclusive Design Research Centre OCAD University Toronto Canada 2 Inclusive Design Research Centre inclusive design of emerging information and communication systems policies and practices ID: 545200
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Inclusive Urban DevelopmentOpportunities & Challenges of Emerging Technologies
Jutta TreviranusInclusive Design Research CentreOCAD University, Toronto CanadaSlide2
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Inclusive Design Research Centre
inclusive design of emerging information and communication systems, policies and practices
or...
digital inclusion
and
designing for diversity
since 1993open source, open access, open standards, open dataover 96 research partner organizations globallyInclusive Design Institute - inclusive infrastructureSlide3
City as Complex Adaptive
System
a dynamically evolving system of systemsnot something we can engineer, something we must growmust create supportive scaffolds for organic growth
Enter new technologies:
new sensors, monitors, “internet of everything”
Open data
Smart systemsSlide4
“
Cobra Effect”unintended consequences of over simplistic “solutions” to complex problemsSlide5
Collaborative, Small Interventions
Create collaboration iterative small
successesE.g., StopGap, Aha!, AXSMap
,
BIG
IDeA
home to diverse humans
Home to our physical, intellectual, social, emotional, evolving selvesSlide6
Consultation Fatigue…and the Risks of Check Marks
Problem of representation- not leaving the unrepresented strandedPeople do not fit well into categories – falling through the cracksWe are each a jagged spectrum of skills and needsThe danger of check
marks – inclusive design is never “done” – an ongoing mindsetAccessibility - from compliance to CollaborationSlide7
Big Data and the outliers …
People with disabilities:representative samples – as small as samples of oneno statistical significance – but in aggregate greater than the normWill never cross
impact thresholds the outliersE.g., Propelling wheelchair backward with feetE.g., Hugging the edge not the middle with caneE.g., eddies for connecting and askingSlide8
Small, thick and edge dataSmall: unique personal data
Thick: data in contextEdge: attending to the outliers and weak signalsBottom-up dataPost-hoc pattern detectionNot eliding the outliersSlide9
Who to consult….
People that don’t like or have difficulty using your design
People that hate or can’t use your designInclusive Design Mapping ToolSlide10
Cities are not thoroughfares for hermits
More than efficiency and independencediversity-friendly places
playing childrenslow moving eldersjoy and delight fosters welcome and generosityCommunitiesSlide11
3 Dimensions of Inclusive Design
…
Recognize Diversity and Uniqueness – make people smarter, personal fit
Inclusive Process and tools
- “nothing about us without us”, co-design, accessible design & development
tools
Systemic - cognizant of context and larger impact, supporting virtuous cycles