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7/23/2015 1 OVERSIGHT COMMITTEE 7/23/2015 1 OVERSIGHT COMMITTEE

7/23/2015 1 OVERSIGHT COMMITTEE - PowerPoint Presentation

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7/23/2015 1 OVERSIGHT COMMITTEE - PPT Presentation

July 23 2015 Agenda Introduction Approval of last meeting minutes Internet PointofPresence Status Update SIP Cost Analysis Analog Gateways on Capital Mall Disaster Recovery DR Plan TEM RFP ID: 1041775

oversight sip call 2015aznet sip oversight 2015aznet call paths deployment carrier center plan data core disaster 4000 session cost

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1. 7/23/20151OVERSIGHT COMMITTEEJuly 23, 2015

2. AgendaIntroductionApproval of last meeting minutesInternet Point-of-Presence- Status UpdateSIP Cost AnalysisAnalog Gateways on Capital Mall Disaster Recovery (DR) PlanTEM RFP Status on RefreshOpen Items7/23/2015AZNet II Oversight Committee2

3. Internet Point of PresenceThe orders are placed to increase all 3 carrier POP to 2 Gig EachDDOS services are added to each circuit and paid for by ADOA ASET for the next 12 months.Circuits acceptance is pending new routers from Cisco Tentative turn up date first week of AugustNext year the cost of DDOS may be added to Shared Infra- Based on ADOA ASET fund availability7/20/2015AZNet II Oversight Committee3

4. SIP Deployment SIP Plan- Discussed in October 2014Statewide gateway deployment completion needed before development of SIP plan- 80 % CompletedThe SIP design discussions have come to a point where the potential financial feasibility are not prudent yet.- For Discussion Today  A VoIP refresh percentage of 50% to 60% is estimated for some migrations to SIP on the PSTN- Goal ReachedAlso the density of the SL100 is too high for SIP migration. - Goal Reached 7/20/2015AZNet II Oversight Committee4

5. SIP Deployment Notes to ConsiderContract- Section 3.8.4 Integration with PSTN. The system should also be capable of interfacing with SIP trunking.- The system is currently capable for SIP PSTN deployment. Completed Contract- 3.8.8. SIP and Presence. The State requires a transition to standards-based Session Initiation Protocol (SIP) phones as the existing telephone infrastructure is replaced.- Core completed ; VOIP in deploymentWe utilize SIP internal to our voice Network- Through the voice gateway and call serversThe financial analysis being presented today is only for SIP deployment at carrier level (within Carrier Central Offices)7/20/2015AZNet II Oversight Committee5

6. 7/20/2015AZNet II Oversight Committee6SIP Deployment Notes to ConsiderRequirements for carrier SIP DeploymentConcurrent Call Paths/Sessions - equal now and greater than in the future to the PRI trunks servicing the Core and Remote locationsTransport CostsBandwidth - 200 Mbps per 2000 Paths/SessionsMaintaining number of PRI’s regardless of SIP deployment- Some at the core and others for remote locations.Proposed plan is for Carrier SIP deployment at 2 State Data Center: 1 Phoenix, 1 TucsonStart with 2000 call paths/session per Data Center, total of 4000 call paths/ sessionGrow to 4000 call paths/session per Data Center, total of 8000 call paths/sessionNot included in financial analysisTariff and Taxes

7. 7/23/2015AZNet II Oversight Committee7SIP Cost AnalysisCurrent PRIsShared 82: Utilized for all calls including non- high volume call centers Dedicated 50: High volume call center, paid for by agencies utilizing the service (ADOT, AHCCCS, DES)Deployment of Carrier Level SIP will Reduces PRIsCore Data Center PRIs may be reduced up to 90%Remote Location PRIs may be reduced up to 40%Financial Impact Summary:Starting with 2000 call paths/session per Data Center, total of 4000 call paths/ sessionAdditional carrier charge, range of $344K to $469 annually Depending on the carrierGrow to 4000 call paths/session per Data Center, total of 8000 call paths/sessionAdditional carrier charge, range range of $944K to $1.2M annually Depending on the carrier

8. 7/23/2015AZNet II Oversight Committee8SIP Cost Analysis – Detail 2000 CCPs per Location – 1 PHX, 1 TUC

9. 7/23/2015AZNet II Oversight Committee9SIP Cost Analysis – Detail 4000 CCPs per Location – 1 PHX, 1 TUC

10. 7/23/2015AZNet II Oversight Committee10Analog Gateways on Capital Mall Deployment is required to move the analog services, I.e elevator, emergency phones, fire and security lines off of SL100Approximately 1200+ analog lines to be moved off of SL100 Installation Locations:800 W Washington- Industrial Commission building1510 W. Adams- ADOA Data Center1700 W. Washington- Governor’s Tower206 S. 17th Ave- ADOT Data Center1801 W. Jefferson- ADOT/ Motor Vehicle Building150 S 18th Ave- Health Services Building

11. 7/23/2015AZNet II Oversight Committee11Analog Gateways on Capital Mall Status:Site Survey completedCable Management/Ladder Rack requirement confirmed and pending orders for facilities that are lacking(require)Additional in-house cable is required, most facilities- out for bidUPS requirement are confirmed, most facilities- out for bidEstimated project completion December 2016

12. 7/23/2015AZNet II Oversight Committee12Disaster Recovery Plan SchedulePlan IndexCONTINGENCY PLAN / Plan of action and support information to enable service continuity during a disasterTESTING PLAN / Itemized list of tests performed and expected resultsINVENTORY LIST CIRCUIT INFORMATIONTRAINING ROSTER / Engineer training in relevant disaster recovery areas.Escalation ListsContact InformationVendor SupportTesting Schedule - Current and proposedSpare Equipment on handCircuit ID inventoryTSP eligible circuitsAll documents can be found at: https://mycenturylinkonline.net/AZNetII/Disaster%20Recovery/Forms/AllItems.aspxPLAN INDEX

13. 7/23/2015AZNet II Oversight Committee13Disaster Recovery Core Network Fiber FailoverPlanned Tests: Internet/Carrier Firewall/IPS SECURITYVoice Core EquipmentCall Center Failover DATAVOICE Circuit Redundancy VPN

14. 7/23/2015AZNet II Oversight Committee14Method / DR TestsPerformed by AZNet II engineers Bi-annualScheduled through CAB Outlined in the Test Plan Disaster RecoveryAll DR information including full Plan Test Descriptions and methodology are located on the AZNet II SharePoint Page:https://mycenturylinkonline.net/AZNetII/Disaster%20Recovery/Forms/AllItems.aspx

15. 7/23/2015AZNet II Oversight Committee15Testing Schedule SECURITYDATAVOICEData Center: 8/9 12am-6amCore: 8/16 12am-6amInternet: 8/2 2am-6amVPN: 8/2 2am-6amVoice Core: 10/17 8am-5pmUCCE: 10/24 8am-5pm

16. 7/23/2015AZNet II Oversight Committee16TEM ContractCurrent Contract Extended to September 21, 2016Price Increase of $3,500 per monthRFP ProcessRFP Release Early SeptemberAward Anticipated in MarchInterested Agencies contact charlotte.righetti@azdoa.gov

17. 7/23/2015AZNet II Oversight Committee17Open Items