amp Logistic Supply Chain Management Global MMOGLE Guidelines for Evidence Submission for MPampL Endorsement Presented to QAD Midwest User Group March 20 2017 Presented by Gladyne WileyLynch ID: 594199
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Ford Material Planning & LogisticSupply Chain ManagementGlobal MMOG/LE Guidelines for Evidence Submission for MP&L EndorsementPresented to QAD Midwest User Group March 20, 2017
Presented by Gladyne Wiley-Lynch
Supplier
Manufacturing Performance
Group (SMPG)Slide2
Global MMOG – Guidelines for Evidence Submission for MP&L Endorsement Ford Material Planning & Logistics - SCM
MP&L Mission
Q1 Discipline
Q1 Requirements for Suppliers Shipping Globally to Ford
MMOG/LE guideline: What is MMOG?
Ford’s Commitment to MMOG Risk Assessment and Management – IATF 16949 New Global Process for MP&L: Lead Region Concept Q 1 Target Date Q1 Pre-screening Training, Eligibility, and TimingSupplier Responsibility Q1 Share-Point site 30 day business review Best Practices for doing business as a Tier One Lessons Learned – High Delivery Performance
Copyright © 2016 Ford Motor Company. All rights reserved. Slide3
Mission Statement The mission of MP&L is to optimize the total global supply chain through the synchronous flow of information, the synchronous flow of material, and the coordination of the overall process of production. Copyright © 2016 Ford Motor Company. All rights reserved. Slide4
Q1Q1 puts the discipline in place to achieve consistent excellence and guides cooperation between Ford and its suppliers for superior quality execution Q1 means that the supplier facility achieve excellence in these key areas:Capable Systems (ISO 14001, TS-16949, MMOG)Ongoing PerformanceSite Action PlanCustomer Endorsement (STA, Plants, MP&L, and FCSD)Continuous ImprovementThe Q1 Award is given by Ford to suppliers who have a achieved the highest standards of quality control … and delivery!
Copyright © 2016 Ford Motor Company. All rights served. Slide5
Suppliers shipping product to Ford plants, who are petitioning to a Supplier Technical Assistant (STA) for Q1, MUST petition to MP&L for the Ford global MP&L endorsement by following the guidelines outlined in the Q1 MP&L Requirements Checklist.Q1 Requirements – Suppliers Shipping Globally Copyright © 2016 Ford Motor Company. All rights reserved. Slide6
What is MMOG/LE?MaterialsManagement OperationsGuidelineLogistic Evaluation Copyright © 2016 Ford Motor Company. All rights reserved. Slide7
Understand MMOG Chapters ContextCHAPTER 1 - STRATEGY AND IMPROVEMENT 1.1 Vision & Strategy1.2 Objectives 1.3 Measurement, Analysis, and Action Plans 1.4 Continual Improvement 1.5 Supply Chain Development
CHAPTER 2 - WORK ORGANIZATION
2.1 Organizational Processes
2.2 Operating Procedures and Work Instructions
2.3 Resource Planning
2.4 Work Environment & Human Resources
2.5 Risk Assessment and Management - New Requirement *
CHAPTER 3 – CAPACITY & PRODUCTION PLANNING 3.1 Product Realization 3.2 Capacity Planning 3.3 Production Planning 3.4 Systems Integration CHAPTER 5 – PRODUCTION & PRODUCT CONTROL 5.1 Material Identification 5.2 Inventory 5.3 Engineering Change Control 5.4 TraceabilityCHAPTER 6 – SUPPLIER INTERFACE 6.1 Supplier Selection 6.2 Supply Chain Management Agreement 6.3 Communication 6.4 Packaging & Labeling 6.5 Transportation
6.6 Material Receipt 6.7 Supplier Assessment
CHAPTER 4 – CUSTOMER INTERFACE
4.1 Communication
4.2 Packaging & Labeling
4.3 Shipping
4.4 Transportation
4.5 Customer Satisfaction & Feedback
Copyright
© 2016 Ford Motor Company. All rights reserved.
Slide8
ClassificationsABest practiceScoring System ABC Classification DefinitionBUnstable or inconsistent processesC
Deficient in key critical areas
Ford requires Level A compliance
8
Copyright
© 2016 Ford Motor Company. All rights reserved.
Slide9
Scoring System Weighted ScoringEnables suppliers to set priorities for completing their self-assessment Aids in establishing corrective actions and continual improvements Copyright © 2016 Ford Motor Company. All rights reserved. Slide10
Scoring Summary WorksheetsACompliance to all F3 criteriaNon-compliance to fewer than 10 F2 criteria
A total score of 90% or higher
The organization is compliant in all key criteria and can demonstrate that the supply chain management processes in use at the facility are best practice. Annual assessments are carried out with the goal of ensuring sustainable and best practice processes. In support of continual improvement, the development of an action plan should be considered in order to eliminate any remaining unmet criteria.
B
Compliance
to all F3
criteriaNon-compliance
of 10 to 15 F2 criteriaA total score greater than or equal to 75% andless than 90%Although most of the fundamentals of supply chain management are demonstrated, the organization is deficient in several areas that compromises the efficiency of internal performance and may impact its ability to support the needs of the customer. An action plan should be developed and implemented in a timeframe that meets the needs of the business and its customer(s).CNon-compliance to any F3 criterionNon-compliance to 16 or more F2 criteria A total score less than 75%The organization is deficient in one or more key areas of supply chain management. This situation creates a high risk of disruption to customers and demonstrates a lack of efficiency and control of internal processes within the existing supply chain strategy. Management commitment will be required to create, prioritize and implement action plans in a timely manner to avoid serious or prolonged issues with the customer.
Copyright
© 2016 Ford Motor Company. All rights reserved.
Slide11
Ford’s Commitment to MMOG/LE Copyright © 2016 Ford Motor Company. All rights reserved. Slide12
Risk Assessment and Management New Sub Chapter 2.5.1 & 2.5.2Expands beyond 2.3.2 Contingency Planning in v3
New F3 criteria based in
industry trends in this area
Criteria weighting may get further elevated in v5
2.3.2 Contingency Planning from v3 remains and is now 2.5
.
Key Take-way: A Ford supplier is required to have a process in place for managing risk for their complete enterprise to be considered a world-class supplier. Copyright © 2016 Ford Motor Company. All rights reserved. Slide13
Risk Assessment & Management …continuedSupply Areas of Risk Copyright © 2016 Ford Motor Company. All rights reserved. Slide14
Risk Assessment & Management …continuedRisk Management Approach FactorsSlide15
Supply Chain Risk Risk may occur to both production supply and corporate reputation Copyright © 2016 Ford Motor Company. All rights reserved. Slide16
Supply Chain Risk l Plant FootprintMitigating Supply Chain Risk Protects Ford Plants Copyright © 2016 Ford Motor Company. All rights reserved. Slide17
Suppliers will be required to develop contingency plans that include risk management principles for their enterprise.1. Identify2. Prioritize3. Manage4. Develop a Risk PlanFailure to develop risk plans could result in supplier loss of business and preferred supplier status.International Automotive Task ForceIATF 16949
A new publication through AIAG released October 3, 2016 that supersedes and replaces the current ISO/TS-16949.
Defines the requirements of a quality management system for organization in the automotive industry.
Requires a supplier to also consider how they manage risk through risk based thinking from a quality perspective.
While MMOG 2.5 (Risk Assessment and Management), requires suppliers to consider best practices in mitigating risk for delivery.
What steps will you take to bring your organization back to a state of normalcy, if there is a disruption
?
Copyright © 2016 Ford Motor Company. All rights reserved. Credit: go.aiag.org/iatf-16949-transition-strategy-whitepaperSlide18
International Automotive Task ForceIATF 16949 …continued Credit: go.aiag.org/iatf-16949-transition-strategy-whitepaper Slide19
Risk Identification The causes for supply disruption are numerous and suppliers will ultimately be held accountable for how they manage their operation and mitigate risk to their customer and sub-suppliers.
There
are essentially
three
ways a supplier
could start to manage
risk
:Identify risk through supplier mapping for all regional ship points.Perform a impact assessment to identify problem pointsMitigate risk by continuously monitoring to resolve issues Copyright © 2016 Ford Motor Company. All rights reserved. Slide20
Risk Management Process Mapping Copyright © 2016 Ford Motor Company. All rights reserved. Slide21
Supply Risk Management NeedsOur Ask Of The Industry…Heighten awareness throughout the value chain (lower tiers) Improve transparency of full value chain (key stakeholders)Move from monitor and react to risk mitigation
Continued collaboration to minimize time-to-recovery
Copyright © 2016 Ford Motor Company. All rights reserved.
Slide22
What steps are you taking? Copyright © 2016 Ford Motor Company. All rights reserved. Slide23
Global MP&L Q1 Endorsement Process changeeffective March 7, 2016 Q1 Petition Process Q1 Pre-screeningA supplier or an STA Must alert lead region of intent to submit a petition for MP&L endorsement 90 to 100 days before a suppliers Q1 Target date expires.Q1 Pre-screening can only be scheduled by the Ford reviewer/MMOG Analyst.The FR/MMOG Analyst manages Q1 Pre- screening via WebEx.Lead region is where the manufacturing location resides.Q1
Package is reviewed in 30 days for compliance to MMOG and Ford specific processes, systems and applications.
Supplier
MUST
participate in a Q1 pre-screening.
The preference is for the Corporate Delivery Champion (CDC), Supplier Delivery Contact (SDC) and Material Manager or a designated lead representative to coordinate process.
Supplier evidence MUST align to Q1 Readiness Submission Outline (Q1RSO).The Ford representative validates supplier readiness and determines whether or not a supplier is approve for a Q1 Share Point site:Supplier will upload evidence only after a successful Q1-Pre-screening
.Supplier will be provided with instructions for accessing site, when approved. Copyright © 2016 Ford Motor Company. All rights served. Slide24
What Change?On-going issues with the quality of the evidence submitted by suppliersTurnaround time not acceptable for approving petition request on a global levelAdopted the Lead Region ConceptDeveloped a Global Q1 Matrix – Check listRestructured Q1 MMOG/Analyst
RoleQ1 Pre-Screening Initiative
Considers Q1 Target – in SIMNotification to
MP&L 90-100 prior to Q1 Target for screening
Adherence to a 30-Day rule for processing Q1 MP&L request
Q1 SharePoint site – Evidence
Managed by SMPG administrator and Ford ReviewerWhy Change?Q1 Requirements – Global MP&L Endorsement
Copyright © 2016 Ford Motor Company. All rights reserved. Slide25
Lead Region The old process…Suppliers had to submit their petition to each region they supplied. Global Q1 requirements matrix Now, the suppliers MANUFACTURING location determines the lead region, and the lead region reviews the petition on behalf of the global team. Copyright © 2016 Ford Motor Company. All rights reserved. Slide26
Q1 Target DateThe STA target date is used to manage request for MP&L Endorsement and balance work-flow.A suppliers should only submit a request for a Q1 Pre-screening within the 90-100 day guideline.
Copyright © 2016 Ford Motor Company. All rights reserved. Slide27
The Purpose of Q1 Pre-Screening It is the intent of the Supplier Performance Management Group (SMPG) to assist suppliers in becoming a Q1 supplier to Ford. The MP&L endorsement does not validate a suppliers QUALITY system, but considers whether or not their DELIVERY operations and internal systems support best in class Supply Chain Management (SCM) practices for doing business with Ford. The SMPG team works to support a supplier in achieving MP&L endorsement
no later than 30 days from upload to a secured Q1 SharePoint site.
Copyright
© 2016 Ford Motor Company. All rights reserved.
Slide28
30-Day Rule! The Ford reviewer has 30 days to process a petition.With in this period, the Ford reviewer provides feedback in evidence and makes recommendations for achieving compliance.By day 27, any revised documentation is considered for further review (refer to Timing outline in Q1 Documents).If evidence satisfies MMOG guideline and Ford evidence requirements, supplier will obtain the MP&L endorsement.
If supplier evidence is non-compliant to meeting these expectations, supplier resubmits evidence for open issues and starts a new 30 day review.
The goal is to improve a suppliers first time through (FTT
)
success
in achieving Q1 MP&L endorsement.
Prior to Q1 Initiative our FTT rate was 23%In 2016, FTT improved by 33% to 56% by including Q1 Pre-screening.
Copyright © 2016 Ford Motor Company. All rights reserved. Slide29
Q1 Eligibility guideline for MP&L Endorsement There is no change in Eligibility requirements:Suppliers must meet the minimum delivery rating requirements:The six month weighted average (6MWA) for each active region shall be greater than or equal to 81 (as displayed in SUPER-G).The three most recent monthly delivery ratings (two mature months and the immature rating) shall all be greater than or equal to 81 for all associated ship sites.At least
one
currently active ship site must have at least six months of delivery ratings (for one or more regions shipping product).
The
Material Management Operations Guideline / Logistics Evaluation (MMOG/LE) classification must be level "A".
Suppliers must use the latest MMOG/LE version
(v4 )dated March 2014.Suppliers must utilize the Direct Data Link (DDL or eDDL) CMMS3 system.Copyright © 2016 Ford Motor Company. All rights reserved.Slide30
Q1 Eligibility guideline for MP&L Endorsement…continuedTiming: sequence steps for contacting, scheduling, screening and review of evidenceIn February 2017, SMPG established mplscrn@ford.com mailbox for screening request and questions regarding MMOG and MP&L Endorsement.All evidence submissions will be measured for compliancy against the MMOG standard, and evaluated
based on how thoroughly a work instruction captures the reasoning of
assessment and “customer specific systems” as
outlined in the ‘Q1 MPL Requirements Checklist’.
Copyright
© 2016 Ford Motor Company. All rights reserved. Slide31
Keys to successful petitioning - MP&L Endorsement Training and PreparationSuppliers are more successful if they had formal MMOG/LE training via Automotive Industry Action Group (AIAG) either in a class room session or on-line (within one year of petitioning).Suppliers are more successful if they have attended Ford MPL and FCSD Delivery Rating Training for Q1 prior to requesting MP&L endorsement.Suppliers are more successful if there is a dedicated
team to support evidence and data collection from all Supply Chain disciplines within their organization.
The MP&L Endorsement will only be issued to suppliers who can demonstrate that they have sustainability built into their MP&L processes, and in alignment with the standards set forth by MMOG/LE guideline and Ford “customer
specific systems, application and processes”.
Copyright
© 2016 Ford Motor Company. All rights reserved. Slide32
Supplier Responsibilities
32
Copyright
© 2016 Ford Motor Company. All rights
served
. Slide33
Suppliers are required to ship the right parts in the right quantity in the right container to the right location at the right time every time to support assembly and manufacturing plant build schedules.To ensure that this is accomplished, the Ford MP&L organization has identified several key practices/functions that we expect from all Ford suppliers.What We Require from Our Suppliers Copyright © 2016 Ford Motor Company. All rights served. Slide34
What We Require from Our Suppliers…continued Copyright © 2016 Ford Motor Company. All rights served. Slide35
What We Require from Our Suppliers continuedLinks to all production manuals are posted on MP&L-in-a Box (https://comm.extsp.ford.com/sites/MPLB2B/Pages/MPLdefault.aspx), with the exception of the MMOG/LE self-assessment which must be purchased through AIAG at www.aiag.org. Links to FCSD manuals are posted on Supplier Requirements Resource website: (https://web.pslsupp.ford.com). Copyright © 2016 Ford Motor Company. All rights served. Slide36
-18 + Months
Buyer requests/obtains GSDB Site Code and requests STA Activation
Supplier Site STA activated in SIM
Supplier Site/Assigned Q1 Status Code “D”
Notify MP&L of the new site
MMOG/LE Awareness and Training
CMMS3/(e)DDL Training
-12 to -18 MonthsConducts Supplier Site MSAEnters Q1 MSA Status in eQ1MSAStart Certificates/Assessments (ISO 14001/ISO/TS 16949/ MMOG/LESTA Q1 Target Date established Production History Established Date (PE date) enteredMP&L and PS&L Delivery Rating Training
-8 Months
Supplier works with STA to meet Q1 Requirements
Completes MMOG/LE self-assessment
Enter MMOG/LE Self-Assessment results in GSDBOL
Ford’s MP&L
Q1 Requirements Training
-3 Months
Supplier submits MP&L Q1 Petition (90 days prior to Q1 target date)
Supplier submits Request for Customer Endorsement to (STA, Plant, FCSD) or earlier timing
Complete Certificates/Assessments (ISO 14001/ISO/TS 16949)
Q1
-1 Month
MP&L Q1 Endorsement granted/SIM Maintain Site Management Data updated
Site Engineer ensures endorsement for STA, MP&L, FCSD (if appropriate) and plant (with oldest date)
Runs Q1 Validation Report (Q1VR) PP-S-F083
Signs Q1 Validation Report, Gives Q1 support package to Site Supervisor for sign-off on Validation Report
Purchasing Manager and Purchasing Director approve Q1 Letters. The supplier site code to ‘Y’ Q1 Achieved
-6 Months
Evaluate Overall Supplier Site PPM (6 Mature Months) Receipts/Rejects
Supplier Site has 6 months ship history with all of 3 latest months ratings 81 or above and 6MWA 81 or above
MMOG/LE Level A attainment and entered in GSDBOL
Request (6 mos.) Supplier Site MSA
Supplier notifies STA with intention to petition for Q1 Status (this is normally 6 months after PE date is reached)
Supplier prepares MP&L Q1 Petition
Q1 Endorsement
Implementation Timeline (including new site)
Copyright
© 2016 Ford Motor Company. All rights reserved.
Slide37
Global Q1 Petition Process37
If request is denied, supplier resubmits revised documentation to Ford. The lead representative will be responsible for uploading any additional information to support compliancy requirement.
Copyright
© 2016 Ford Motor Company. All rights reserved.
Slide38
MP&L Petition Submission
STOP
do
not submit documentation
CAUTION
additional
work may be requiredGO submit documentation
All supporting documents for the Q1 Petition Package are located on the Q1 Documents page of MP&L-in-a-Box at (
https://comm.extsp.ford.com/sites/MPLB2B/Pages/Q1docs.aspx
)
All supporting documents for the Q1 Petition Package are located on the Q1 Documents page of MP&L-in-a-Box at (
https://comm.extsp.ford.com/sites/MPLB2B/Pages/Q1docs.aspx
)
The pre-screening process will not review the content of your documentation, but validate the structure of the submission.
Copyright © 2016 Ford Motor Company. All rights
reserved.Slide39
MP&L Petition Package Preparation
Suppliers are required to complete their own MMOG/LE review in preparation for petitioning for the Ford MP&L Endorsement.
39Slide40
It is a supplier responsibility to ensure their Q1 Package for MP&L endorsement is organized and includes ALL applicable administrative forms and evidence at time of Q1 Pre-screening for each criterion to confirm supplier readiness. The lead representative MUST ensure evidence supports their organization current state and customer requirement for each criteria; and evidence is within each applicable criteria and respective sub-folder before presenting to Ford Reviewer.
MP&L Petition Package Preparation…continuation
Q1 Readiness Submission Outline (Q1SRO) Slide41
MP&L Petition Package Preparation…continuationThe Global Q1 Petition Checklist section provides a list of MMOG/LE criteria requiring objective evidence.Note all Ford requirements are listed, but suppliers must also provide evidence that supports compliance to the MMOG criteria.Slide42
The Ford Reviewer interprets evidence as:1. Green (complete),2. Yellow (incomplete)3. Red (non-Compliant).A
supplier is expected to provide a documented process which communicates a detail work instruction tailored to their customers’ business
system or application.ROBUST
and
supported
by print screens,
web link (s) and providing direction on “how to process or access” a specific system or application. Note: Instructions that are vague without sufficient detail can be classified as missing information, non-compliant and/or not robust
.Slide43
North Americas – Regional Metrics Tracking
2016 Year-end
analysis: 126 Q1
Pre-screening were scheduled
since Q1 Pre-screening
initiative. This count takes into consideration suppliers with multiple screening appointments. 57.9% of suppliers pre-screened completed process first time through (FTT) while 42.1% of suppliers repeated process.Copyright © 2016 Ford Motor Company. All rights reserved.Slide44
Lessons LearnedBest Practices for Maintaining High Delivery PerformanceSlide45
Lessons LearnedBest Practices for Maintaining High Delivery PerformanceSlide46
Summary of Changes by Ford MP&L Global TeamGlobal compliance by Ford Regions: FNA, FOE, FAP, and FSA.Global Matrix: Compares each regions MP&L requirement and distinguishes unique processes indigenous to each location.Lead Region (manufacturing site):Suppliers petition where it’s manufacturing location residesSuppliers no longer petitions each region for endorsement. Single endorsement covers all regional ship locations.
Expressed Intent to petition: New suppliers and resubmissions
Supplier or STA can submit a
request on behalf of manufacturing site.
Supplier is responsible for ensuring readiness before pre-screening.
Target date alignment: 90-100 days prior to request for Q1 Pre-screeningTiming should be a realistic date for achieving endorsementFord Reviewer considers a suppliers Target date for prioritizing request and balancing (work-flow) request.STA will be required to ensure Target date is established in SIMSupplier will need to confirm Target timing before petitioning Q1 Pre-screening: Scheduled via a WebEx meeting
Q1 SharePoint Site:. The Q1SPS is a centralized location for suppliers to manage their Q1 Petition submission (package) with in a secured environment based on their Covisint (FSP) access and FSN ID.The Q1 SharePoint site is establish by manufacturing location and used for information sharing between Ford’s Global MP&L team and suppliers petitioning for MP&L EndorsementCopyright © 2016 Ford Motor Company. All rights reserved.Slide47
Q & AAs One Team Together – We Go Further