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When Forgiveness Matters: When Forgiveness Matters:

When Forgiveness Matters: - PowerPoint Presentation

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When Forgiveness Matters: - PPT Presentation

Correlating Forgiveness with Achievement Motivation and Willingness to Disclose in the Workplace Anthony J Belluccia Honors Thesis Florida State University Independent Variable Forgiveness of the Employer ID: 614284

forgiveness motivation intrinsic achievement motivation forgiveness achievement intrinsic variable willingness employer disclose scale employee work agreeableness high items study openness employees

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Slide1

When Forgiveness Matters: Correlating Forgiveness with Achievement Motivation and Willingness to Disclose in the Workplace

Anthony J.

Belluccia

Honors Thesis

Florida State UniversitySlide2

Independent Variable: Forgiveness of the Employer(Thoresen, Harris, and Luskin, 2000)

(McCullough

,

Pargament

, and

Thoresen

,

2000)

(Enright

and Fitzgibbons,

2000)

(

Exline

and

Baumeister

,

2000)

(Kaplan

,

1992)

(Williams

,

1989)

(McCullough

,

2000)

(Bright

, Fry and

Cooperrider

2006)

Porath

and

Erez

(2009) discovered that unforgiving behavior negatively

a

ffects performance on tasks.

When organization members witness forgiveness, a mutually reinforcing cycle begins and increases overall performance on daily tasks (Cameron, Bright and

Caza

, 2004). Slide3

Independent Variable: Forgiveness of the EmployerSome studies show negative side of forgivenessTendency to forgive in marriages predicts continued aggression (McNulty, 2011)

In our case, offender is employee

Contingencies of Reinforcement

: behaviors are less likely to be repeated if followed by unwanted outcomes

Employers who don’t forgive mistakes motivate employees to change.

Similar study: (Overall et al., 2009)Slide4

Dependent Variable 1: Achievement Motivation of the EmployeeSO WHAT MOTIVATES EMPLOYEES ANYWAY?

A) interesting work

B) good wages

C)

appreciated work

D) Job security

Dieleman

(2003): motivation influenced primarily by how appreciative employers

are

Steelman

(2004): motivated to improve after negative feedbackSlide5

Moderating VariablesModerating Variable 1: Personality of the employee (McNulty & Russell, in

prep): agreeable individuals less likely to transgress a forgiving partner, feel obligated to reciprocate kindness

Shepard (2008) discovered that the more agreeable someone is, the more positively they respond to forgiveness

Moderating Variable 2: Extrinsic Motivation vs Intrinsic Motivation

Extrinsically motivated -> deviant and anti-social in the workplace

Intrinsically motivated -> organizationally involved and committed

Dysvik

(2010): intrinsic motivated individuals need less management

intervention

to perform high quality workSlide6

Dependent Variable 2: Willingness to DiscloseHonesty around boss, willingness to share (not task related)Willingness to disclose: an indicator that a forgiving relationship exists between employer and employee (Stone, 2002).

Rusbult

(1991): honesty between individuals is bolstered when they report higher levels of forgiveness for partners’ mistakes. Slide7

HypothesesEmployers’ forgiveness and employees’ achievement motivation will be negatively correlated, especially among employees who are extrinsically motivatedEmployers’ forgiveness and employees’ achievement motivation will be positively correlated to the extent that the employee exhibits agreeable personality traits

Employers

’ forgiveness and employees’

willingness to disclose will

be

positively correlatedSlide8

MethodCorrelational Study of 220 employed adults who use Mechanical Turk119 males, 100 females

Primarily white

Average age: 33.1

Average

salary: $

40,858

$0.25 reward for completion

Study consisted of 9 sections overallSlide9

Independent Variable ScalesForgiveness MeasuresTendency to Forgive (TTF) and Transgressions Related Interpersonal Motivations Inventory (TRIM): 13 items

Employee reports of employers

“Immediate employer” used throughout survey

“If I make

a mistake during the workday, my employer tends to get

angry” (Reversed) (TTF

) Reliability for the scale was acceptable (

α=0.85)

“indicate your employer’s reactions when you make a mistake on a task at

work…” (TRIM

) Reliability for the scale was acceptable (

α=0.95).

Combined forgiveness scale (

α=

0

.

86)Slide10

Dependent Variable ScalesAchievement Motivation MeasuresAchievement Motivation Scale (AM) (α=

0.75), Motivation Questionnaire (MQ)

(

α=

0.91), Measure of Achievement Motivation (MAM)

(

α=

0

.

68): 14 items

“I feel inclined to give my top performance for all my workplace duties”

Combined Achievement Motivation Scale:

(

α=

0

.

9

0

)

Willingness to Disclose Measure

Self Disclosure Scale (SDS)

(

α=

0

.

84): 5 items

“The messages I send to my employer are usually consistent with what I am actually

feeling”Slide11

Moderating Variable ScalesPersonality MeasureTen Item Personality Inventory (TIPI): 10 items“I am critical, quarrelsome”

Extrinsic/Intrinsic Motivation

Work Extrinsic/Intrinsic Motivation Scale (EIM): 6 items

“I do my work because I derive much pleasure from doing new

things”

(I)

“I

do my work for the income it provides

me”

(E) Slide12

Descriptive Stats and Correlations

 

1

2

3

4

5

6

M

SD

1. Achievement motivation

--

.45**

.42**

.28**

.64**

.22**

-.01

.91

2. Willingness to disclose

--

.12

.39**

.14*4.631.343. Forgiveness.42**.55**--.21**.28**.18**0.94 4. Extrinsic motivation--.15*.19**16.893.155. Intrinsic motivation--.1013.955.046. Openness--5.011.24

Table 1.

Descriptive Statistics and Correlations among VariablesSlide13

Results: Achievement Motivation

t

p

Forgiveness X

Extrinsic Motivation

-0.54

0.59

Forgiveness X

Agreeableness

-1.61

0.11

Forgiveness X Intrinsic

Motivation

-3.06

0.003Slide14

Agreeableness

Figure

1

.

Interactions between Employers’ Forgiveness and Employees’ Agreeableness.

β = .20, SE = .08, t(214) = 2.37, p < .05,

β = .36, SE = .08, t(214) = 4.88, p < .01

High Agreeableness

Low AgreeablenessSlide15

Intrinsic Motivation

Figure

2

.

Interactions between Employers’ Forgiveness and Employees’ Intrinsic Motivation.

β = .10, SE = .07, t(216) = 1.38, p = .17

β

= .35, SE = .06, t(216) = 5.98, p < .01

High Intrinsic Motivation

Low Intrinsic MotivationSlide16

Direction for Future ResearchThis study contributed to other findings that suggests the forgiveness elicits positive behaviors in others High correlation exists between forgiveness and willingness to disclose in the workplace

Longitudinal study to establish causation

3 way interaction: low agreeableness

Size of the firm (Cameron, 2002)Slide17

AcknowledgmentsThesis Director: Dr. James McNultyMichelle Russell, PhD. candidate: thank you for the time you have dedicated. Slide18

Openness

Figure 4: Interactions between Employers’ Forgiveness and Openness

β = .96, SE = .11, t(218) = 8.972, p < .05

High Openness

Low Openness

β =

.57,

SE = .11, t(218) =

5.14,

p < .05Slide19

Time Spent Under Current Employerβ = .64, SE = .11, t(216) =

6.13

p < .01

0-2 Years worked with employer

3+ years worked with employer

β =

1.03,

SE =

.13,

t(216) =

7.90,

p < .01