THE FIVE PILLARS DAY TO DAY RUNNING OF Your YL BUSINESS PUT YOUR NAME OR TEAM NAME HERE Week 3 Educate 01 02 03 04 05 06 07 08 Review of the 5 Pillars Action ItemHomework Review What is FollowUp ID: 767773
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THE FIVE PILLARS DAY TO DAY RUNNING OF Your YL BUSINESS PUT YOUR NAME OR TEAM NAME HERE Week 3 – Educate
01 02 03 04 05 06 07 08 Review of the 5 Pillars Action Item/Homework Review What is Follow-Up? Why Educate? How to Educate Resources Teaching Others to Educate Homework… AG EN DA Questions 0 9
5 pillars 2 FOLLOW -UP 1 SHARE 3 SERVE 4 5 EDUCATE BUILD
TWO week What did you implement from last week’s lesson on follow-up? What were the results? check-in
“I am still learning” - Michelangelo, age 87 Educate
Educate: WHO MOST IMPORTANT – YOURSELF!! Prospects Customers and Members Business Builders and Leaders “To quote Shakespeare: All is well that ends well.” Except in sales, where you need exceptional follow-up. – Jane Garee
Why Educate: STATISTICS It is 6-7x more costly to acquire a new customer than retain an existing one. – Bain & Company A 5% increase in customer retention yields an increase in profits between 25-100% - The Loyalty EffectCustomer loyalty is the single most important driver of growth and profitability.’ – Harvard Business Review
ESSENTIAL REWARDS
How to Educate Get curious first! Ask about: their preferred style of learning their personality color their driving needs/what brought them to YL Then… Connect them to our resources Share the value of Essential Rewards/enroll in PV Assist Encourage them to try new products & share experiences You do NOT need to be a full-blown science expert to provide value to your team! Tell them what you like, and why, and help connect them to resources! This does not have to be hard. But you do have to do it. ;)
How to Educate Mass/Group Education FB lives in your group/on your page Instastories /IGTV Marco Polo group videos Pre-record videos & post on YouTube/Vimeo/FB Written product posts on social media Zoom classes Sharing posts from other leaders, YL corporate, YL blog, etc. Live in-person classes, workshops, rallies, etc.1:1 Education Personal texts, PMs, IMs, Marco Polo, email, in-person meetings, Zoom chat, etc.
resources The Simplified Oiler has LOTS of class outlines and graphics ready to go! www . simplifiedoiler.com Utilize # teamYL educators (12 Days of Diamonds, Dr. JimBob Haggerton , Lindsey Elmore, etc.)YL University, blog, corporate employee FB pages, etc.Life Science Publishing (books, mobile app)
www.ylsuccesssummit.com/ewalton
Teaching others to EDUCATE 3-class model (I teach, we teach, you teach) Connect them to resources (class outlines, etc.) Build their confidence in baby steps Praise & encourage all the way Use Feedback Loops to build their skills and find out where they feel stuck/feel strong
THREE week Try a new method of educating Run a report on your group ER% and put a plan in place to increase that Record your activity and results in the OTG Facebook group homework
Questions?