ONE NET ENTERPRISE - PDF document

1 C1 Public VODAFONE ONE NET ENTERPRISE
C1 Public VODAFONE ONE NET ENTERPRISE FEATURING MICROSOFT (VONE - M) SER VICE - DATA TABLE Data Subjects : Customer End Users Data Retention : If Vodafone is Data Controller as per Vodafone's privacy notice http://www.vodafone.com/business/privacy - policy ( Vodafone Privacy Notice). If Vodafone is Data Processor, User Personal Data is retained until termination of the Service (data back - ups 90 days after Service termination unless otherwise defined by Customer), or as otherwise agreed by the Parties under the Agreement. Location of processing : If Vodafone is Data Controller as per Vod afone Privacy Notice. If Vodafone is Data Processor User Personal Data will be stored by Vodafone's Sub - P rocessors in the UK, Hungary and Israel and data back - ups in Vodafone's Sub - P rocessors in the UK. User Personal Data may be also Processed by Vodafone's suppliers who support the provision of the Service. See our Sub - Processor list which provides information on our external suppliers, https://www.vodafone.com/business/global - enterprise - subprocessors . Purpose of processing Data Category Data Attribute Processing is necessary for providing the P roduct or S ervice Billing for the Product or S ervice Authentication of Customer for subscription and/or use of the Product or Service Additional Description Vodafone Controller or Processor Account Data Name, Job Title, Email and Phone YES NO NO This data is used to provide support and service maintenance. Controller Customer Active Directory YES NO YES This is account information based on the Customer's active directory and is used to provision, authenticate and manage the account. Controller Authenticat ion data User ID and password YES NO YES Th is data is used to provide End U ser access to the Service. Identification and validation of the E nd U ser and account management. Controller Traffic D ata A number YES YES NO Used to convey communications over the network. Also required for Customer care/support and s ervice maintenance (e.g. call quality monitoring) and to rate usage and billing purposes. Controller B number YES YES NO Used to convey communications over the network. Also required for C ustomer care/support and service maintenance (e.g. call quality monitoring) and to rate usage and bil

2 ling purposes. Controller Call durat
ling purposes. Controller Call duration NO YES NO Used to convey communications over the network. Also required for C ustomer care/support and service maintenance (e.g. call quality monitoring) and to rate usage and billing purposes. Controller End time call NO YES NO Used to convey communications over the n etwork. Also required for C ustomer care/support and service maintenance (e.g. call quality monitoring) and to rate usage and billing purposes. Controller IP address YES NO NO Used to convey communications over the network. Also required for C ustomer care/support and service maintenance (e.g. call quality monitoring). Controller Start time call NO YES NO Used to convey communications over the network. Also required for C ustomer care/support and service Controller Page 2 of 3 C1 Public maintenance (e.g. call quality monitoring) and to rate usage and billing purposes. Unique Controller Device Identifiers (IMEI, MAC address, other) YES YES NO Required to register t he device to the call manager and therefore to convey the co mmunication. Also required for C ustomer care/support and service maintenance (e.g. call quality monitoring) and to rate usage and for billing purposes. Controller Content Data Chat YES NO NO This is an optional service feature (VONEM Verba Recording Feature) and data is used for the purpose of providi ng this recording feature. End U ser can record instant messenger chat, review the recorded chat and delete it. The recorded data is stored and a ccessed by Vodafone's sub - processor GCI Network Solutions Limited. Processor Transcript and Records of content of telephone conversations YES NO NO This is an optional service feature (VONEM Verba Recording Feature) and data is used for the purpose of providi ng this recording feature. End U ser can record and review voice/video conversations (including conversational search) and is also used for support and service maintenance. The recorded data is stored and accessed by Vodafone's sub - processor GCI Netw ork Solutions Limited. Processor Voicemail YES NO NO This is an optional service feature (VONEM Verba Recording Feature) and data is used for the purpose of providing this recording feature. Voicemail can be stored on the Service system and a copy is emailed to the Custome

3 r's exchange. The recorded data is
r's exchange. The recorded data is stored and accessed by Vodafone's sub - processor GCI Network Solutions Limited. Processor Customer Generated Content YES NO NO This is an optional service feature (VONEM Verba Recording Feature) and data is used for the purpose of providing this recording feature. End user can record content shared via desktop and Whiteboard, application share, content created via poll/Q&A function. The recorded data is stored and accessed by Vodafone's sub - processor GCI Network Solutions Limited. Processor Location Data IP - based location (Geo - location established based on IP - address). YES NO NO This is part of Microsoft Skype feature. This identifies the location of the End - U ser desktop or device for the purpose of managing emergency calls to an emerge ncy call service provider, and includes the disclosure of Emergency Location Identification Number (ELIN) call back number when emergency call is made from within Customer premise. Location information (e.g. office address where the End U ser is located) is provided by the Customer and is Controller Page 3 of 3 C1 Public stored in Micosoft Location Information Server (LIS). End User Details Address YES NO NO End U ser's office location/address is recorded for Emergency Location Idenficiation Number (ELIN) purposes in accordance with regulations. Controller Data about the Device On/Off status and controls YES NO NO This is a service feature to enable the End U ser to select its presence status (e.g. available, busy, away, do not disturb) and call control. Controller Type of device YES NO NO This is necessary to determine the solution/application capability suitable for the relevant device. Controller Data from the Device Camera controls (photo, video, videoconferenc e) YES NO NO This is an optional service feature (VONEM Verba Recording Feature and data is used for the purpose of enabling the service feature. Video & Co ntent Share) on End U ser device. Access to device camera is required if Customer wishes to record video conferencing. Proces sor Other hardware/softw are controls YES NO NO Access to End U ser call control & conferencing devices is required for the purpose of enabling the optional recording service feature (VONEM Verba Recording Feature). Processo