COM 372 John R Baldwin jrbaldwilstuedu 1 In orde 5 Aspects of Organizations Existence of a social collective Organizational and individual goals Coordinating activities Organizational Structure ID: 486076
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Intercultural Communication in International organizations
COM 372John R. Baldwinjrbaldw@ilstu.edu
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In
ordeSlide2
5 Aspects of Organizations
Existence of a social collectiveOrganizational and individual goalsCoordinating activitiesOrganizational StructureEmbedded within an environment of other organizations
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Organizational Cultures (Bantz
, 1993)MessagesVocabularyThemes
TemporalityArchitectureSymbolic forms
Metaphors
Stories
Fantasy themes
Expectations
Norm
Roles
Agenda
MotivesStylePurpose: Locating meanings, values
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WAIT!!!!!!!Slide4
Organizational Cultures (Bantz
, 1993)What is Organizational Culture??? (BGM&S, Ch. 15, p. 7)
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Organizational Cultures (Bantz
, 1993)MessagesVocabulary
ThemesTemporalityArchitecture
Symbolic forms
Metaphors
Stories
Fantasy themes
Expectations
Norm
Roles
Agenda
MotivesStyle
Purpose
: Locating meanings,
values
5Slide6
Organizational Cultures
Understanding organizational cultures (p. 23)
Relationship between employees and organizationHierarchical system (supervisors, subordinates)General employee views about “destiny, mission and objectives, and their roles in all of this” (p. 23)
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Organizational Cultures
Corporate Culture ModelsFamilyEiffel TowerGuided Missile
Incubator
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Cultural variation in organizations
Trompenaars & Hampden-TurnerIndividualism-communitarianismNeutral-affective
Specific-diffusiveAchievement-ascription
Hofstede
etc.
Individualism-collectivism
Power distance
Masculinity-femininity
Uncertainty avoidance
Long/short-term orientation
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Cultural variation in organizations
Time (is not on our side)Sequential/monochronic/ linear-active
versus synchronic/polychronic/ multi-active
Thought
speech
Impulsive
Reflective
Reactive
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Cultural variation in organizations
Mini-Case-Study: Your company is opening a new branch in Nairobi (Kenya). Going back to different cultural orientations, brainstorm for a list of all the ways you can think of that your organization might need to change to work in the new culture.
Discussion Question: How is the current generation of young men and women characterized in your culture? Do you think, as some reports suggest, that today’s generation is made up of entitled, narcissistic, self-absorbed, and self-obsessed praise seekers worldwide?
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Globalization and the changing workplace
Monolithic: Highly homogenous; work within one country
Multinational/Plural: Identify with one country, but work in others Multicultural:
Values cultural diversity, absence of prejudice, minimal intergroup conflict
International:
Identify with two or more countries, with people in each culture following own cultural attributes
Global:
Identify with global system; treat world as integrated whole, operate “borderless,” asset exchange
Transnational:
Make selective decisions for each country, flexible; empower local subsidiaries to play key role; develops shared vision
THOGHT QUESTION: How “diverse” is your organization? (pp. 21-22)
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Types of organizations
WAIT!!!!!!!Slide13
Globalization and the changing workplace
13What is Globalization?Slide14
Globalization and the changing workplace
Monolithic: Highly homogenous; work within one country
Multinational/Plural: Identify with one country, but work in others Multicultural:
Values cultural diversity, absence of prejudice, minimal intergroup conflict
International:
Identify with two or more countries, with people in each culture following own cultural attributes
Global:
Identify with global system; treat world as integrated whole, operate “borderless,” asset exchange
Transnational:
Make selective decisions for each country, flexible; empower local subsidiaries to play key role; develops shared vision
THOGHT QUESTION: How “diverse” is your organization? (pp. 21-22)
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Types of organizationsSlide15
Globalization and the changing workplace
Terms & IdeasKnowledge workersChanging
social contractBoundaryless
careers
Portfolio career
Virtual work & organizations
Protean careers
Cultural synergy
Cultural intelligence
Convergence
versus divergence
perspectives
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Globalization and changin
workplaceWhat are some ways globalization is changing organizations worldwide?What are some strengths and limitations of such changes?
Social responsibility: One emerging value: What are some key socially responsible values you think should guide you in your own work? What are some concrete things
you can do
, as an entry-level worker, as you enter your new organizational life?
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