Data Driven Decision Making 3 D M Date August 3 2017 Hosted By Edison Electric Institute Improving Resiliency wBetter Data Safety Message 812017 Data Driven Decision Making Workshop 3DM 832017 ID: 816431
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Data Driven Decision Making Workshop
Data Driven Decision Making
3
D
M
Date: August 3, 2017
Hosted By: Edison Electric Institute
Improving Resiliency w/Better Data
Slide2Safety Message
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Slide3Opening Remarks
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Steve WhiteCo-ChairFEMA Logistics
Gail Royster
Edison Electric Institute (EEI)
Slide4Agenda
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Time
Description9:30am
Registration
10:00am
Opening Remarks & Welcome
10:15am
Session 1 – Discussion/Updates on Working Group Initiatives
11:15am
Session #2 –
Discussion on Public & Private Sector Operational Issues
12:15pm
Working Lunch & Networking
12:45pm
Session #3 –
Discussion on Operational Issues (cont.)
2:15pm
Wrap Up / Next Steps
2:30pm
Conclusion
Slide53DM Initiative Objectives
Establish Work GroupLeverage SISE Trust Framework & Philosophy
Simple, Operational Benefit, ResultsDevelop Operational Use CasesIdentify & Integrate Data SetsShort, Mid and Long-Term Data SetsLeverage Technology PartnersTest, Validate and Operationalize
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Slide6Movement on Work Products
Gain common agreement on the following drafts:
Overall SISE Use Case ApproachApprove Use Case Methodology & TemplateStrategy DocORL Model
Initial Data SetsPlan Virtual ExerciseProductsStrategy DocumentORL ModelUse Case Template & MethodologyWorking Group Directory & Communication WebsiteInitial Data Sets and Focus AreasInitial Data Set URLs LibraryExercise (Catex 2017)Other Ideas?
Next MeetingsMonthly Conference Call / Webinar3DM Workshop, January 2018 Location TBDOther Meetings?8/1/2017
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Slide7A new environment for sharing sensitive information that enables data-driven decision making amongst public and private stakeholders to effectively manage disruptions.
Vision (FINAL DRAFT)
Slide8To provide an environment that leverages vetted, trusted professional relationships and invested organizations to distribute synchronized situational awareness for response, recovery, for the whole of community stakeholders
Mission (FINAL DRAFT)
Slide9Identify key “sector and cross sector operational issues” in disaster** preparedness, response & recovery in the critical infrastructure sectors (energy, telecom, transportation, food, water, health, retail, finance , IT, manufacturing, etc..)
Focus on both single sector and cross sector issues
Quick wins…builds momentum…attracts interest/participationLeverage short-, mid-, long term modelLeverage the BEMOC frameworks to validate these issuesDevelop new sector Use Cases that align people and data for 30 second decision making to any type of disaster or disruption
Focus on both singleIdentify existing government and private sector data sets, information, solutions that can be utilized within Use CasesCreate process to vette/validate data sets from data providers (e.g. ORL model)Develop or link to 3rd party solutions Short, mid, long term solutions to each issues
(apps, guides, websites, services, products, etc….) that support the identifies and approved Use CasesLeverage the SISE (Sensitive Information Sharing Environment) to provide the information sharing security needed by the private sector
9Objectives (FINAL DRAFT)
Slide10SISE/ 3DM At-A-Glance
Mission
“
Provide safe environment to distribute synchronized situational awareness
Vision
“New environment for Data Driven Decision Making”
Electric, Telecom, Food, Fuel, Finance, Transportation & Supply Chain Sectors
And State / Local Government
Solve Real World Sector Operational Issues
Enable Data Driven Decision making
Focus on Whole of Community Benefits
Sync Situational Awareness for Response & Recovery
Identify Government & Private Solutions
Develop Sector Focused “Use Cases”
Aggregate & Link to 3
rd
Party Solutions
Joint Workshops & Webinars
Develop SISE Apps & 3
rd
Party Solutions
Leverage Federal Research and Investments
Planning & Exercise
Strategy
“Leverage trusted relationships & joint investments
What will we do to meet 3DM objectives?
What are the
objectives of 3DM?
Where and how can 3DM effectively achieve mission?
What Is 3DM?
3DM Objectives
Address Sector Operational
Issues
3DM Activities
Operational Results
Enhance public and private communications, coordination, and operational information sharing for security and disaster response through process and technology improvement
Identify Real World Operational Issues
Results – Use of FRWG Processes & Tools
Education / Training /Exercises
SISE Access Processes (ID Vetting)
Enhanced Situational Awareness
Improved Regional Common Operating Picture
Create Decision Support Apps
Results
Slide11Use Case / Data Set
Alignment MATRIX
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Slide12Session #1
Discussion on Working Group Initiatives
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To review, discuss, update and approve the content of this session
Slide13Discussion of
Public & Private Sector Operational Issues
Tony Hurley
Witt/O’Brien’s
(Former First Energy VP Operations
Private Sector Executive Perspective on SISE/3DM Products
Slide14Executive vs. Operational
Drivers
Operations
Drivers: Safety, save time, costs, infrastructureExecutiveDrivers: ROI, earnings per share, branding, public image, regulatory complianceBusiness Drivers:Recovery of costs (efficiencies and documentation)Shareholder valuePerception of recovery effort(Public and regulatory)
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Slide15Multi-State Fleet Response
Working Group Update
Mike Zappone
Eversource
Tony Hurley
Witt/
O’Briens
Slide16Discussion of
Public & Private Sector Operational Issues
Mike Zappone
Eversource
Reducing Delays with US/Canadian Border
Crossing Process
Slide17Options for Working Group Expansion & Sustainment
General Discussion
Slide18Growth Considerations
Strategy
Leverage others efforts/groups via subcommittees or initiatives, connects SISE WG with those groups and provider feedback
Stay focused on products that solve operational issues in the private sectorStakeholdersPrimary – private sector Secondary – public sector, research, otherGovernance StructureFor people – exec committee, sub-committeesFor information – SISE framework, private sector operated, ID vetting & validation, government data/solutionsProcesses & Procedures
InformationData providersData UsersSustainmentCultureOther
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Slide19Sub-Committees
Weather / Earth Science
TransportationDisaster DocsCyberID management & data privacy
LogisticsResourcesTechnology8/1/2017
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Slide20Session #2
Discussion of
Public & Private Sector Operational Issues
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SESSION OBJECTIVE: To review, discuss, update and approve the content of this session
Slide21Discussion of
Public & Private Sector Operational Issues
Steve White
FEMA Logistics
FEMA / Federal Perspective Update
Slide22WORKING
LUNCH
Until 12:45pm
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Slide23Session #3
Discussions on Operational Issues (cont.)
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SESSION OBJECTIVE: To review, discuss, update and approve the content of this session
Slide24Discussion of
Public & Private Sector Operational Issues
Chris Eisenbrey
Gail Royster
Randy Graham
EEI
Drones / UAVs Update on “RampUp” Tool Process w/Fleet MovementCyber Mutual Assistance
Slide25Discussion of
Public & Private Sector Operational Issues
Tom Moran
Maria
Vachino
DHS Science & Technology
Cyber Security Division
NEW DHS Cyber Initiatives
Slide26Discussion of
Public & Private Sector Operational Issues
Karen Mo
Kari Hicks
Dave Jones
Duke, NASA, ESIP
Application of ORL Models
Slide27Wrap Up / Next Steps
Actions
GovernanceFormalize sub-committeesOperational GuidesGet EULO Guide to Mike Z & Glen A.
Get Glen A. EULO info on their efforts and mergeCreate a SISE ID vetting guideProcessNeed to create processes to vette and align products, people and processes To have private sector prioritize data sets for govProducts1StopOps testCATEX automated micro-exercise process
EEI Drone Webinar to SISE WG by EEIDHS S&T Webinar w/SISE wgPartners UpdateFederalDHS S&T, DHS IP, FEMA, FEMA Logistics, DOE, DOT, NOAA, NASAStateState emergency management, transportation, fusion centers
Private SectorElectric, fuel, telecom, finance, food, water, retail, IT, transportation, supply chain8/1/2017Data Driven Decision Making Workshop - 3DM 8-3-2017
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Oct 2016
Jan 2017April 2017
July 2017
Define Stakeholders, Approach, Timelines,
Products,
Use Cases, Data Sets
Discuss Data Sets & Use Cases, Applications, Future Data Sets
3DM Initiative Timeline
3DM WG Workshops
Monthly Call / Webinars
Approve Use Case Methodology; Template; Strategy Doc, ORL Model, Initial Data Sets, Overall Approach
Approve Vison, Mission, Objectives & Discuss Growth Strategy
Washington, DC
Philadelphia, PA
New York City, NY
Washington, DC
Jan 2018
TDB
Bethesda, MD
ESIP Winter Mtg
Slide29Wrap Up / Next Steps
Actions
GovernanceFormalize sub-committeesOperational GuidesGet EULO Guide to Mike Z & Glen A.
Get Glen A. EULO info on their efforts and mergeCreate a SISE ID vetting guideProcessNeed to create processes to vette and align products, people and processes Products1StopOps testCATEX automated micro-exercise processPartners UpdateFederalDHS S&T, DHS IP, FEMA, FEMA Logistics, DOE, DOT, NOAA, NASA
StateState emergency management, transportation, fusion centersPrivate SectorElectric, fuel, telecom, finance, food, water, retail, IT, transportation, supply chain8/1/2017
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Slide30Conclusion
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Slide31Thank You
In Coordination With:
Edison Electric Institute (EEI)
Federation of Earth Science Information Partners (ESIP)
DHS NPPD, Office of Infrastructure Protection (DHS-IP)
NOAA/ National Weather ServiceMulti-State Fleet Response Working Group (FRWG)
East Coast Corridor Coalition (EC3)
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Slide33Wrap Up / Next Steps
Gain common agreement on the following:
Overall SISE Use Case ApproachApprove Use Case Methodology & TemplateStrategy DocORL Model
Initial Data SetsProductsStrategy DocumentORL ModelUse Case Template & MethodologyWorking Group Directory & Communication WebsiteInitial Data Sets and Focus AreasData Set URLs LibraryOther Ideas?Next Meetings
Monthly Conference Call / Webinar3DM Workshop, Jan 2018 Location TBDOther Meetings?8/1/2017
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Slide341StopOps Business Model
Option 1
Service ModelWG membership required (free or fees TBD)
Annual subscription fee for individualsIncludes access to 1StopOps PortalTiered fees/benefits (basic, intermediate, & advanced)Workshop registrations included w/Intermediate & Advanced levelsOption 2Workshop Model WG membership required (free or fees TBD)Annual subscription fee for individualsIncludes access to 2 workshops/year1StopOps provided to workshop attendees
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Slide351StopOps Options
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Option 1
Service ModelOption 2Workshop Model
FocusThe technologyThe peopleProducts
Access to the apps & solutionsNetworking w/people & Access to the apps & solutionsCosts
$1,200 to $6,000/yr
$2,500/yrBenefits
Tiered BenefitsAccess to apps/solutionsSome workshopsSingle tier benefits
Access to apps/solutionsAll workshops
HurdlesLtd TrustMax trust w/in person contact
Audience sizeLargerSmallerOther costs
Limited travel & time OoO (Out of Office)Travel & time OoOApproval ComplexityEasier ????Harder ????
Other
Other
Slide36SUMMARY
(no enterprise plans yet)
$1,200/yr.
$3,600/yr.
$6,000/yr.
$100/mo.
(Billed Monthly$300/mo.(Billed Annually)
$500/mo.(Billed Annually)
Professional
Dashboard Access
All FREE Apps
Member Services
FREE Updates & New FREE Apps
Premium
Dashboard Access
All FREE Apps
Member Services
FREE Updates & New FREE Apps
Operational Guides
Tier 1 Help Desk
Data Set Library
2 Premium Apps
FLEET Open/Closed
FLEET Move
CATEX Virtual Exercise
Advanced
Dashboard Access
All FREE Apps
Member Services
FREE Updates & New FREE Apps
Operational Guides
Tier 1 Help Desk
Data Set Library
2 Premium Apps
FLEET Move
FLEET Open/Closed
CATEX Virtual Exercise
Working Group Access
1SO Users Summit (FREE for 2 people)
Tier 2 Help Desk
Leadership Roundtable
Slide373DM Use Case “Strategy” Paper
Have a Strategy document
For educational and marketing purposesDevelop hand outs and website content Components:VisonMission
PurposeObjectivesDefinitionsUse Cases & ProcessesParticipants and PartnersReference Resources (List of Docs)Products (Current & Future)8/1/2017
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Slide38Review of Current DRAFT
(in your packets)
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Slide39Session #2
Use Case Template Discussion / Approval
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SESSION OBJECTIVE: To review, discuss, update and approve the content of this session
Slide40Use Case Template Objectives
Simple the process to create and share data and information
Standardize a process to vette and capture dataManage expectations of private data usersHelp potential data set providers organize and focus their efforts base on real world resilience problemsAchieve scalability across multiple sectors???
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Slide41Use Case Methodology
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Government Decisions
Private Sector Decisions
Decision Support Technology Viewers
Electric
Telecom
Fuel
Food
Finance
Transport
Operational Problems and Related People, Data, Security
Data = Timing, Formats, Reliable Sources, Formats, Labeling, Handling
Sector Use Cases
People = Cultures, Perspectives, Intents, Terms/Language
Security – Legal, Governance, ID Vetting, Permissions, Credentials, Agreements
Data Providers & Data Sets
Slide42Data Set Vetting Process
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#1 Daily Situational Awareness
#2 Resource Movement
#3 Damage Assessment
Use Cases
Wind
Flooding
Emergency Resources
Electrical Outages
Open/Closed Status
Road Closures
Electrical Outages
Open/Closed Status
Road Closures
Data Sets
Electric
Telecom
Food
Fuel (Gas/Diesel)
Finance
Transportation
Sectors
How does this dataset apply to this sector for Use Case #1? #2? #3?
Step #1
How would it be used? Daily? Special Events? Other?
Step #2
Does data set meet the 3DM reliability rating process from ESIP? Ready for use now/later? Reliable source? Formatting? Etc….
Step #3
Is it ready for adoptions or needs some additional tweaking? Recommendations?
Step #4
Slide43User Profile Description
(
Personna)
SectorElectric, Telecom, Food, Fuel Finance, Transportation, RetailRolesField personnelCentral Dispatch, Logistics, HRManagementExecutive leadershipExamples
Ops CentersOps ManagementAssociations & Regional GroupsLogisticsLocationOther?8/1/2017
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Slide44Define: Use Case Operational Modes
Blue Sky (no pending threat)
Monitoring of threats that could impact normal operationse.g. weather forecasts, activities in my company, my region, my sector, my dependent sectorsNo pending threatConducting normal trouble calls and day-to-day activities
Grey Sky (pending or possible threat)Continued Monitoring of threats that could impact you or customersMaking sure your organization has situational awareness on emerging threatsStaging resources to respond8/1/2017
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Slide45Define: Use Case Operational Modes
Dark Sky (threat is actively impacting you / customers)
Continued Monitoring eventsActivating / deploying resources Possibly looking for mutual assistance support from othersCoordinating with government & trade associations
E.g. state transportation, emergency management and law enforcementFederal agencies and advisory bodies (if applicable)Trade associationsCatastrophic (threat is actively impacting you/customers & causes cascading systems failure)Continued Monitoring eventsCoordinating mutual assistanceMonitoring federal/state government activities to support power restoration, transportations networks, public safety & health, supply chains, shelters, water/waste water, etc…)
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Slide46Decision Types To Be Made
What’s happening now?What do I need to do immediately?
What’s might happen soon?What might I need to do later?What’s happening elsewhere that could impact #1 and #2?
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Slide47Use Case Template Model
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Author Information Contact InfoOther
Problem DescriptionBrief Overview of ProblemImpacts, Frequency, etc..
Decision To Be MadeWhat’s happening now? What do I need to do immediately?What’s might happen soon? What might I need to do later?What’s happening elsewhere that could impact #1 and #2?
Who do I contact for help?How do I let others know what I know?Stakeholders Involved
Decision Makers (People)Data Providers (Sources)Security Level (Security)Essential Elements of Information
Data Sets & SourcesTime/Date
Operational Readiness Level (ORL)Data Information ProfileType, Update Cycle, etc…)
Limitations
Disclaimers
Terms of UseRequires SISE AgreementGovernment onlyPrivate Sector Only General Use
Other ???Security (User Level Permissions)
Slide48BREAK
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Slide49Session #3
Data Operational Readiness Level (ORL) Model
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SESSION OBJECTIVE: To review, discuss, update and approve the content of this session
Slide50SISE Data Product Types
PDFsJPEGsEmails
Data Sets/Feeds3rd party Apps3rd Party WebsiteText MessagesOther
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Slide51Currently Available
In Development
Future
Weather Radar/Storms
State Declarations & Waivers
Flooding Rivers
Low Height Bridges & Tunnels
Open/Closed Retail Facilities (Hughes)- Fuel, Pharmacies, Hotels
State Post Disaster Re-Entry Procedures
Banks Branches
ATM Machines for Cash
Commercial Fueling Stations
(For Large Trucks and Commercial Vehicles)
Convenience Stores
Home Improvement Centers (Hardware & Supply Stores)
Commercial Generators- Mobile
Commercial Generators- Fixed Units
Ice- Dry Ice
Ice- Bagged Ice
Mold Removal
Fire Restoration
Propane
Heating Oil
Oxygen- Bottled
Storage Facilities- Refrigerated
Storage Facilities- Controlled Environment
Storage Facilities- Warehouse
Lighting- Portable
Laundry Services
Pumps- Industrial (Flood Alleviation)
Trucks- Rental
Trucks- Refrigerated
Trucks- Storage Trailers
Rental Equipment Facilities- Forklifts, Bucket Trucks, etc.
Cleanup- Bulk Sorbents & Products
Waste Disposal Services
Waste Disposal Services- Hazardous Wastes
Mitigation Services- Business Continuity/Disaster Recovery
Portable Satellite Equipment & Services
Satellite Phones/Radios
Trunk Repair Facilities
Medical Supplies & Equipment
Available Housing Units/
Apts
Drone Resources (Training, Operations, Equipment, Countermeasures)
Emergency Resource Library
Data Sets To Support Decision Makers
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Slide68SISE Data Description Updates
Data Source:
e.g. DOE, Private Sector, etc…Integrity Checked: Cycle: AnnuallySource: Hughes Network SystemsServers: Hughes
Back-Up: TBDData Availability:Limitations:Terms of Use:8/1/2017
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Coverage:
%
of US? % of the market?
Markets Covered:
3DM Use Cases Served:
Damage Assessment, Daily Situational AwarenessData Updated: Hourly, Weekly, monthly, etc…Data User Security Level:Data Format:
# Data records:Lat/Long:
Slide69LUNCH
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Slide70Session #4
Data Set Demo & Discussion
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SESSION OBJECTIVE:
To review, discuss, update and approve the content of this session
Slide71Project Briefs
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Slide72Session #5
Summarize, Timelines, Next Steps
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Slide73Wrap Up / Next Steps
Gain common agreement on the following:
Overall SISE Use Case ApproachApprove Use Case Methodology & TemplateStrategy DocORL Model
Initial Data SetsProductsStrategy DocumentORL ModelUse Case Template & MethodologyWorking Group Directory & Communication WebsiteInitial Data Sets and Focus AreasData Set URLs LibraryOther Ideas?Next MeetingsMonthly Conference Call / Webinar
3DM Workshop, July 2017 Location TBDOther Meetings?8/1/2017Data Driven Decision Making Workshop - 3DM 8-3-2017
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Oct 2016
Jan 2017April 2017
July 2017
Define Stakeholders, Approach, Timelines,
Products,
Use Cases, Data Sets
Discuss Data Sets & Use Cases, Applications, Future Data Sets
3DM Initiative Timeline
3DM WG Workshops
Monthly Call / Webinars
Approve Use Case Methodology; Template; Strategy Doc, ORL Model, Initial Data Sets, Overall Approach
TDB
Washington, DC
Philadelphia, PA
New York City, NY
TBD
Jan 8 2018
TDB
Bethesda, MD
ESIP Winter Mtg
Slide75Conclusion
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Slide76Thank You
In Coordination With:
Edison Electric Institute (EEI)
Federation of Earth Science Information Partners (ESIP)
DHS NPPD, Office of Infrastructure Protection (DHS-IP)
NOAA/ National Weather ServiceMulti-State Fleet Response Working Group (FRWG)
East Coast Corridor Coalition (EC3)
Slide77Extra Slides
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Slide79FRWG Requirements for Regional Disaster Coordination Merge information and data from multiple state, feds and companies for situational awareness
Needs to be Simple & VisualOverlay information into Common Operating Picture
Does not require replacement of other systemsCloud based, works on any deviceSupport data collaborationSustainable platform
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Slide80FAQs
What is 3DM?Who is SISE Use Case Advisory Group?
Who Is Involved?Why Is this Important?What Is Being Produced?What is Timeline for Results?Who will have access to this information?How will this coordinate with other groups/agencies?
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How are people and information vetted?
Is there a legal agreement?
What is platform going to look like?
What hardware/software do I need to access this?
Is this a new tool?
Is this a Blue Sky or Dark Sky day tools/service
How do we pick a data set and source providerIs this a nation wide effort