Robert Turner July 28 2022 2 07252022 Agenda Overview of COOP Program at COA Process followed Business Impact Analysis Break Down Risk Assessment Break Down Questions 3 07252022 About COOP at COA ID: 1040245
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1. Business Impact Analysis & Risk AssessmentRobert Turner July 28, 2022
2. 207/25/2022AgendaOverview of COOP Program at COAProcess followedBusiness Impact Analysis Break DownRisk Assessment Break DownQuestions
3. 307/25/2022About COOP at COA40 Departments, ~12,000 employeesCOOP at City of Austin is overseen by Homeland Security and Emergency Management DepartmentEach department responsible for development and maintenance of COOP plans.Assurance Continuity Manager and Assurance Notification Manager software platforms used for COOP documents and notifications.Central Information Technology (IT) department (Communications and Technology Management-CTM); works with IT teams found in departments.
4. 407/25/2022COOP Development ProcessGoal -- repeatable process with incremental steps -- relevant to every department -- usable over multiple years -- develop using Microsoft Office software -- spans mission essential functions, to impacts to risks to critical equipment, critical system(s), critical equipment and loss of work site.Outcome -- spread sheet with multiple tabs for each step -- departments/divisions input data into spreadsheet tabs -- data in spreadsheet exportable into our COOP software
5. 507/25/2022Data CollectionFinal spreadsheet has 19 tabs; 7 are completed by department or division. Remaining tabs are examples or information.Project team (COA and Consultant) worked together to develop the data collection tool.Tool used for three pilot departments. With minor updates tool will be used for rest of City.To make data collection manageable, collect 1 spreadsheet from each divisionInvolve information technology teams in review of data.
6. 607/25/2022Mission Essential FunctionsDepartments asked to identify their mission essential function(s) and identify the supporting activities. Mission essential function intended to be broad; supporting activities are specific.
7. 707/25/2022Business Impact AnalysisFirst question: What happens if department is inoperable? -- Identifies 6 impact categories; Financial, Reputational, Operational, Health and Safety of COA Staff, Health and Safety of Residents, Political for response to question -- Categories developed by project team.Using interval/duration, department identifies impact to each of the categories.Time intervals were based upon input from team and departments.
8. 807/25/2022Business Impact Analysis
9. 907/25/2022Business Impact Analysis
10. 1007/25/2022Risk AssessmentStarted with the FEMA Hazard categories and selected those applicable to our area. Tsunami, volcanic activity earthquake are examples of the hazard categories that were removed. Added additional risks based upon experience of team; pandemic, cyber, riot/civil disorder, lack of potable water (boil water notice), IT failures (internet access, data center issues, etc.), transportation disruption.Department listed specific impacts to operations for each of the risk items.
11. 1107/25/2022Risk Categories
12. 1207/25/2022Risk Assessment
13. 1307/25/2022Risk Assessment
14. 1407/25/2022Addition Risk Information GatheredLoss of a work siteLoss of critical system(s)Los of critical telecommunicationsCritical vendors
15. 1507/25/2022Succession PlanningThe success of any COOP event is dependent upon everyone knowing their role and how to fulfill their responsibilitiesDepartments need to identify primary, secondary and tertiary individuals for every role in the COOP plan.Training for everyone with an assigned role is essential -AND- having regular exercises with the secondary and tertiary individuals is essential.
16. 1607/25/2022ResourcesFEMA – Continuity Training; both on-line and in person; NTED | National Preparedness Course Catalog Home (firstrespondertraining.gov)FEMA – Risk Management Resources;Risk Management | FEMA.govTDEM – Training Courses;Texas Emergency Management (preparingtexas.org)TEEX – Training Courses;Full Course Catalog | TEEX.ORG; specific courses -- AWR 366, AWR 176, DMP 118, DMP117
17. 1707/25/2022Thank You