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Talking to a doctor has never been easier: Talking to a doctor has never been easier:

Talking to a doctor has never been easier: - PowerPoint Presentation

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Uploaded On 2024-02-09

Talking to a doctor has never been easier: - PPT Presentation

How to set up your Teladoc Health account How to Set up an account from a computer Desktop Instructions Enter basic information about yourself like name DOB ZIP code etc to confirm your eligibility ID: 1045653

app account wps set account app set wps information benefits health mobile teladoc desktop instructionsif due customer service eligibility

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Presentation Transcript

1. Talking to a doctor has never been easier: How to set up your Teladoc Health account

2. How to: Set up an account from a computer

3. Desktop InstructionsEnter basic information about yourself like name, DOB, ZIP code, etc. to confirm your eligibilityClick “next”

4. Desktop InstructionsIf your benefits were found, select WPS Health InsuranceAnd click “next”

5. Desktop InstructionsIf you are registering for an account with your new WPS benefits but had coverage through a previous health plan or employer, you may receive a different screen.You will need to create a new account with your WPS benefits information.Health plan XYX

6. Desktop InstructionsIf you are registering for an account with your new information but your WPS benefits cannot be found, this is due to information entered not matching up exactly with what’s on the eligibility file. WPS will not be in the health insurance drop down due to the eligibility verification method set up between Teladoc and WPS. If this happens to you, please call Teladoc customer service. Using your name and DOB, customer service can look you up in our system & help you register.

7. Desktop InstructionsCreate your username, password and set your security questions and answers to ensure your account is secureClick “create account”

8. How to: Set up an account from the mobile app

9. Mobile App InstructionsDownload the Teladoc app on either the Apple app store or the Android Google play store Open the app and click “set up your account”

10. Mobile App InstructionsEnter basic information about yourself like name, DOB, ZIP code, etc. to confirm your eligibilityClick “continue”

11. Mobile App InstructionsIf your benefits were found, continue by filling in contact information, including address and phone number.If your benefits were not found, you’ll be prompted to enter more information to better help us look you up. WPS will not be in the health insurance drop down due to your benefits provider’s eligibility verification method. If this happens to you, please call Teladoc customer service.

12. Mobile App InstructionsCreate your username, password and set your security questions and answers to ensure your account is secureClick “complete registration”

13. Thank you