A key focus of the 2020 Vision is to improve the support and treatment of people with multiple and long term illnesses with an integrated health and social care system that supports selfmanagement at home or in a homely setting ID: 550770
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The Health Information Navigator Role
A key focus of the 2020 Vision is to improve the support and treatment of people with multiple and long term illnesses, with an integrated health and social care system that supports self-management at home or in a homely setting.Care should be about “working with” rather than “doing things for” people.Good quality, accessible information is a factor in helping people live well with their conditions as is an awareness of services and support available. The project aims to create a network of knowledge support for practitioners, service users and carersHow?Develop the skills of staff in participating GP practices and community health care teams, local voluntary and community groups, national charities and support groups and public bodies enabling them to act as health information navigators, directing people to relevant and evaluated information
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Developing the health navigator role with public libraries – Dundee
and Angus Learning session for public library staff at the Wellgate Centre in Dundee concentrating on accessible patient information and resources that will assist in health related queriesContent focuses on NHS InformCommunity health and social careInformation for patientsBetter Information Better LivesKey areas on the Social Services Knowledge Scotland site including Self Directed support, Care for Older PeoplePoint of Care resources including clinical summaries in Nursing Reference Centre Dynamed, Nice Clinical Knowledge, Cochrane ReviewsKeeping up to dateMaking Health Literacy easy – giving people the skills and confidence to use health information and tools to ensure medical instructions have been understood
The story so far Slide4
Developing the NHS librarian’s role….
Learning session delivered by public library staff at the Wellgate Centre in Dundee concentrating on their resources that will assist in health related queries: Health & Wellbeing:ALISSMy WellbeingHealth in My LanguageNHS 24Patient.co.ukSelf-help books and CDsSLIC funding for a Dementia Information ProjectReading GroupsMobile Library ServiceEmployability & Careers:My World of WorkJob search websitesSignposting:Welfare Rights TeamCitizen’s Advice BureauConnect Service – community outreach workers dealing with form filling, benefit advice, budgeting etcScottish Welfare Fund
Local services to help people back to work or people with disabilities, health or other barriers to find and sustain employment, adult learning and translation services
Health information this way
The story so far Slide5
Make the right connections
Sustain the momentumEncourage their contributionCreate a sense of shared ownership that will provide a resilient, self-sustaining networkWork together to provide a network of knowledge support - in findingand directing people to relevant health information that aims to improve their health and wellbeing and better self-manage their conditionUse the learning to provide tailored information sessions forVolunteers in GP practicesClinical staff in the communities
Social Care staffThird sector/voluntary groups
Next steps
Roll out to the wider Tayside network –
a
nd beyond
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