Organizational change of ERM IGeLU Budapest 02092015 Gijs Noels Business Consultant Plan Context Who are we LIBIS Challenges Why did we became development partner ID: 257142
Download Presentation The PPT/PDF document "Alma:" is the property of its rightful owner. Permission is granted to download and print the materials on this web site for personal, non-commercial use only, and to display it on your personal computer provided you do not modify the materials and that you retain all copyright notices contained in the materials. By downloading content from our website, you accept the terms of this agreement.
Slide1
Alma: Organizational change of ERM
IGeLUBudapest – 02.09.2015
Gijs Noels
Business Consultant Slide2
Plan?Context:
Who are we: LIBIS?Challenges? Why
did we became
development
partner
for Alma?Our approach? Usecase ERMAfter STP?
2Slide3
L
euven I
ntegrated (
B
)Library and
Information S
ystem
Part of
KU Leuven responsible for central library automationGoverned by a management boardSince early 70’sService offer for external organisationsBuy as a consortium19 qualified persons+ experts of library, archives, museums and ICTPartnership with Ex Libris
3Slide4
A library network
Since 1977
GoalsOptimization of services
Offer new advanced applications to enhance services
Improve quality of information
Different types of libraries32 institutions - 85 librariesca 6 000 000 recordsca 6 700 000 items
Collaboration!!Slide5
Library
Print
Management
layer
Repository
layer
Public
layer
Discovery
and
Delivery
Electronic
Linking
Digital
Print
Electronic
Digital
Aleph
SFX
MetaLib
Verde
DigiTool
DigiTool
/
Rosetta
Unified
Resource
Discovery
and
Delivery
5
Aleph
Aleph
MetaLib
SFX
MetaLib
Verde
DigiTool
DigiTool
SFX
bX
RosettaSlide6
Library
Print
Management
layer
Repository
layer
Public
layer
Discovery
and
Delivery
Electronic
Linking
Digital
Print
Electronic
Digital
Unified
Resource
Discovery
and
Delivery
6
Primo
Primo Central
Aleph
SFX
MetaLib
Verde
DigiTool
SFX
bX
Aleph
SFX
MetaLib
Verde
Unified
Resource
Management
Alma
Alma
Rosetta
Aleph
MetaLib
DigiTool
DigiTool
/
RosettaSlide7
Plan?Context:
Who are we: LIBIS?Challenges Why
did we became development
partner
for
Alma?Our approach? Usecase ERMAfter STP?
7Slide8Slide9
Challenges
Other functions for the library buildingShift from P to E/DOut-dated processesBudget cuts > efficiencies
Researchers and students have new expectationsResearch dataDigital preservation
Support publishing
Digital humanities
…Net-generationThere IS a world outside…
9Slide10
Focus Paradigm shift P2E
10
Q
T
E
P
P
E
E
P
Number of Staff involved
Usage
BudgetSlide11
Plan?Context:
Who are we: LIBIS?Challenges Why
did we became Alma
development
partner?
Our approach? Usecase ERMImplementing AlmaAfter STP?
11Slide12
Why we became a development
partnerEx Libris
came to us with
an
interesting vision about the future of libraries
and
library systems
Challenging times for librariesNet-generationBudget cutsThere IS a world outsideAfter streamlining the front office we need to streamline the backoffice expectationsWe think we have something to offer and are encouraged by university management12Slide13
t
he
frameworks
CONSOLIDATE
OPTIMISE
through
collaboration
EXTEND
t
he range
of services
Strategy
© Ex LibrisSlide14
Workflow optimisation
More automated processes (eg. Steps in ordering are known, no human intervention needed) Re-assign personnelAlma employs business process automation to streamline and simplify library workflows for managing
all types of workflows.
Workflows
managed from within the system => “push” paradigm
14Slide15
Plan?Context:
Who are we: LIBIS?Challenges Why
did we became development
partner
for
Alma?Our approach? Usecase ERMAfter STP?
15Slide16
Our approach
Not a technology project…
But an
organisational
project
Electronic resources now dominantjust in case just in timePatron driven acquisitionOwnership AccessMetadata almost always already exist use it !
Use the implementation of Alma as a tool to implement
change awareness
Take away worriesIT-people, cataloguers...16Slide17
Our approach
Demonstrations
Website / Blog
Newsletter
Conferences
Board meetings…
All stakeholders
Workshops
ProjectcelProject groups…DemonstrationsAnalysisQuality and performanceGo / No Go decision list…17Slide18Slide19
Plan?Context:
Who are we: LIBIS?Challenges? Why
did we became development
partner
for
Alma?Our approach?Usecase URMAfter STP?
19Slide20
ERM use case: organizational change
create
change awarenessGOAL:
better use of resources (staff/budgets)How?Anticipating/acknowledging challenges
P2E
paradigm shiftBudget
costs > efficienciesOutdated processes20Slide21
ERM use case: organizational change
create change awareness
GOAL: better use of resources (staff/budgets)
How?
Benefit
from the URM vision/strategyAfter streamlining
the front office we
need to
streamline the backoffice expectationsAlma employs business process automation to streamline and simplify library workflows for managing all types of workflows.(eg. Steps in ordering are known, no human intervention needed) Workflows managed from within the system => “push” paradigm21Slide22
ERM use case: organizational change
create change awareness
GOAL: better use of resources (staff/budgets)
How?
Putting
theory (our approach) into practice
Not
about technology
but about organisation Centralization versus decentralizationUse the implementation of Alma as a tool to implement change awareness22Slide23
ERM use case: organizational change
Timeline
23Slide24
ERM use case: organizational change
Step 1: exploring the possibilities and opportunities of ALMA
Opportunity
to
decentralise/share Knowledge!!24
ERM
Staff
resourcesSoftware resourcesCentralizationSFX, Metalib, BXAlmaDecentralisation
Alma
Aleph, SFX, VERDE, BX, MetalibSlide25
ERM use case: organizational change
Step 1: exploring the possibilities and opportunities of ALMA
Opportunity
to
decentralise/share Knowledge!!25
ERM
Staff
resourcesSoftware resourcesCentralizationSFX, Metalib, BXAlmaDecentralisation
Alma
Aleph, SFX, VERDE, BX, MetalibSlide26
ERM use case: organizational change
Step 2: INVOLVE all related Stakeholders!!
26
ERM
Staff
resources
Software resources
CentralizationSFX, Metalib, BXAlmaDecentralisationAlma
Aleph, SFX, VERDE, BX, MetalibSlide27
ERM use case: organizational change
Step 3: Putting theory to practice => Change awareness
How?
Re-orientation of tasks (E-sources department) -> Perspective?
Knowledge center (
LIBISnet) <-> excecutiveManagement ICB (one central e-collection University library budget)Management of the big 7 Management of University Library licenses
Re-orientation of tasks
(Library Acquisitions Staff)Ordering/Activation of “own” library e-resources (Executive)
27Slide28
ERM use case: organizational change
Step 4: Consolidate and evolve
How?Evaluation of current
processes
/best practicesExtending services/sharing knowledge to the Network (
LIBISnet
)Association
External Partnerse.g. use of Alma NZ functionality (NZ acq, activation), PDA, …28Slide29
ERM use case: organizational change
Timeline
29Slide30
Plan?Context:
Who are we: LIBIS?Challenges? Why
did we became development
partner
for
Alma?Our approach?Usecase URMAfter STP?
30Slide31
Next…?Evaluation
!Maximise exchange of knowledge and experienceConcentrate on workflow optimization: ERM, PDA, Evaluating ALMA-SAP link, …
Continue working groups and workshopsIntegration of digital
workflows
…
31Slide32
Gijs Noels – Business Consultant LIBIS @ K.U.Leuven
W. de Croylaan 54 - Bus 5592, B-3001 Heverlee
LIBIS: +32(0)16322263
gijs.noels@libis.kuleuven.be
i
nto-info@libis.be– http://www.libis.be
Thanks
!