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E way bill portal Invalid login credential issue E way bill portal Invalid login credential issue

E way bill portal Invalid login credential issue - PowerPoint Presentation

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Uploaded On 2021-12-09

E way bill portal Invalid login credential issue - PPT Presentation

Maharashtra GST Dept e way bill Helpdesk Some users are getting error while login at wwwewaybillgstgovin Maharashtra GST Dept e way bill Helpdesk Ewaybillgstgovin says Invalid Login Credentials If you are facing login problem repeatedly ID: 904752

dept bill maharashtra helpdesk bill dept helpdesk maharashtra gst browser login time ctrl shift delete clear ensure password selected

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Presentation Transcript

Slide1

E way bill portal

Invalid login credential issue

Maharashtra GST Dept : e way bill Helpdesk

Slide2

Some users are getting error while login at www.ewaybillgst.gov.in

Maharashtra GST Dept : e way bill Helpdesk

Slide3

Ewaybillgst.gov.in says

Invalid Login Credentials. If you are facing login problem repeatedly.Please clear the cache in the browser and continue.

OK

Maharashtra GST Dept : e way bill Helpdesk

Slide4

If you facing problem while loading login page or while login please clear your browser cookies.

NIC (National Informatics Centre) recommended following solution for “ invalid login credential

” error.

Maharashtra GST Dept : e way bill Helpdesk

Slide5

Recommended browsers

Browser

version

Google Chrome

45 and above

Mozilla Firefox

43.5 and above

Internet Explorer

11 and above

Maharashtra GST Dept : e way bill Helpdesk

Slide6

How to clear browser history / cookies

Browser

Keyboard

shortcutGoogle Chrome

Ctrl+shift+delete

Mozilla Firefox

Ctrl+shift+delete

Internet Explorer

Ctrl+shift+delete

Maharashtra GST Dept : e way bill Helpdesk

Slide7

Ctrl + Shift + Delete

Maharashtra GST Dept : e way bill Helpdesk

Slide8

Ensure, time range selected is all time

Maharashtra GST Dept : e way bill Helpdesk

Slide9

Ensure, time range selected is all time

Maharashtra GST Dept : e way bill Helpdesk

Slide10

Ensure, password /sign in data

is selected

Maharashtra GST Dept : e way bill Helpdesk

Slide11

Disadvantage:

Clearing cookies/ browser history will erase useful information, auto saved data /passwords, which may be needed for every time for login at other sites e.g. gmail

, facebook

.Trick : Use different browser for

www.ewaybillgst.gov.in i.e

other than your regular web browser for

gmail

,

facebook

.

Maharashtra GST Dept : e way bill Helpdesk

Slide12

Reset password

If still problem is not resolved, Reset password using

“ forgot password” link.

Maharashtra GST Dept : e way bill Helpdesk

Slide13

Maharashtra GST Dept : e way bill Helpdesk