IPDS Integrated Power Development Scheme CENTER GOVT SCHEME PSPCL already Implemented Restructured Accelerated Power Development and Reforms Programmed RAPDRP which covers towns ID: 1022309
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1. SAP UNDER IPDS SCHEME1
2. IPDS Integrated Power Development Scheme CENTER GOVT. SCHEME PSPCL already Implemented Restructured Accelerated Power Development and Reforms Programmed (R-APDRP) which covers towns and cities with population of more than 30,000. Similarly IPDS is being implemented under center Government scheme ,in which urban areas are covered in where population is more than 5000 This scheme is useful to reduce AT&C (Technical & Commercial Losses) Losses. Setting a time frame for introduction of measures for better accountability at all levels in project area.2
3. MODULES UNDER SAPSAP- Systems Applications and ProductsISU- Industry Solutions – UtilitiesFICA- Financial Accounting and cost accountingCS/CRM – Customer relationship managementBILLING- Bill Creation And ReversalDM- Device ManagementGIS- Geographical Information systemMDAS – Meter Data Acquisition SystemBI- REPORTS – Business Intelligence reports 3
4. Consumer data receive from DOEACC and migration done by IT in SAP server. Work flow of Billing data in SAP ISUData availability in SAP Server at Data CenterMeter reader upload billing data in SAP server using E PAYMENT SERVER.PNGLedger group wise Consumer data sent to sub-division for billing. 4Meter reader download the consumer data through SBM software on local desktop . Meter reader insert downloaded data in SBM using SBM cable Meter reader bill the consumer through SBM and upload the billing data on local desktop through UPLOAD.LINK
5. Based on NIN no. (21 digits), tagging of consumers done in GIS. Requests of consumers like New connection, Name change, MCO etc., handled by CC/UDC in CS/CRM module.Work flow after tagging in SAP ISUData availability in SAP Server at Data CenterMeter change request will be done by JE in SAP using goods receive / goods issue processCashier receive Security related payments in SAP and further reconciliation will be done by RA.Reports like New Connection Detail, Assessment Report etc. can be generated by SDO/JE/RA in BI Module.5Field survey will be done by IT dept. For tagging of consumers
6. Terminology and Roles SAP TerminologyDescriptionRoles / RoleBusiness PartnerBP relates to relation between Consumer and PSPCL. It cover Person or Organisation Name, Address, Mobile No, Identifications and communication Details.CC/UDCContract Account Contract Account is Unique account number which will be assigned to particular consumer . It cover all Security payments, Bill payments, MCO payments And Other Charges.RA/CC/UDCPremise Premise is a consumer location where Meter is installed like building, Flat, Shop, Factory etc.JEInstallationInstallation stores the billing properties for one or more device at a premise.JEDevice Device relates to meter installed at consumer site which define detail of meter like single phase meter , three phase meter, CT PT, Bi Directional Meter , Solar Meter And Other Meters. JE6
7. Other Terminology used in SAPTerminology Description MRUMeter Reading Unit basically relates to ledger e.g P12SW42RSG/Authorization groupRegional Structure group denotes sub-division code e.g 4212Facts/OperandFacts cover sanctioned load, sanctioned CD and other category flag details of consumerFlag/FactorFlag denote various concession flags given to consumer like BE/BPL/OBCST etc. Further factor is a sub-part of flag like EMP06 factor under BE concession flag.Legacy Account No.Old unique ledger account no. of consumer i.e. P12SW421002P
8. Creation of ordersNew ConnectionChange Of NameLoad Change Meter Change Reconnection OrderMISCELLANEOUS ORDER RA ROLES:- CC ROLES:- Check New Connection file Payments All Bill Process Creation and ReversalCheck Defaulting List and Other Reports JE ROLES:- Complete All New connection , MCO , Change of Name , Load change ProcessCheck all kind of reports and Service order and do verify the pendency CASHIER ROLES :-To collect all kind of payments at cash counters.SDO ROLES:- 8
9. Double click SAP LOGON IconHOW TO LOGIN IN SAP/CRM9
10. DOUBLE CLICK ON THIS ICON TO LOGIN IN CRMDOUBLE CLICK ON THIS ICON TO LOGIN IN SAP-ISUNOTE:- To Create / Complete any type of request / order , CRM will be used by CC/UDC/RA/JE/SDO. On other hand to receive any payment ,activity will be done in SAP ISU by cashier. Also good receive & good issue of Meter CT PT will be done in SAP ISU by JE.10
11. LOGIN SCREEN in CRM Enter the User ID and password And Press Log On.11
12. Enter T code to work in CRMWUI_SSO:- WINDOW USER ID _ SINGLE SIGN ON Enter T code to work in SAP-ISUCICO :- CUSTOMER INTRACTION CENTER 12
13. CRM MAIN SCREEN 13CC Role HOME PAGE SCREEN IN CRM
14. NEW CONNECTION IN CRMOpen CRM screen and click on Create Person to create the BP (Account ID). CC RoleCLICK HERE14
15. Enter all the mandatory details marked with red color. CC Role 15
16. Click on ‘Save Person’ button.Save hereCC Role 16
17. Business Partner will be created. Now click on Incident/Service Request.CC Role 17
18. CRM SERVICE ORDER LIST C C Role 18
19. Enter all the mandatory details as shown below. Click on Save button.Save C C Role 19
20. Business Partner and Business Agreement will be identified. Click on Generate Demand Note.CC Role 20
21. Follow the following steps for Demand Note generation. Select the order No. and Click on Continue Button.CC Role 21
22. As Per Documents submitted by consumer Tick the required boxes and Click on Save button.SaveCC Role 22
23. Processing Fees will be posted . Click on Ok buttonCC Role 23
24. Click on Yes button to post the Service Connection Charges.CC Role 24
25. Service Connection Charges will be posted successfully. Click on OK button.CC Role 25
26. Press Yes or No for variable cost. In this case we are clicking on No buttonC C Role 26
27. Click on Print Preview for Demand Note GenerationCC Role 27
28. Demand Note is generated displaying the details of the consumer. CC Role CC Gave Demand notice To Consumer for Deposit Security payment At cashier28
29. LOGIN TO SAP- ISU TO COLLECT PAYMENT AT CASH COUNTER BY CASHIER Enter the User ID and password And Press Log On.29
30. Payments deposited in SAP Using T code FPCJ form CASHIER ID TO DEPOSITE SECURITY.C ASHIER Role TO DEPOSITE PAYMENT 30
31. CASHIER Role 31
32. NOW PAYMENT DONE THEN FILE SEND TO JEE TO INSTALL METER AT COMSUMER SITE/ PREMISES 32
33. RA Role RA will login in CRM ,below pending list will be shown to verify payments made against each Contract account. Further RA will send orders to SDO33
34. SDO Role SDO will login in CRM ,below pending list will be shown. Further SDO will assign orders to Concerned JE for further process . 34
35. JE Activity for TMD (Technical master data) Creation : Login with user Id and Password In CRM 35
36. Click on Technical Data.JE Role Click hereClick here36
37. Click on Save button.Click hereJE Role 37
38. Device Installation Order has been created. Click on OK button.JE Role 38
39. Click on Complete Processes > Complete Dev Install Order.Click hereJE Role 39
40. Select the Order No. and press Continue.Click hereJE Role 40
41. Click on Save button.JE Role Superior function location is feeder code tag by LT and HT poles 41
42. MIGO :- Movement in Goods out To Issue meter from ME Lab, use T-code MB21 by JE42
43. Enter the device number and Installation Date. Click on ‘Step forward’Click hereJE Role 43
44. Below is NIN number mark on each pole which need to be fill in meter installation process by JE. Initially NIN tagging on poles will be done by IT Deptt JE Role44
45. Enter NIN No. and Cable Size in Next step for Service Cable Creation. In this same step Building Id will get updated on PremiseJE Role 45
46. Click on Save button. Click hereJE Role 46
47. Click on ‘Complete Technically’ button to change device installation order.CLICK HEREJE Role 47
48. Device Installation order is technically completed.CLICK HEREJE Role 48
49. New Connection Order Is technically completed. Click on OK button.CLICK HEREJE Role 49
50. SAP screen after New Connection Creation50
51. Customer History (See all bills and orders)51
52. After NEW Connection order completion, CA automatically goes In MRO for Scheduled Billing Through SBM.52
53. RA WorkIn case of wrong bill generation , RA can create consumer bill in sub division based on next screen.53
54. RA Role To Create invoice click on ISU Billing Tab 54
55. Log-in for GIS PortalGo to the internet explorer & type address http://vsapprdep1scs.pspcl.in:56300/irj/portalEnter the username & password to login into the system. New user can contact 96461-19129 at data center to create user id.55
56. After entering into portal ,Click on the GIS system tab to enter into the GIS system.56
57. Digitized Satellite imagery57
58. In case any changes is required in current Network lines, New pole/ line can be drawn in GIS process by JE JE Role58
59. Double click Internet explorer iconLogin For BI Reports59
60. http://wss.pspcl.in:56300/irj/portalEnter login id and password 60
61. 61
62. BILLING REPORT IN BI62
63. Output of Report63
64. To Download SAP/CRM ManualsOPEN PSPCL.IN Site > Then Click on IT User Manuals to check SAP ISU AND CRM Manuals64
65. 65
66. LIST OF ORDERS66
67. Questions67
68. THANK YOU68