Agenda WiFi Communications Technology Review Benefits of WiFi Communications Enterprise Mobility Market Overview Spectralinks PIVOT 87Series Solutions Spectralink PIVOT 87Series Solutions ID: 639124
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Slide1
Spectralink PIVOT 87-SeriesSlide2
Agenda
Wi-Fi Communications Technology Review
Benefits of Wi-Fi Communications
Enterprise Mobility Market Overview
Spectralink’s PIVOT 87-Series Solutions
Spectralink PIVOT 87-Series SolutionsSlide3
Wi-Fi Smartphones Access the Enterprise Call Control and the PSTN Over a Converged Network
Wi-Fi Communications…
Wi-Fi smartphones access the call server and the PSTN
via wireless access points (APs)
Smartphones and APs connect using the 2.4 or 5 GHz frequency bands
Can be integrated into an analog, digital, or IP PBX (SIP)
Voice and data are converged on one network
Wi-Fi Communications Technology Review
…is Voice over Wireless Local Area Network (
VoWLAN
or
VoWiFi
)
Call Server/
PBX
PSTNSlide4
Wi-Fi Communication Systems Provide Huge Benefits to Customers
Wi-Fi Communications Benefits
Leverage existing wireless LAN infrastructure
Deliver better service
Enable greater productivity
and results
Gain improved communication for mobile workersSlide5
Mobility Spending Is on the Rise
Source: IDC 2016 Mobility Spending Guide
Global Mobility Spending Forecast ($B)
2014-19 Enterprise Mobility CAGR = 8% Slide6
Enterprise Mobility Priorities Are Focused
on Operations,
Customer Service, and Sales
Source: IDC 2016 Customer Insights and Analysis SurveySlide7
Spectralink’s PIVOT 87-Series
Spectralink
PIVOT Portfolio Overview
System Components and Features
Solution Differentiators
Spectralink pioneered Wi-Fi telephony solutions
and has built on that history to create
best-in-class wireless solutionsSlide8
Voice
HD Voice
802.11 compatible
Seamless integration
Analog, Digital PBX, SIP VoIP
Application integration
Enterprise-class deployment and
management
Security
PIVOT Delivers Top-Quality in Voice, Interoperability, and Enterprise Management Tools
802.11a
802.11b
802.11g
802.11n
Spectralink PIVOT
HTTPSSlide9
Device Management
Third-Party Applications
A Spectralink PIVOT 87-Series System Includes
F
ive Basic Components Plus Optional Accessories
Smartphones
Wireless Infrastructure
Call Control
Interface
1
2
3
4
Spectralink PIVOT System Components
Accessories
5Slide10
PIVOT Is User Friendly Like a Smartphone
and Designed to Work for Work
Spectralink PIVOT Smartphones
87-Series (PIVOT)
Easy to use
Designed for the toughest workplace environments
Provide all the feature functionality of a desktop phone, together with the functionality of a mobile phone, pager, two-way radio, voice recognition badge,
and barcode scanner
*
High
-
quality, secure communication
*Barcode scanner available in the 8744 and 8753 models
PIVOT is especially suited for the healthcare, retail, and industrial verticalsSlide11
PIVOT
Balances the Best Features of a Consumer Smartphone and a Work Phone
Balances the Best of Both
Like a Consumer Smartphone
Like an Enterprise Phone
Can make phone calls
Can access the Web
Android™ and Web app integration
Android OS, touch-screen interface
Can make enterprise-quality calls
Access controlled by IT
Access enterprise resources
Durable; dust- and water-resistant
PIVOTSlide12
Features
Benefits
Clear viewing:
4.3-inch TFT LCD, backlit, color display, 800 x 480 resolution
Simple navigation:
Android
UI, touch screen with automatic
screen orientation
,
full keyboard, Web-browser, custom
enterprise dialer
Easy to hold/carry:
Ergonomic grip, flexible carrying options
Easy to use
IP-64
MIL-STD 810G
Dragontrail™ glass, fiberglass-reinforced plastic, optimized for resistance
to chemicals
Durable
Set ringtones, vibration options, speed-dial, auto answer, selectable wallpaper
Features controlled via admin
(camera/scanning, safety apps, Bluetooth, PTT)
Customizable
Voice, messaging, application alerts, camera,
barcode scanner
*
Push-to-Talk (PTT)
Dedicated hard buttons for emergency dial, scanning, and PTT
Device consolidation;
group communication
Wired and Bluetooth* headsets, Web
browser, Web and Android applications; Quick Barcode Connector
(8744 & 8753)
Google™
Mobile Services, Google apps
Access to other devices/resources
High
performance audio and voice over WLAN (Spectralink VQO)
Support for Wi-Fi
QoS
protocols; full duplex speakerphone
Reliable quality/
clear communications
Reliable
m
obility,
a
pplication integration/
support
Seamless integration
with SIP and WLAN systems
Improved productivity/
workflow support
Spectralink SAFE: Personal Safety Alarms (like ‘man-down’), Panic/Duress button
Emergency
support
Extended
battery life, flexible charging, user-replaceable/hot-swappable batteries
Support
for multiple shifts
PIVOT Smartphones: Features & Benefits for Users
LEARN + >
*
8744 and 8753 onlySlide13
PIVOT 8744
Google-Certified Android
5.1 OS
8
Mp
camera
with flash and barcode scanner (8744 only)
Snap-in 2200
mAh
battery pack
Micro USB for charging and configuration
3.5 mm stereo headset jack
Wi-Fi 802.11a/b/g/n radio
Chemical-resistant,
IP-64 rated enclosure
SIP integration with voice quality optimization
Bluetooth audio and peripheral support
Integrated Push-to-Talk
Alarm button
Damage-resistant, Dragontrail™ touchscreen
To learn more about the 8744
camera/barcode scanner, click the camera iconSlide14
Optimized Camera Scanning
* Supplier of scanning library subject to change
Camera flashlight lens optimized
to facilitate scanner aiming
Reduction
in camera startup time;
set fixed focal length for scanning
Customize buttons
to initiate scanning
Integration
of industry leading scanning technology/library
*
To learn more about the 8744
camera/barcode scanner, click the scanner iconSlide15
Optimized Camera Barcode Scanning
Reduction in camera startup time,
fast focus
Seamless scan initiation
Fast recognition of barcode information
User-selectable buttons to initiate scanning
Easy to use in either hand
No impact on application screen display
Camera flashlight lens optimized
to facilitate aiming
No need to use display
to view barcode
Fast aiming from any angle
Integration
of industry leading scanning engine
Optimal image recognition and decoding
Widest barcode
symbology
supportSlide16
Customizable Features
PIVOT Handsets Are Flexible and Customizable
Administrator-controlled
homepage, user interface, settings, applications
Camera/Scanner
Options
Push-To-Talk (PTT)
Bluetooth
Spectralink
SAFE
Refer to the PIVOT product specifications for more informationSlide17
PIVOT Smartphones: Features & Benefits for IT
Features
Benefits
Management
Centralized OTA configuration via
Spectralink
Configuration Management System (CMS)
Syslog, event logging, hardware diagnostics
CMS + Mobile Device Management (MDM)/Enterprise Mobile Management (EMM) software provides most control
Easy to manage
Security
WEP, WPA/WPA2
802.1X with fast AP hand-off
HTTPS
Enterprise-level security
I
ntegration
SIP, Wi-Fi Standard QoS, IEEE 802.11
Web and Android Application Programming Interfaces (APIs)
LDAP directory integration
Spectralink professional services
Easy integration
Future-proof
Standards-based
Support for enterprise lifecycles (> 5 years)
Field-upgradeable software features
Value/investment protectionSlide18
Spectralink Wireless Infrastructure Requires
VIEW-Certified Third Party Access Points
Spectralink
Wireless Infrastructure
KEY RESOURCE:
Refer to Spectralink.com or Partner Access for the complete list of wireless infrastructure interoperability partners
Enterprise-grade access points provide comprehensive site-wide coverage
Developed by network solution providers
Must be certified through
Spectralink
Voice Interoperability for Enterprise Wireless (VIEW) program
Designed to ensure interoperability
and maximum performance for handsets
Open to manufacturers who incorporate technical requirements and pass certification testing
Focused on industry standards and meeting specific QoS, security, and roaming guidelines
Includes detailed configuration guidelines
Spectralink Services only provides support to customers with VIEW-certified infrastructureSlide19
Spectralink PIVOT Provides Interoperability
With a Broad Spectrum of Telephony Platforms
Spectralink
PIVOT Communication Integration
KEY RESOURCE:
Refer to
http://support.spectralink.com/sites/default/files/resource_files/1725-86976-000_J.pdf
and
http://support.spectralink.com/sites/default/files/resource_files/721-0004-000_A.pdf
or to Partner Access for the telephony switch and call server interoperability matrices
Broad interoperability with different technology platforms manufactured by leading PBX and call control manufacturers
Supports leading SIP call control platforms
Connects to legacy analog and digital PBXs
Different handset models interoperate
with specific telephony platforms
Analog or
Digital PBX
Standards-based
(SIP) Call ServerSlide20
All PIVOT Smartphones Can Be Integrated
Into a Standards-Based (SIP) IP PBX
Standards-Based (SIP) IP PBX Configuration
SIP IP Telephony Server/Gateway
Spectralink
PIVOT
Other Wireless Clients
802.11 APs
Ethernet LAN
802.11 APsSlide21
Barcode Scanning
Paging/
Messaging
Location Services
HVAC
Voice Recognition
Alarms
Choice of Third-Party Applications Enables Greater Productivity for Mobile Workers
Third-Party Applications
Broad suite of applications
Vertical Market Applications
Inventory
Control
Hotel Services
Patient Monitoring
Nurse Call
Calendar
Directory Services
Web Browser
Web & Android-based APIs
APISlide22
Web and Android-Based APIs Allow Applications
to Communicate With PIVOT Devices
PIVOTs come with:
A standards-based Web API
Open API designed for a Web server or Web browser
Some middleware providers use this to integrate with PIVOT
An Android-based API
Android
SDK tools package developer’s software code, data, and resource files
into an Android package, or APK (.
apk
file)
Provides customers with
access to a huge collection of Android-based applications
Android applications via .
apk
files
Mobile Device Management (MDM)/
Enterprise Mobile Management (EMM) Solutions
Most Android applications work on PIVOTs
PIVOTs are Google certified
Applications that leverage Google Cloud
Messaging work on the handsets
APK files can be loaded from the Google Play
Store or side loaded
Manage applications/other Android featuresProvide administrator control
APISlide23
Spectralink Device Management Is a Key Component of a PIVOT System
Spectralink Quick Network Connect (QNC) Device
Spectralink Configuration Management Server (CMS)
Provides server-based, centralized management and provisioning
Enables enterprise-wide, group configuration and bulk provisioning
Delivers convenient over-the-air configuration
Provisions PIVOTs onto the customer WLAN and connects them to the CMS
Enables speedy, out-of-the-box provisioning with a two-step process
Spectralink Device Management
Wired USB
WirelessSlide24
There Are Four Stages of PIVOT Smartphone Deployment
QNC
CMS
MDM (EMM)
Manual
Four Stages
1
2
3
4
Initial configuration using
Quick Network Connect (QNC) Device
Configure device features using Configuration Management Server (CMS)
Application management using third-party MDM/EMM
Any manual configuration
Get PIVOTS onto the WLAN
and communicating with CMS
Server-based management and provisioning
Enterprise-wide configuration, bulk provisioning
Remote, over-the-air configuration
Application installation/updates
Secure launcher
Secure applications (email, browser)
Remote control
Perform any final configuration on the handset individually
MDM / EMM
Customer Network
LEARN + >Slide25
A PIVOT System Includes Spectralink QNC
and CMS, and an Optional MDM or EMM Solution
Wired USB
Provisioning Location
Wireless
QNC
Customer Site/Network
CMS
MDM/EMM
Call Server
Internet
System ArchitectureSlide26
CMS and MDM/EMM Will Ensure Comprehensive Device
and Application Management
CMS = Device Management
Some configuration overlap with MDM/EMMs
MDM/EMMs do not support proprietary Spectralink
features/apps (PTT/SAFE/SIP dialer)
Firmware updates
Device analytics
CMS Does Not Replace MDM/EMM
MDM/EMM still needed for application management
MDM/EMM = Application Management
Application installation/update
Secure launcher/kiosk mode
Secure applications (emails/browser)
Remote control
Secure Launcher
Example (SOTI MDM)
MDM Partners
MDM/EMM
Spectralink
CMS
Application Install
Secure Launcher
Android, iOS Platforms
Device
Mgt
PTT/SIP/SAFE Configuration
Software Updates
Device Analytics
Support
CMS & MDM/EMM Management
LEARN + >Slide27
PIVOT Uses Heartbeat Messages to Notify CMS About its Condition
PIVOT & CMS Communication
CMS
Heartbeat
Customer Network
Major SW Version (Android)
SW Build Version (Spectralink)
Battery Status
Device MAC Address
Device Serial
Owner Info.
Heartbeat Status
Battery Level
Battery Temp. (C)
Battery Serial
Battery Cycles
Battery Health
SIP Extension
Device App Load
Device Updater ID
Device Model
Created Last
Group
Network RSSI
Network IP
OTA Progress (%)
OTA Status
Actions
Device Analytics:
Heartbeat messages contain device analyticsSlide28
PIVOT Accessories Maximize the Solution Capabilities
CARRY
PROTECT
CHARGE
Screen Protectors
Quad
Charger
Replaceable Battery
USB
Charger
Pocket Clip
Case
Carrying Pouch
Belt Clip
Silicon Bumper
PIVOT 8753
PIVOT 8742 & PIVOT 8744
LEARN + >
Desktop Charger
Triple
ChargerSlide29
Supported Configurations
The above configurations
require only
a single EUN87401 Multi-Charger Base Power Supply
2 - KBAC8704
8 Phone Desktop Charger
2 - KPBC8703
6 Phone 6 Battery Desktop Charger
KBAC8704 & KPBC8703
7 Phone 3 Battery Desktop Charger
Bundles
Combination of Bundles
A la Carte Options
KBAC8704
4 Phone Desktop Charger
KPBC8703
3 Phone 3 Battery Desktop Charger
KBC87003
12 Battery Desktop Charger
1- KCA87001
3 - CBT87301
1- ABC87401
1 Phone 9 Battery Desktop Charger
2- KCA87001
2 - CBT87301
1- ABC87401
2 Phone 6 Battery Desktop ChargerSlide30
PIVOT Solution Differentiators
Voice Quality
Optimized for clear, consistent, reliable voice communication over Wi-Fi
Built on
Open Standards
f
or
rich integration across call control, Wi-Fi networks, and applications
Partner Application Ecosystem
to support a wide
variety of
mission-critical apps
for mobile
workers
Enterprise
Level Provisioning
& Management
with Spectralink device management
Investment Protection
and lower TCO with durability
and support programs designed for challenging enterprise environmentsSlide31
Spectralink PIVOT 87-Series Solutions
Thank You