Faculty Of Economics amp Administrative Sciences MAN 101 Introduction To Business Week 7 Operations Management Tu ğberk KAYA t ugberk kayaneuedutr ID: 804994
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Slide1
Near East University Faculty Of Economics & Administrative Sciences MAN - 101 Introduction To Business Week 7 – Operations Management Tuğberk KAYA
t
ugberk.kaya@neu.edu.tr
Slide2Operations Management in Business (Chapter 7)
Slide3Operations managementOperations management (OM) is defined as the design, operation, and improvement of the systems that create and deliver the firm’s primary products and services“The term operations (or production) refers to all the activities involved in making products-goods & services- for customers” (Ebert and Griffin, 2015 p.232)
Slide4OM in the Organization ChartOperations
Plant Manager
OperationsManagerDirectorManufacturing, Production control, Quality assurance, Engineering, Purchasing, Maintenance, etcFinance
Marketing
Slide5Process, Layout and Location Strategies
Slide6Supply Chain
Slide7Creating Value through Operations
Slide8Inventory & Project Management
Slide9Adding Value through Supply Chains
Slide10Operations Management Decision TypesStrategic (long-term)Tactical (intermediate-term)Operational planning and control (short-term)
Slide11ReferencesEbert, R. J. and Griffin, R. W. (2015) Business Essentials. 10th Edn. Harlow: Pearson Education LimitedKadri Mirze (2002) Introduction to Business. Istanbul: Literatür Publishing. Hill, A. and Hill, T. (2012) Operations Management
. 3rd edn. New York: Palgrave Macmillan
Slides of Stephen Sawyers had been kindly used.
Slide12Any Questions?tugberk.kaya@neu.edu.tr