Better LibraryBookstore Relationships for Student Academic Success Steven Bell Temple University OpenOregon bellstempleedu ID: 756385
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Slide1
We’re In This Together:Better Library-Bookstore Relationships for Student Academic Success
Steven Bell
Temple University
OpenOregon
bells@temple.edu @
blendedlib
January 26, 2018Slide2
The ChallengeSlide3
We Want to Start a TAP…ButThe bookstore will oppose itThe administration worries about bookstore revenueThe faculty say it will weaken the bookstore
The library doesn’t want to anger the bookstoreSlide4
Three TopicsShare data about the library – store respondentsSuggestions for better relationships between the twoTakeaways and next stepsSlide5
Poll One: Textbook Affordability at Your Campus
A – robust textbook affordability program
B – Just getting started on textbook affordability
C – Nothing happening yet (or just thinking/talking about it)Slide6
The Survey and DataSlide7
Three SurveysGroup A – OTN members and SPARC LibOER discussion list subscribersGroup B – Subscribers to a general discussion list for college and university librariansGroup C – Managers/staff at college stores that are members of NACS and ICBASlide8
Respondents – Type of Institution
Group A (OTN/
LibOER
)
N = 77
Group B (College/
Univ
)
N = 62
Group C (Stores)
N = 72
Research U
32%
7%
39%
Masters U
16%
45%
26%
4-yr
Liberal Arts
0%
30%
14%
Community College
46%
15%
14%Slide9
Type of Store Reported
Group A [N=59]
Group B [N=50]
Group
C [N = 64]
Independent
54%
34%
95%
Contract
/ Chain
37%
64%
0%Slide10
Presence of TAP (textbook affordability project)
Group A [N=59]
Group B [N=50]
Group
C [N = 64]
Yes
52%
15%
90%
No
18%
80%
5%
Planning It
20%
4%
2%Slide11
Who Is Involved in the TAP?
Group
A [n=43]
Group B [n=5]
Group C [n=27]
Library
95%
100%
88%
College
Store
58%
80%
92%
Faculty
63%
20%
75%
Students
35%
20%
50%
Provost’s Office
42%
60%
62%
Computer Services
9%
n/a
30%
Distance Learning
37%
n/a
25%
Teaching & Learning
44%
n/a
38%
Disability
Services
23%
n/a
30%Slide12
Poll Two: How Is Your Library’s Relationship with the Campus Bookstore?
A – Excellent. Lots of cooperation and communication
B – Good. We are working together but it could be better
C
–
Just Okay. Some progress but needs work.
D – What relationship? We don’t talk.Slide13
Potential Impact of TAP on College Store
Group A [N=46]
Group B [N=5]
Significant
6%
28%
Considerable
25%
14%
Moderate
31%
14%
Limited
23%
6%
None
15%
29%Slide14
How Accurate Are These Statements?Group A Only [N=53]
Mostly
or Somewhat Accurate
Our
TAP was/is supported by the College Store
60%
Concerns were expressed about lost store revenue
49%
The store’s agreement with the institution created obstacles to the TAP
13%
The library and bookstore have a supportive/positive relationship
80%
The campus bookstore is supportive in providing data about textbook inventory/costs/sales
72%
The TAP was/is supported by the campus administration
80%Slide15
How Accurate Are These Statements?Group C Only [N=59]
Mostly
or Somewhat Accurate
The
College Store supports an institutional TAP
96%
Store
is supportive
when library requests textbook data
86%
Campus administration fears
TAP will hurt store revenue
32%
Store
manager is concerned about financial impact of institutional TAP
70%Slide16
Supports TAP: Chain or Independent
Group A [N=51]
Group C [N=59]
Independent
26%
73%
Chain or Contract
Managed
2%
0%
Depends on Store
Manager
12%
4%
Depends on Institution
12%
22%
Not Sure
50%
1%Slide17
Recommendations / TakeawaysSlide18
Poll Three: What is the Greatest Barrier to Library-Bookstore Collaboration?
A – Lack of Communication; failure to talk about
shared values.
B – Personality conflicts (it’s the people, not the issues)
C – Administrative failure to promote/facilitate the
relationship between the library and bookstoreSlide19
Share 3 Suggestions to Improve the Relationship Between Library and BookstoreThree Primary Themes Emerge:CommunicationEngagement/Participation
InitiateSlide20
Suggestions Ranked by Stores#1: Involve the store in discussions about TAP early in the planning process
# 2: Hold regular meetings between the store and library administration on TAP
#3: Librarians should meet with store administration to learn more about store operations, how students make purchases, etc.
#4: Store administrators should meet with librarians to learn more about e-books, reserve operations, and other textbook related services
#5: Practice proactive sharing of data to support TAPSlide21
Additional Suggestions - LibrariansLook for other opportunities for collaboration beyond the TAP (e.g., orientation programs; student events; information fairs)Learn how the store operates. What are their goals, systems, etc.
Provide campus recognition to the store when it supports TAP
Send library/store staff to the Textbook Affordability Conference
Avoid positioning the library as a competitor to the store
Emphasize student success; focus all discussions on a joint commitment to success
Work with administration to make TAP and OER adoption a top institutional prioritySlide22
Additional Suggestions – Store ManagersStores should be proactive about working with the libraryThe Library and Store both need their roles as distributors of course contentConduct an open and transparent dialog that is focused on what is best for studentsLibraries need to recognize stores are self supporting; they have no budget to support TAP
Work together to create awareness among faculty of need for textbook affordability
Offer more models of successful library/store collaborationsSlide23
What Other Suggestions Did I Get?Don’t make it a battle between library and store – keep it positive; focused on studentsHelps when the administration expects library and store to achieve affordabilityHow can we work with contract stores to earn their cooperationGet the store involved early and often in TAP conversations
Store is not the obstacle to change; must concentrate efforts on faculty change
Why get involved with the store at all? Let’s just do this.
Work to engage the store manager/administrator to be more open minded about affordable learning materialsSlide24
Poll Four: What is One Thing You Will Do For a Better Library-Bookstore Relationship?
A – Get to know my (library/bookstore) colleague
better.
B – Develop a project that will get us working together
C – Get both the library and bookstore to participate
in a campus-wide textbook affordability committeeSlide25
Big TakeawaysMostly, there is no enmity between academic libraries and college storesLibrarians want to involve the store in their TAPs; Store Managers want to be involvedGet things off to a good start with a conversation about shared values around student success; Librarians will likely need to take the first step
Stores support TAPs but not without concerns financial consequences
Stores support NACS statement on future landscape for delivery of course material
Independents not necessarily better to work with than chains (???)Slide26
Next Steps to CollaborationLibrarians should seek where to create common ground with the storeIf not the case already seek to involve the store where possible (e.g., an institutional affordability group)Learn more about where chains/contract stores stand on the issue of textbook affordabilityFind opportunities where libraries and stores can work together beyond the institution (e.g., Textbook Affordability Conference)
Promote/share examples and models of library – store textbook affordability initiativesSlide27
A Few Resources
Steven Bell “What about the bookstore?: Textbook affordability programs and the academic library-bookstore relationship”
College & Research Library News
78(7) July-August 2017.
Steven Bell “Bookstore or College Store: Building a Relationship” Library Journal December 9, 2015
http://
lj.libraryjournal.com
/2015/12/opinion/
steven
-bell/bookstore-or-college-store-building-a-relationship-from-the-bell-tower/
Steven Bell “OER’s road ahead is paved with publisher platforms”
Library Journal
February 9, 2017
http://
lj.libraryjournal.com
/2017/02/opinion/
steven
-bell/oers-road-ahead-is-paved-with-publisher-platforms-from-the-bell-tower/#_Slide28
Questions? Discussion!