Real Money Real Power Technology Tools to Enhance HumanCentered Engagement wwwparticipatorybudgetingorg Shari Davis sharidavis1 Hadassah Damien hadassahdamien Who We Are MISSION ID: 613066
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PARTICIPATORY BUDGETING
Real Money, Real PowerTechnology Tools to Enhance Human-Centered Engagement
www.participatorybudgeting.org
Shari Davis | @shari_davis1
Hadassah Damien | @hadassahdamien Slide2
Who We Are
MISSIONTo empower people to decide together how to spend public money.HISTORY
WHERE WE WORK
Across the US and Canada, with staff in New York City, Oakland, Chicago, and Greensboro.
Founded in 2009, we have led, supported, or inspired almost every PB process in North America. Slide3
What We Do
PARTICIPATION LABWe research and develop new tools and practices to make participatory budgeting and democracy work better.TECHNICAL ASSISTANCE
NETWORK-
BUILDING
We bring together practitioners and organizers to help participatory budgeting grow.
We help governments, institutions, and organizations to implement PB processes and campaigns. Slide4
A LADDER OF BUDGET PARTICIPATION
Hearings & Deputations
Listening
Informing
Online Games
Consultation
Focus Groups & Town Halls
Limited Participation
Citizen Boards Or Councils
Full Participation
Participatory BudgetingSlide5
REDESIGNING DEMOCRACYSlide6
REDESIGNING DEMOCRACY FOR EMPOWERED PARTICIPATION
Expert-centered
Community-centered
vsSlide7
Participatory budgeting
is a democratic process in which community members directly decide how to spend part of a public budget.Slide8
HOW PB WORKSSlide9
@PBProject | www.participatorybudgeting.org
PB INTRO VIDEOSlide10
brainstorm ideas
develop proposals
vote
implement winning projects
@PBProject | www.participatorybudgeting.org
HOW DOES PARTICIPATORY BUDGETING WORK?Slide11
Where is PB in North America ?Slide12
@PBProject | www.participatorybudgeting.org
WHERE HAS PARTICIPATORY BUDGETING WORKED?3000+ PB processes around the world
Cities
States
Counties
Public Housing
Schools
Community OrganizationsSlide13
IMPACTSSlide14
BROAD & ACTIVE
CIVIC PARTICIPATIONSlide15
Participants report increased skills in public speaking, negotiating, building agreements, and contacting officials.
VALLEJO: 20% of PB voters were ineligible to vote
in regular elections
NYC:
Higher percentage of low-income residents voted in PB (40%) compared to full population (34%) & local elections (29%)Slide16
HEALTHY
COMMUNITIESSlide17
Participants report increased skills in public speaking, negotiating, building agreements, and contacting officials. Slide18Slide19
EFFECTIVE & FAIR
GOVERNMENTSlide20
Supporting Broader Democracy EffortsSlide21
What Kind of Budgets?
City, county, state budgetsDiscretionary funds of elected officialsHousing authority or other public agency budgetsSchool, school district, university budgets
Federal funds (e.g.
Community Development Block Grants)
Community Benefit Agreements
Tax Increment Financing (TIF)
Non-governmental sources like foundation or non-profit budgetsSlide22
Technology Tools to Enhance Human-Centered Engagement:Tools used in participatory budgetingSlide23
PBP’s technology systems design is guided by:
Civic TechnologyHuman Centered Design PBP uses these guides to improve:Engagement & InclusionCommunicationData Management & CollectionLet’s learn more about these!Slide24
Civic Technology
“Civic technologies” are tools we use to create, support, or serve public good. Civic Hall Labs, NYCCivic tech work is always in service of the public, and so needs to reflect best practices in transparency and accessibility.
Key Questions:
Tools ABOUT who? Made BY who?Slide25
Human-Centered Design
“Human-centered design is a process that starts with the people you're designing for and ends with new solutions that are tailor made to suit their needs.” - IDEO, Design KitIn order to do our work well, we have to design
with people, not
for people.Key Questions:
Who is going to use this tool?Design it WITH and BY, not FOR
Who is not in the room yet?Slide26
Small group work
We’ll have you break into three groups and think of design and engagement problems based on these real-life scenarios:Ballot design challengeYou work in a city where 30 districts have problems with a crucial element: the ballot. Now what?Reaching people using communicationsYou want to reach 10,000 young people and are on a limited budget. What would you do?Community proposal researchThere are 40 projects in your neighborhood that might work. How do you decide what 5 to vote on? Slide27
*break into groups for 10 minutes*At the end, designate one person who will
report back for your group.Slide28
Small group report back
What deeper problems and innovative solutions did your groups come up with? What do you still want to figure out?Groups:Ballot design challengeReaching people using commsCommunity proposal research Slide29
How we solved challenges: Case Study on User-centered Ballot Design Slide30
How we solved challenges: Case Study on User-centered Ballot Design
The situation:In NYC we wanted to start using a digital ballot in order to scale PB voting.We knew that there were issues with the paper ballot, but it was generally accessible and fast to use.PBP hired the Center for Civic Design to analyse the ballot for accessibility and to get user feedback.
As a result of the subtle and important ballot changes they suggested, we had a successful launch of a digital ballot:
PBNYC saw a 50% increase in votes in 2017, while only adding four districts.Key takeaways:
Get user input to solve small problemsSolve real problems, but remember: you can’t solve all the problems at once
Input is not optional
Listening for the problems needing solutions is key; users let you know.Slide31
How we solved challenges: Case Study on Outreach and communications
using SMSSlide32
How we solved challenges: Case Study on Outreach and communicationsusing SMS
The situation:With limited budget, Shari wanted to reach 10,000 young people in BostonMost crucially, young people themselves created the content of a SMS campaign & social media content.Secondarily, a group called MGov helped us plan and report on using SMS
As a result of this work,
a team of 10 youth reached thousands!
Key takeaways: Real people, real life, real time commitment
Recognize that the cost of tools and time matters; we need to be thoughtful stewards of both
SMS works best when it sounds natural
Planning and executing an SMS campaign takes a lot of timeSlide33
How we solved challenges: Case Study on Community Research using
Data for DelegatesSlide34
How we solved challenges: Case Study on Community Research usingData for Delegates
The situation:Cities are providing, and looking to data more than ever to understand needBut “data” can be complex -- we want to simplify and make it digestiblePBP developed a research resource, then reviewed it with a Civic User Testing Group and realized we had to create a template and guide as well
Now, community researchers have a clear way to create comparable data to decide about projects. For example in NYC a budget delegate
changed their priority on a project that mattered a lot to them, after using data to understand impact needs.
Key Take-aways: Understand the local context
Being a good steward of public resources balanced with accessing quality tech to support and ease engagement
Test with the people who actually have to use the tool Slide35
To summarize:Engagement & Technology Lessons Learned
Process framework:Asset-based approachDeep participationBest Practices:Understand the local context
Test in real life -
before real life happens
Get buy in and define the pain pointDesign framework:
Civic Technology
Human Centered Design
Engagement areas:
Communication
Data Management & Collection
Engagement & InclusionSlide36
Talk to PBP about helping your participatory budgeting process
FREE Online resources Scoping Toolkit White PaperData for Delegates research guideSoftware reviews & tip sheets PLUS Check out theNorth American PB Network Slide37
Shari Davis,
Director of Strategic Initiatives E: shari@participatorybudgeting.org
T: @shari_davis1
Hadassah Damien,
Technology Manager
E:
hadassah@participatorybudgeting.org
T:
@hadassahdamien
T:
@PBProject
F: /
ParticipatoryBudgetingProject
www.participatorybudgeting.org
Q&A