Erin Haw amp Kara McCallum disAbility Law Center of Virginia dLCV Presentation Outline Where have we been Where are we going Disability Rights Advocacy Strategies Participant Experiences ID: 524814
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Slide1
Advocating for Crisis Services
Erin Haw & Kara McCallum
disAbility Law Center of Virginia (dLCV)Slide2
Presentation Outline
Where have we been?
Where are we going?
Disability Rights
Advocacy Strategies
Participant ExperiencesSlide3
1. Where have we been?Slide4
DEVELOPMENTAL
DISABILITY
SERVICES
?
MENTAL
HEALTH
SERVICESSlide5Slide6
2011 DOJ Findings LetterSlide7
2012 Settlement AgreementSlide8
2. Where are we going?Slide9
Current Crisis Services SystemSlide10
Future Crisis Services System?Slide11
3. Disability RightsSlide12
Rights: FederalSlide13
Rights: StateSlide14
Rights & Standards: Local
and
ProgrammaticSlide15
4. Advocacy StrategiesSlide16
Power Poses
http://www.jbchicago.com/fake-it-til-you-make-it-the-secrets-behind-power-posing/Slide17
Strategies: Your Advocacy
Be clear about what you want
Fight the urge to tell your entire story
Prioritize your concerns and address one at a time
Use
written communication when possible
Request responses in
writing
Direct your communication to the entity that holds responsibility to “fix” your problem
If you don’t get a response “bump it up!”Slide18
Get to know the system and key players
Attend public meetings and use the public comment period:Settlement Agreement Stakeholder Local Human Rights Committee
State Human Rights Committee
REACH Advisory Council
Legislative committee
Contact
state
and local law makers
Strategies: Your AdvocacySlide19
Available Contacts
Russell Payne, C
onstituent
and
Stakeholder Relations, Behavioral Health Services, 804-786-1395,
russell.payne@dbhds.virginia.gov
Heather Norton,
Community
Support
Services, Developmental Services, 804-786-5850 heather.norton@dbhds.virginia.gov
Community Resource
Consultants
Regional
Support
Teams
Critical
and Complex Consultation TeamSlide20
Strategies: dLCV’s Advocacy
dLCV filed an
amicus brief
Public reports
Collaboration with advocacy partners
Educating stakeholders and legislators
Formal
complaint mechanisms
Written
requests
/
negotiation Slide21
dLCV Crisis Services PortalSlide22
dLCV Crisis Services Portal
www.dlcv.org/crisis
Complaints processes available for:
REACH
Office of Human Rights
Office of Licensing
Virginia Department of Health
Virginia Department of
Health Professions
Medicaid Fraud UnitVirginia Department of Social ServicesOffice of the State Inspector GeneralSlide23
5. Participant ExperiencesSlide24
Have you or someone you support recently been in crisis?
Who responded to the crisis?Who was there to help?
What did you or the person you support get from the people who responded?
What did you or the person you support need?
What would you change about the experience?Slide25
Contact Information
disAbility Law Center of Virginia
1512 Willow Lawn Drive, Suite 100
Richmond, VA 23230
1-800-552-3962 (phone)
1-804-662-7057 (fax)
info@dLCV.org
www.dlcv.org