Emerging Sleep Laboratory in Ontario, - PDF document

Emerging Sleep Laboratory in Ontario, Canada - with multiple bed locations throughout the Province. The Sleep Lab provides the facilities and services required to conduct a wide variety of diagnostic procedures for sleep disorders. Industry Healthcare (SMB) • Growth: Current operating structure and procedures impeding ability to scale, grow • Compliance with new Regulatory rules Challenges, Areas Addressed • Address New Regulatory Compliance Requirements • Improve Bed/Equipment Utilization • Unleash data / information trapped in forms and documents. Need to spend more time analyzing than collecting & consolidating information Management ‡ D/I Custom Application • • Estimated Annual Cost Savings: $37,000 to $52,000 ‡ Improved Competitive Differentiation Operating a sleep study laboratory is a risky business – sig - available resources was a challenge. Prior to scheduling patients for a study, the right bed, equipment, and technician needed to be available before the appointment could be set. administrative costs for the Sleep Lab. Any errors during the scheduling process would result in a reduced utilization Additionally, line of sight into the operations for business decisions was a labor-intensive task. While the information was available, business managers spent more time collecting and consolidating the information than analyzing and actioning it. This made it dif�cult for business managers to respond to changes and opportunities, both inside and outside Sleep Lab. The Sleep Lab’s biggest headache was the data analysis, scoring and reporting process for each patient sleep dialogistic 9ice President & Technical Director Sleep Laboratory Puts to Bed Nightmarish Processes - Ready for a New Day Docova Collaborative Document Management Success Story separate network drive via a secured VPN connection. the technician, an onsite staff member moved the �les into archiving. Sleep /ab¶s 9ice PresidentTechnical Director, “It was like moving giant boulders around without heavy equipment. We to another, one network drive to another. Too much time was focused on administering our server network for very basic tasks. This process had to improve if we were going It was clear to the Sleep Lab that to grow the business, their critical business processes would have to be streamlined, the pending accreditation requirements for regulatory compliance. Solution Eliminates Process Headaches and Costs addressing the scheduling and data-scoring process, the Sleep /ab could enMoy signi�cant increases in productivity, retire old expensive technology, achieve higher bed while providing the necessary controls to respond to regulatory audits. The scheduling process was improved by a custom application for scheduling, equipment maintenance, post study follow-up, and policies and procedures. To process, adding the ability to prioritize studies and a secured area containing patient reports for physicians. This feature improved the relationship with referring physicians, resulting in an increase in referrals. The two components were integrated together for a seamless user experience. As the sleep studies were providing status updates to business managers and on- site staff. Completed summary reports stored in Docova accessible from the custom application. Annual Savings: $30,000 improved productivity of technicians & administrators Less time spent preparing for Regulatory Audits: Information consolidated for Senior Managers Annual Savings: $3,000 - $5,000 Technology (Docova) Bene�ts Reduced Training costs and time required with users 4uicker to submit �les offsite, /ess server timeouts Scalable infrastructure for potential growth Under-performing technologies retired: Other Bene�ts Achieved: Competitive Differentiation: Revenue potential improved, as referring Physicians preferred improved reports service Improved bed/equipment utilization rate Lower scheduling costs, errors Technology Re-Investment: document management needs: www.docova.com 15% $37,000 to $52,000 /year