Prepared by Team Analytics amp Research 51 are Fully Engaged 46 are Fully Engaged 41 are Fully Engaged 57 are Fully Engaged n5379 Checkin Frequency Less than Half the Time Not At All ID: 917201
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Slide1
T
FY 2019
Engagement Research at Cisco
Prepared by
Team Analytics & Research
Slide251%
are Fully Engaged
46%
are Fully Engaged
41%
are Fully Engaged
57%
are Fully Engaged
n=5,379
Check-in Frequency
Less than Half the Time
Not At All
Every Other Week
Weekly
Check-In Frequency Impacts Engagement
Team members that submit weekly check-ins are more likely to have favorable responses to all eight Engagement Pulse questions and, in turn, have a higher percentage of respondents that are categorized as “Fully Engaged”*
n=2,177
n=6,585
n=14,683
The Engagement Pulse uses a proprietary algorithm to evaluate the
likert
-scale responses to each of the 8 items submitted by a respondent. Respondents with extreme positive responses to almost all 8 items will be designated as “Fully Engaged”.
*
Source: 28,824 people who completed an Engagement Pulse
in
Q4 FY19
Slide3Key focus areas for
team of teams
leaders.Created by
team
leaders & whole-team interactions
.
Created mainly by individual 1:1 interactions with the team leader.
Source: Data represents Q4 FY19 Engagement Pulse responses: 14,683 Playing / 14,141 everyone else / 28,824 aggregate
Q4 FY19: Weekly Check-Ins and Higher EngagementTeam members that submit weekly check-ins have significantly higher responses to all eight Engagement Pulse questions compared to those that do not.
Slide4BOTTOM 10%
< 3.62
TOP 10%
= 5.00
MEDIAN
4.44
1.0
2.03.0
4.05.0AVERAGE INDIVIDUAL ENGAGEMENT PULSE RESPONSES
Top
1.0x
1.7x
2.8x
Source: FY19 Attrition and Engagement Pulse responses.
Engagement and Voluntary Attrition in FY19Employees in the bottom 10% of engagement at Cisco resign 2.8x more than those in the top 50% of engagement.
Research from our Engagement Pulse shows us that individuals stay at Cisco when they…
are enthusiastic about the company’s mission (EP1)get to use their strengths every day (EP4)
have confidence in their company’s future (EP7)are challenged to grow (EP8)
Slide5Leader Confidence
Leader Attention
Translating Strategy
Trust & Transparency
“I would much rather report to my current leader than to anyone else.”
“I am completely satisfied with the attention I get from my leader.”
Employees that connect with their leaders about their check-ins are
more positive
about…“My leader helps me know what's going on at Cisco.”
“I completely trust my leader.” …when compared to those that do not acknowledge a connection with their leader.
2x
Slide6Slide7Engagement Drives Performance
1.4 MILLION
EMPLOYEES
50,000
TEAMS
192
ORGANIZATIONS
LESS
GREATEREmployee engagement has been shown to have a statistical relationship with higher levels of
performanceCustomer
SatisfactionProductivityProfitability