Linda Bedwell Coordinator of Assessment sheher CAULCBUA Forum on Equity Diversity and Inclusion Lachlan MacLeod Copyright Services Coordinator hehim Dalhousie University Dalhousie University 18 February 2020 ID: 910272
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Slide1
Measuring expectations among under-represented student groups
Linda Bedwell, Coordinator of Assessment (she/her) CAUL-CBUA Forum on Equity, Diversity, and Inclusion
Lachlan MacLeod, Copyright Services Coordinator (he/him) Dalhousie University
Dalhousie University 18 February 2020
Slide2Outline for Today:
Quick backgrounder: Insync Survey
Quick backgrounder: Analysis Methods
Results (partial)Conclusion/questions/comments
Slide3Data-gathering Method
Guerilla-style
assessment method
Add-on demographic question to the 2019 Dal Libraries’ Survey
Slide427 core questions (ratings 1-7)
5 multiple choice questions
comment box
demographic questions
Slide5Slide6Slide7Analysis Methods
Means
Fisher’s Exact Test / Chi2 – significance of association / contingency
Goodman and Kruskal’s Gamma – strength and direction of the association
Slide8Slide9Slide10“Library Signage is Clear”
Slide11“Online help services (e.g. Email, Live Help, Skype) meet my needs”
Slide12“Face to face help from Library staff meets my needs ”
Slide13“Library staff provide accurate answers to my enquiries”
Slide14“I feel comfortable asking for help in the Library”
Slide15“The Library web site provides useful information”
Slide16“I find it easy to use mobile devices (e.g. tablets and phones) to access online Library resources”
Slide17“Library workshops, classes and tutorials (online or in person) help me with my learning and research needs”
Slide18Slide19Next Steps
Discuss results internally
Decide on further study/service changes
Follow-up assessment
Slide20Questions
or
comments
TLinda.Bedwell@dal.caLachlan.MacLeod@dal.ca