Armed Robbery Summit 2017: Baltimore - PowerPoint Presentation

Armed Robbery Summit 2017: Baltimore

LPRC Uses a Framework for all Research and Actions

The Science of Deterrence All crime starts with an offender making a decision .

And decisions are based on perceptions .

Perceptions are shaped by: Vision, current mood, impairment, IQ, motivation level, background, experiences... And… whether they notice situational cues…

So our mission is to shape perceptions in order to influence offender decisions.

Frameworks provide focus and measurable progress

Offender perspective

Motivated offenders, Desirable targets, and 3. Vulnerable places lead to crime and loss* * Felson , 1979

LPRC’s model to reduce crime and loss: …detect, define, deter and detain offenders

LPRC’s model to reduce crime and loss: …detect, define, deter and detain offenders

Local Level We do this by shaping the social and built environment… in order to affect offender perceptions, and target vulnerability

Local Level Corporate Level Place and corporate leaders are the key

Local Level Corporate Level The LPRC model is to support key leader awareness AND action

Enhance Situational Awareness Local Level Corporate Level

Enhance Action Effectiveness Local Level Corporate Level

Enhance Action Effectiveness Enhance Situational Awareness Local Level Corporate Level

Threat/Crime/Pattern Detection Threat/Crime/Pattern Definition Threat/Crime/Pattern Investigation Threat/Crime/Pattern Documentation Incapacitate Offender/Crew/Infrastructure Prevention/Protection Planning and Deployment Threat/Crime/Pattern Deterrence Awareness Action LPRC R&D Factors

Threat/Crime/Pattern Detection Before, during or shortly after “Bang” Awareness LPRC R&D Factors Detect

Threat/Crime/Pattern Investigation Threat/Crime/Pattern Documentation LPRC R&D Factors Define

Incapacitate Offender/Crew/Infrastructure Prevention/Protection Planning and Deployment Deter Threat/Crime/Pattern Action LPRC R&D Factors Decide

Threat/Crime/Pattern Detection Threat/Crime/Pattern Definition Threat/Crime/Pattern Investigation Threat/Crime/Pattern Documentation Incapacitate Offender/Crew/Infrastructure Prevention/Protection Planning and Deployment Threat/Crime/Pattern Deterrence Awareness Action LPRC R&D Factors

Situational crime and loss control for local leaders includes:

Situational Crime Prevention Model Increase Perceived Risk Reduce Perceived Benefit Increase Perceived Effort

Situational Crime Prevention Model Increase Perceived Risk Reduce Perceived Benefit Increase Perceived Effort

Situational Crime Prevention Model Increase Perceived Risk Reduce Perceived Benefit Increase Perceived Effort Notice the Cue “See it” Recognize Cue “Get it” Respect the Cue “Fear it”

LPRC Zones of Influence Model

LPRC Zones of Influence Model Enhance Awareness and Action in 5 Zones

LPRC Zones of Influence Model Zone 1- Asset Enhance Awareness and Action in 5 Zones

LPRC Zones of Influence Model Zone 2- Proximate Space Enhance Awareness and Action in 5 Zones

LPRC Zones of Influence Model Zone 3- All Interior Space Enhance Awareness and Action in 5 Zones

LPRC Zones of Influence Model Zone 4- Parking Area Enhance Awareness and Action in 5 Zones

Zone 5- Beyond the Parking Lot LPRC Zones of Influence Model Enhance Awareness and Action in 5 Zones

Zone 5- Beyond the Parking Lot LPRC Zones of Influence Model Zone 4- Parking Area Zone 2- Proximate Space Zone 3- All Interior Space Zone 1- Asset Enhance Awareness and Action in 5 Zones

Select Impression of Control Points R&D Mass/social media Drive by view Parking lot entry Store entry/exit points Point of Sale Pharmacy Safe/Cash Office

STAGES STEPS “blue sky” RESPONSES Preparation Conceive need/want; Select target; Scout target; Get tools (e.g., weapon, disguise, transportation) Select co-offender Alter store exterior and interior to be obviously too difficult and risky to rob, as well as to appear not worth it; also, use “dark web” sensors, media and social media to: 1. advertise the same; 2. Detect possible crime plans; train staff to notice, and report possible pre-incident (scouting, etc.) indicators; Entering property Enter parking lot Parking lot barriers; attendants; few entrances/exits; difficult for quick escape; obvious CCTV with lighted signs; always on and responsive bright lighting; responsive visible warning signage; clear view into the store; police/security presence indicators; anti-loitering sensors and sound ; Bluetooth/mac ID sensor; DNA spray signage; Smart plate reader; tidiness; bollards; roll-up doors; police work/sub-station with signage Entering store Enter building Immediate, obvious time-release safe sign; obvious DNA spray sign; large specialized ePVM ; entry alert/chime, welcoming staff; and/or regular patrols to deter loiterers/scouts; security or police ofcr ; alert employees (with visible radios) greeting; anti-loitering devices Approaching target POS/cash room/pharmacy Special ePVM ; signage about special safe; clear view from inside and outside store; anti-jump counter top insert; “speed-bump” fixture to slow escape; obvious time-release safe; DNA spray sign; ballistic glass barriers Completing the robbery Possibly display weapon; make demand; may threaten or use force; take possession of cash, meds or other Cooperative employee training; video and audio analytics to detect suspicious behavior/words and duress for alert; GPS tracker items; GPS with imagery- LE; rehearse with police; improve CCTV and natural surveillance (multiple angles) for detection, better prevention, and forensic use; smart safe; DNA marked items Exiting store   Exiting property Exit building   Leave parking lot   Delay egress fire doors, 24 hour alarms (day alarm) and CCTV coverage / signage; DNA spray or smoke screen; height marker with camera Limited exit options; attendants or other exit barriers; CCTV surveillance for conveyance, plate, exit direction use Aftermath Leave scene; use cash; use or sell meds or other items; consider another attack- where, when, how? Item-tracking system activated; social media and street intelligence; surveillance of physical and online fences, etc.; employee recovery; media relations; thorough post-event investigation and data reporting for improvement and forensics; enhanced employee training

The LPRC/UF R&D Strategy ALL LPRC R&D is designed to support 1. Local and 2. enterprise-level leaders in making and executing crime and loss control decisions: Situational Awareness Tools The first key focus for the LPRC and UF Innovation Lab, and all working groups, is early problem detection, better problem definition, and instant notification, that leaders need to more rapidly know what’s happening in order to make more rapid, informed and focused responses. High-impact Action Tools The second key focus for the LPRC and UF Innovation Lab, and groups, is automatic and/or manually-activated, focused deterrent or problem-handling protocols. Place and corporate managers and LP/AP team members need the ability to make more rapid, precise, cost-effective, and high-impact responses. LPRC/UF R&D Strategy

The LPRC was founded in 2001 by 10 leading retailers and Dr. Read Hayes Founding retailers include Target, Walmart, OfficeMax, CVS, Home Depot, Beall’s, Gap, and Barnes and Noble LPRC is the first and only dedicated academic resource for LP/AP research and innovation LPRC was founded to move retail LP/AP to more evidence-based to better handle life-safety, corporate reputation, and severe financial crime and loss problems Over 100 LPRC members collaborate on critical issues 12 months out of the year Background

Vision To become the PREMIERE LP Research & Development Organization Mission The LPRC conducts research to develop crime and loss control solutions to improve the performance of its members and the industry LPRC Vision & Mission

Retailer Members  Ahold USA (Giant, Stop and Shop, Peapod, Martin’s, Food Lion) Ascena Retail Group ( dressbarn, maurices , Lane Bryant, Justice, Catherines , Ann Inc.) AutoZone Best Buy Bloomingdale’s CVS City Gear CitiTrends Cracker Barrel Dick’s Sporting Goods eBay General Growth Properties Kroger Company (also Harris Teeter, Lucky) Lowe’s Home Improvement Luxottica (Sunglass Hut, Pearle Vision, LensCrafters , Target Optical) Macy’s Meijer Michaels Arts & Crafts Office Depot, Inc. Price Chopper Super Markets Publix Super Markets Ralph Lauren REI Rite Aid Signet Jewelers ( Zales , Kay, Jared, etc.) Target Stores T-Mobile Toys”R”Us / Babies”R”Us The Home Depot The TJX Companies (TJ Maxx, Marshalls, HomeGoods and Sierra Trading Post) Tractor Supply Company Ulta Beauty Stores Verizon Wireless Walgreens Walmart/Sam’s 7-Eleven JC Penny Loblaw (Canada- Superstore, Shoppers Drug Mart, Sobey’s ) Chicos /FAS Pier 1

LPRC engagement: how to get involved

LPRC’s 11 Working Groups (see the working group list) All of your corporate and select field team can join monthly problem-solving conversations with counterparts and other experts on key LP issues happening across many retail verticals Collaborate to create projects you and other retailers will work on Use the groups, like dozens of other retailers do, to enhance your team’s individual professional development LPRC Working Groups : ORC Working Group Data Analytics Working Group LP Innovation Working Group Strategic Partnerships Working Group Supply Chain Protection Working Group Violent Crime Working Group Retail Fraud Working Group Specialty Retailer Working Group Food and Drug Working Group Product Protection Working Group Video Solutions Working Group

LPRC’s Weekly Connect eNewsletter Have your entire team keep up with LPRC research projects Follow links into new reports, video clips and news reports Showcase your team, objectives and upcoming events LPRC Knowledge Center The LPRC KC makes over 300 LPRC and other sourced report briefs, webinars, and offender video clips keyword searchable and downloadable for your team LPRC’s Monthly Research in Action Webinars Current research and action for practical field use is discussed for 30 minutes each month on the LPRC Research in Action series

LPRC Innovation Lab You and your team can visit Gainesville, FL for meetings as well as to work with the over 75 integrated LP technologies at LPRC HQ LPRC StoreLabs Use one of your own locations for your corporate innovation center if you choose as part of our program Test LP solutions and get feedback from your own customers, associates, and offenders LPRC IMPACT Conference Join over 300 LP industry professionals to learn together in Learning Lab and panel breakouts how retailers practically use rigorous LPRC research; and engage in planning the future of evidence-based LP/AP

Join Now to Innovate, collaborate, and evaluate: operations@lpresearch.org