Experiencing Psychology Are 180000 Heads Better Than One The chapter begins by discussing how a college student Tiffany Philippou used a technique called crowdsourcing and generated a wealth of information about traveling to London ID: 693372
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Slide1
Social Psychology CH 13
Learning Goal One: Describe how people think about the social world.Slide2
Experiencing Psychology: Are 180,000 Heads Better Than One?
The
chapter begins by discussing how a college student, Tiffany
Philippou
, used a technique called
crowdsourcing
and generated a wealth of information about traveling to London.
Whether
interacting face to face or online, solving problems and forming bonds is in essence social psychology
.
Brainstorming by a group of people on
facebook
caused
Philippou
to gain information and problem-solve about a place she never been to.Slide3
Social Psychology
Social psychology
scientifically studies how we
think about
,
influence, and relate to one another.
Attitude
Attraction
Aggression
Group BehaviorSlide4
SOCIAL COGNITION
Social Psychology
is the study of how people think about, influence, and relate to other people.
Social
Cognition is an area of psychology that examines how people select, interpret, remember, and use social information.The most important principles are how individuals perceive others, how they come to understand the behavior of others, and how their attitudes relate to their behavior and that of others.Slide5
Person Perception
People judge others by their
looks
. The face can tell a lot about someone to a social perceiver
.
Attractive individuals are thought to be better adjusted, socially skilled, friendly, likable, extraverted, and more likely to achieve superior job performance.Research has shown that even three- to six-month-old infants preferred to look at attractive faces versus unattractive ones.Stereotypes are generalizations about a group’s characteristics, though those traits may vary from one individual to the next. Stereotypes are used to simplify the understanding of people by classifying them as belonging to one group or another.In a self-fulfilling prophecy, an individual’s expectations cause them to act in ways that serve to make those expectations come true.Slide6
First Impressions
The
primacy effect
is an individual’s tendency to attend to and
remember what they learned first. When an individual wants to impress someone else, they put their best foot forward. After getting to know the person, however, there is a lot more information available to form an opinion.Slide7
The
attribution theory
views individuals as motivated to discover the underlying causes of behavior as part
of
their effort to make sense of the behavior.The internal/external cause includes all causes internal and external to the person.The stable/unstable cause is whether an individual perceives the cause of behavior to be stable or unstable.The controllable/uncontrollable cause is whether a cause is perceived as controllable or uncontrollable. When an individual is successful at something because of some internal characteristic they feel proud, but when it is due to some external characteristic there is not the same pay-off. Slide8
Fundamental Attribution Error
We
tend to overestimate the role of dispositional factors
.
Individualistic
V. Collectivistic CulturesFalse Consensus EffectSelf-Serving Bias
How do you view your teachers’ behaviors?
Y
ou probably attribute it to their personalities rather than their profession.
But do you really know?
When you start a romance, you assume that they agree with your world views….honeymoon period.
If you win it is because you are awesome…if you lose, it must have been the coach or weather or…. Slide9
Attributional Errors and Biases
The
fundamental attribution error
occurs when the importance of internal traits is overestimated and the importance of external situations is underestimated.
Most individuals tend to explain behavior in terms of the personalities of the people involved rather than the situation.Slide10
Stereotypes, Prejudice and Discrimination
Stereotype:
Overgeneralized
idea about a group of people.
Prejudice:
Undeserved (usually negative) attitude towards a group of people (sometimes seems unconscious). Ethnocentrism is an example of a prejudice.
Discrimination:An action based on a prejudice.
unconscious levelSlide11
Heuristics in Social Information Processing
Heuristics
are cognitive shortcuts that allow individuals to make decisions rapidly.
The
false consensus effect
is an overestimation of the degree to which everyone else thinks or acts the way an individual does, and it is the result of the individual using their own outlook to predict that of others.Slide12
The Self as a Social Object
One of the most important self-related variables is
self-esteem
, which is the degree to which an individual has a positive or negative attitude about themselves.
A
positive illusion is a positive view that an individual has about themselves that is not necessarily rooted in reality. Most people tend to think of themselves as above average in a variety of positive characteristics.A self-serving bias refers to the tendency to take credit for success and to deny responsibility for failures.Self-objectification refers to the tendency for an individual to see themselves primarily as an object in the eyes of others.Slide13
Stereotype Threat
A
stereotype threat
is an individual’s fast-acting, self-fulfilling fear about being judged on the basis of a negative stereotype about his or her group.
The
stereotype threat has been shown to have a negative effect of women taking a math test compared to men that have equally strong math training. Slide14
Social Comparison
Social comparison
is the process by which individuals evaluate their thoughts, feelings, behaviors, and abilities in relation to other people.
Individuals
are more likely to compare themselves to others that are similar to them
.Slide15
Attitudes
A set of
beliefs and feelings.
Advertising is ALL based on
attitude formation
.Mere Exposure EffectCentral Route v. Peripheral Route of PersuasionSlide16
Attitudes
Attitudes
are how individuals feel about things. It’s their opinions and beliefs.
1. Can Attitudes Predict Behavior?
There
are many situations where an individual’s attitudes will change their behavior. Some of these attitudes are: when the person’s attitudes are strong, when the person shows a strong awareness of his or her attitudes and rehearses and practices them, when the attitudes are relevant to the behavior, and when the person has a vested interest in the issue. Slide17
Can Behavior Predict Attitudes?
Research has shown that changes in behavior sometimes precede changes in attitudes.Slide18
Attitude and Behavior
Do attitudes tell us about someone’s behavior
?
Cognitive Dissonance Theory
Leon
Festinger
People want to have consistent attitudes and behaviors….when they are not they experience dissonance (unpleasant tension).Usually they will change their attitude
to match behavior (relieves tension).
You have a belief that cheating on tests is bad.
But you cheat on a test!!!
The teacher was really bad so in that class it is OK.Slide19
Cognitive Dissonance Theory
Cognitive dissonance
occurs when an individual’s psychological discomfort is caused by two inconsistent thoughts. What an individual does and what they say they believe are inconsistent. The individual can either change their attitude or change their actions.
They will try to justify their actions or change their attitude before changing their behavior.Effort justification is explained in the following way: goals that require a lot of effort are the ones that are valued the most. If a great deal of effort is put forth, yet the goal is still not reached, then cognitive dissonance occurs.ü The role of self-esteem is very strong in cognitive dissonance. There is a discrepancy between cognition about a particular behavior and the person’s self-image. Slide20
Self-Perception Theory
The
self-perception theory
stresses that individuals make inferences about their attitudes by perceiving their behavior.
Behaviors can cause attitudes.Slide21
Persuasion
Persuasion
occurs
when individuals try to change another person’s attitudes.
a. The Communicator (Source)Whether or not someone is believable depends on their expertise or credibility. b. The MediumThe medium refers to how the message is presented; meaning what type of technology is used.Slide22
The Target
Age and attitude strengths
are two characteristics of the audience that can determine whether or not a message will be effective.
Younger
people are more likely to change their attitudes than older ones.
The elaboration likelihood model explains the relationship between the rational and emotional aspects of appeals. It describes two ways to persuade: one is a central route, which engages someone thoughtfully and the other is a peripheral route, which involves non-message factors, such as the credibility and attractiveness.Slide23
The Message
(stet)Emotional appeals are very powerful. Negative appeals play at the audience’s emotions. The less informed an audience, the more likely they will respond to an emotional appeal.Slide24
Compliance/Persuasion Strategies
Foot-in-the-door phenomenon
Door-in-the-face phenomenonSlide25
Successful Persuasion
An important aspect is the order in which arguments are presented. The
foot-in-the-door
technique states that the strongest point or demand should be made in the beginning, or makes a small request at the beginning to get them to listen and comply and then asks for something more at the end. Another technique is the door-in-the-face, in which the communicator makes the important point up front (which the listeners will probably reject)and then makes a weaker point at the end.Cognitive Dissonance is also an important tool in successful persuasion.Slide26
Resisting Persuasion
Inoculation
,
giving people weaker arguments, allows people to resist persuasive techniques.
Prior
warning about persuasive appeals is also helpful in resisting them.Slide27