Host Jonathan R Rivera USAWL1SP PTA GlobalCPTESMMPI1 TRX Schwinn Cycling Stairmaster HIIT Instructor FirstGeneration Student of Puerto Rican descent Fitness Coordinator Wellness Committees ID: 1003339
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1. Leading and Learning Podcast
2. HostJonathan R. Rivera, USAW-L1SP, PTA Global-CPT/ESM/MPI-1, TRX, Schwinn Cycling, Stairmaster HIIT InstructorFirst-Generation Student of Puerto Rican descentFitness CoordinatorWellness Committees
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4. Everybody Deserves a GREAT Manager: The 6 Critical Practices for Leading a TeamToday’s Episode
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6. 6 Critical Practices for Leading a TeamDevelop a Leader’s MindsetHold Regular 1-on-1’sSet Up Your Team to Get ResultsCreate a Culture of FeedbackLead your Team through ChangeManage your Time and Energy
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8. Develop a Leader’s MindsetCommon (Fixed) Mindset: “I achieve results on my own”Effective (Growth) Mindset: “I achieve results with and through others”
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10. Develop a Leader’s MindsetDO: PracticesSEE: MindsetsGET: Results
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12. Hold Regular 1-on-1’sCommon Mindset: “I hold 1-on-1’s to monitor people’s progress”Effective Mindset: “I hold regular 1-on-1’s to help people get – and stay – engaged.”
13. Levels of EngagementCreative ExcitementHeartfelt CommitmentWilling CooperationIndifferent ComplianceResentful ObedienceRebel or QuitChoices
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15. Tips for Holding 1-on-1’sHold 1-on-1’s at regular intervalsNever cancel unless absolutely necessaryPlan at least 30 minutes for each meetingCoach (ask and listen) to draw out issuesHelp team members find solutions rather than solve problems for themRemember: It’s their meeting not yours – so they develop the agenda and lead the conversation“Guide by the side, not a sage on the stage” – Paul Taylor
16. Coaching QuestionsWhat’s going well?What concerns you the most?What’s your biggest challenge?What’s your greatest opportunity?What aren’t we doing that we should be doing?What are you learning?What development goals do you want to set?How can I support you?
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18. Set Up Your Team to Get ResultsCommon Mindset: “I tell team members what to do and how to do it.”Effective Mindset: “I help team members get clear about the ‘why’ behind the ‘what’ and support them in the ‘how’.”
19. Tips for Getting ResultsAlign your priorities with the priorities of your manager and organization to ensure your and your team’s relevance.Limit team goals to the few most important.Use a scoreboard to track progress.Hold weekly accountability meetings.Delegate effectively.Pro Tip: Recognize your team’s individual strengths
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21. Tips for Getting ResultsAlign your priorities with the priorities of your manager and organization to ensure your and your team’s relevance.Limit team goals to the few most important.Use a scoreboard to track progress.Hold weekly accountability meetings.Delegate effectively.Celebrate wins.
22. Know The Answers to these QuestionsWhat are your manager’s top three priorities?What are your team’s top three priorities?Does your team know the purpose of their work and how it contributes to the top priorities?Do they feel supported by you in achieving results?How would your team answer the questions above?
23. Tips for Effective DelegationWHYClarify why the work is important (aka the “Purpose”)WHATUse the format “From X to Y by When” to show what success looks like.HOWExplain which resources are required, which standards are to be followed, and how success will be measured.TRACKUse a simple, easily visible scoreboard to show progress.
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26. Create a Culture of FeedbackCommon Mindset: “I give feedback so I can fix people’s problems.”Effective Mindset: “I give and seek feedback to elevate the entire team.”
27. Tips for Giving FeedbackKnow how people want to receive feedback (in private or public, via email, etc.).Clarify why you’re giving feedback. Pro Tip: Say “It is with my intent that…”Share specific behaviors you’ve observed.Describe the impact of that behavior.Ask for and offer suggestion about how to repeat positive behaviors (reinforcing) or adopt new/different ones (redirecting).
28. Tips for Seeking FeedbackShare why you want feedback.Ask for specific feedback.Listen to understand; don’t justify or defend.Pro Tip: Listening is a skill.Pro Tip: Set ego/emotions aside and remain objective.Acknowledge the feedback and thank the giver.Determine which feedback to act on.Follow through.
29. Lead your Team through ChangeCommon Mindset: “I control and contain change for my team.”Effective Mindset: “I champion change with my team.”
30. Lead your Team through ChangeZone 1: Zone of Status Quo“Business as usual”Zone 2: Zone of Disruption“Why do we need to change?”NOTE: Plan to expect some members of your team leavingZone 3: Zone of Adoption“I see the light at the end of the tunnel.”Zone 4: Zone of Better Performance“I didn’t believe it was possible”Key to Success: Effective and timely communication
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32. Diagnose and Manage ChangeWhat changes is your team going through now?Which zone are you in related to that change?Which zone is your team in?What actions will help you accelerate movement through the zones (i.e., explain impact, get team input on obstacles, address resistance in 1-on-1s, celebrate wins, etc.)?
33. Tips for Communicating ChangeAddress messaging with your boss/supervisor before announcing the change.Explain why it’s happening and how it affects the team.Don’t badmouth those responsible for it.Recruit “change champions” from your team.Listen when people vent, but don’t join in.Quell rumors and cynicism.Track progress and celebrate early wins.
34. Manage your Time and EnergyCommon Mindset: “I am too busy to take time for myself.”Effective Mindset: “I must manage my time and energy to be an effective leader.”
35. Think About ThisIs it really a matter of “not enough time…”OrIs it truly a matter of priority
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37. 5 Energy DriversSLEEP“I get the same amount of quality sleep each night.”RELAX“My lifestyle and coping strategies help me manage stress.”CONNECT“I regularly nurture important relationships at work and home.”MOVE“I move during my workday and exercise regularly.”EAT“I make nutritious food choices that sustain my energy throughout the day.”
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39. Assess and Increase Your EnergyConsider each energy driver.Which driver needs your attention right now?What one thing would significantly and positively affect your energy in that driver?How would improving that driver affect you, your team, and your results?What one thing can you do to make it easier for your team to manage their energy?
40. Tips to Manage TimeDefine the leader you want to be and that your team needs.Identify your most important priorities.Schedule your priorities through weekly planning.Protect your priorities through daily planning – but be flexible when urgencies arise.
41. Special Guest: WSUSA
42. Questions for the Squad1. Which mindsets and behaviors will you adopt to become the manager your team deserves?2. What actions or behaviors would you move you and your team members up the Levels of Engagement scale?3. Which trap have you fallen into in the past?Delegating the wrong thingsFailing to share why the assignment is importantFailing to define what success will look likeMicromanaging – giving too much directionAbdicating – giving too little directionWhat actions will you take to improve to achieve better results?
43. Questions for the Squad4a. Which team member’s behavior is exemplary? Needs improving? What impact does it have on their effectiveness, the team, or the project?4b. Which specific leadership area could you use feedback on now?5. Think of a time you experienced change in the workplace.How will you apply what you learned to a change you or your team in experiencing now?6a. Which driver needs your attention right now?6b. What one thing, if done consistently, would have the greatest positive impact on your time management?How can you help your team be better time managers?
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45. FranklinCovey On Leadership Episode RecommendationsEpisode #1Episodes #3-5Episode #8Episode #10Episode #112Episode #116Episodes #120-123, 125Episodes #132, 134, 136
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47. HostJonathan R. Rivera, USAW-L1SP, PTA Global-CPT/ESM/MPI-1, TRX, Schwinn Cycling, Stairmaster HIIT InstructorEmail: jonathanrivera@weber.edu