A STRATEGIC BUSINESS PARTNER Ruby Olsonoski CPP 2016 Northstar Statewide Conference Agenda Definition of Strategic Partner Know Your Company Current State of Payroll Department Musts For A Strategic Payroll Department ID: 603087
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PAYROLL: A STRATEGICBUSINESS PARTNER
Ruby Olsonoski, CPP
2016 Northstar Statewide ConferenceSlide2
AgendaDefinition of Strategic PartnerKnow Your
Company
Current State of Payroll DepartmentMusts For A Strategic Payroll DepartmentStrategic PlanningPresenting Your Plan to Leadership Identifying Strategic Partner OpportunitiesGetting a Seat at the Table
Payroll: A Strategic Business PartnerSlide3
Payroll: A Strategic Business Partner
Definition –
BusinessDictionary.comWhat is a Strategic Partner? A collaborative agreement between two or more parties in which all involved agree to work together to achieve a common goal. Partners commonly share risks, responsibilities, resources and resulting benefits. Slide4
Company’s Vision to Increase Revenue
Payroll: A Strategic Business Partner
Growth CompanyChallengesAcquisitionsOpen New Locations
Acquiring Talent
RFP – RFI
Service Center Model
Technology
Career Growth
Lack Of Business Processes
Growing Employee Population
Competitive Markets
Few
Internal Resources (SMEs)
Not Part of Current Structure
Outgrowing Current Systems
OpportunitiesSlide5
Company’s Vision to Increase Revenue
Payroll: A Strategic Business Partner
Dividend CompanyChallengesCost Control
Change Management
Process
Improvement
Downsizing
of Employees
Technology
Career Growth
Do More With Less
No Resource to
Build Case Study
No Investment For Change
Moral
No Investment
Less OpportunitySlide6
State of Payroll Department – ~20 Years Ago
Payroll: A Strategic Business
PartnerSlide7
Payroll: A Strategic Business Partner
Strategic
~ 20 Years AgoPaperlessTransactionalDocumented ProceduresReactiveChange AgentRigid – Resists ChangePart Of The Larger TeamIsolated TeamSupported By TechnologyLack Technology
Communication
Last To Know
Celebrate
Success
Thankless Job
Building
Talent
Hiring
Succession Plan
No PlanSlide8
Musts For A Strategic Payroll Department:Show Value Develop
Staff
Identify Key Players Succession Plan Job Descriptions Career Growth Empowerment Crisis ManagementView Change As OpportunitySet For SuccessPayroll: A Strategic Business PartnerSlide9
Strategic Planning
Define Goals and Objectives
Be specific of what is included in project Show How Project Aligns With Company InitiativesDocument Current State Include Workflows and System IntegrationsIdentify Gaps Intersections with Other DepartmentsUnderstand how change will affect themBe willing to make adjustments to your planGet Approval (Buy In) From Manager or Project SponsorIdentify Team Members Training NeedsEstablish a reasonable timeline
Payroll: A Strategic Business
PartnerSlide10
Presenting Your Plan To Leadership
Be Prepared For Meeting
Agree on metrics that will be used during meetingShow costs, savings, improvement and value in your presentationReview MaterialsDry Run(s) with Team that will be presentingSchedule Appropriate Time For Meeting 25 minutes for presentation20-25 minutes for questionsOK to say “I don’t know at this time”. I will have the answer to you by …..5-10 next steps or getting approval to move forward with implementationDeliver!
Payroll: A Strategic Business
PartnerSlide11
Payroll Roles
Partners
ConsultationPolicyControlsComplianceEmployee ServiceStandardizationGeneral LedgerPerformanceSalary Reviews GovernanceCross Functional TeamsCompany – create/maintainSarbanes OxleyFederal/State/Local AgenciesEmployees – Excellent ServicePayroll Team
Accounting
Human Resources/Talent Team
Compensation
Risk/Legal Teams
Payroll: A Strategic Business PartnerSlide12
Getting a Seat at the TableEarn Trust and Respect of LeadershipDemonstrate How Payroll Brings Value
Understand Departments Impact “On Bottom Line
”Ensure Compliance with Federal, State and Local LawDrive Strategic Decisions About Payroll FunctionsConsultative and Collaborative Establish Service Level Agreements With Partners Build TalentEmbrace Mobile Technology and Remote WorkspaceDocument Department Procedures Schedule Periodic Reviews/Updates with Internal AuditPayroll: A Strategic Business PartnerSlide13
Are you ready to take Payroll to the next level?
Payroll: A Strategic Business PartnerSlide14
Additional Reading:April 2016 – PAYTECH Magazine
How to Get a Seat With the Executives
Barb Muellerleile, CPPThe Boys in the Boat 1936 Berlin Olympics in Nazi Germany Daniel James Brown Payroll: A Strategic Business PartnerSlide15
Ruby Olsonoski
Payroll Project Consultant
Buffalo Wild Wings, Inc.rolsonoski@buffalowildwings.com Payroll: A Strategic Business Partner