Digital Asset Management & Storage Program - PowerPoint Presentation

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Digital Asset Management & Storage ProgramProgram Summary

January 2017Slide2

Digital Asset Management Strategy Goals

Data the way IT needs itArchitected for legacy style applicationsLittle knowledge about the data

Complex architecture and technologies

Adapt the data/need to available solutions

Technology drivenOrganizational consolidationMinimum customer disruptionStable established suppliersPrimarily campus basedNot readily adaptable to new use casesDifficult to upgradeIslands of technologyCapacity constrainedNot suited to mobile accessLow agility -  High cost

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Data the way the user wants it

Defined end user services: Digital Asset Management and Collaboration Data location invisible to consumerMore delivery options Better knowledge of our dataHarvard Mission drivenIT/Consumer partnershipsProactive to user needsSupport the mobile knowledge workerPrimarily Cloud basedCloud based solutionsFacilitates collaborationManaged services (SaaS)Data storage locations based on valueVery agile – University cost savings

Digital Asset Management Today

Digital Asset Management Tomorrow

Complex, rigid, out-of-date

Simple, agile, modernSlide3

Storage Services VisionDesign a common and reusable digital asset management and storage architecture

Develop new enterprise digital asset management services related to video, research, and the library Review strategy for group file shares in coordination with Collaboration

Implement cloud-based storage services for backup and archiving

Publish retention and security policies to reduce complexity and risk

Strategic ObjectivesAll services shall align with the overall University cloud strategy and enterprise architecture standardsServices shall be secure, highly scalable, highly available, easily accessible, and self-serviceReduce premised based storage footprint and service time to deliverAll services shall have a clear and transparent fee for service rate modelProvide University cost savings over timeGuiding Principles

Customer satisfaction

Adoption rate of cloud services

Time to execute data asset management and storage requestsService cost recoveryReduction in legacy storage footprintKey Performance IndicatorsDigital Asset Management and Storage Services Vision To provide a flexible suite of digital asset management and collaboration services that use common underlying storage services while reducing costs and increasing service delivery abilities.

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Current Service# offerings

End User Computing

Collaboration Services

3 offeringsEmail and Calendars6 offeringsField Support ServicesNetwork ServicesPhone ServicesIT Provider ServicesCloud ServicesHUIT Support Tools and SystemsIdentity and Access Services4 offerings

Network Services Phone Services

Server Administration

Web HostingIT SecurityInformation Security Education and ConsultingInformation Security Operations and EngineeringFuture Service# offeringsEnd User ComputingCollaboration Services4 offeringsDigital Asset Management (NEW)3 offeringsField Support ServicesNetwork ServicesPhone ServicesIT Provider ServicesCloud Services

HUIT Support Tools and Systems

Identity and Integration Services3 offerings

Network Services

Phone ServicesStorage

(NEW)2 offerings

Web Hosting

IT Security

Information Security Education and Consulting

Information Security Operations and Engineering

FUTURE OFFERINGS

Collaboration Services

Account and HarvardKey Services

Email and Calendar

Groups and Guests

File sharing

Digital Asset Management

Video

Research (Data Verse)

Library

Storage

BackupArchive

Future State Services and OfferingsSlide5

Future State Services and OfferingsDigital Asset Management

Collaboration

Backup

Archive

Policy (Retention & Security)VideoResearchLibraryManagement & Workflow featuresIndividualGroupExternal

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234IT Provider ServiceFile sharesEnd User ServicesSlide6

Team Descriptions6

Team

Key Roles and Responsibilities

Storage Architecture

Create a consolidated and coherent architectural approach for storage governance teamsCreate and review proposed storage designsPartner with Enterprise Architecture to review new standards and policiesDigital Asset ManagementDevelop comprehensive strategy and plan for Library (Preservation), Video, and Research storageCollaboration Executive CommitteeDevelop comprehensive strategy and plan to migrate individual file shares to OneDriveEvaluate approaches and develop strategy for group file sharesBackend StorageCreate comprehensive strategy and plan for storage backup and archive servicesProcure and implement replacement technology in support of cloud adoption

Retention and Security PolicyEnsure services meet University Security, Audit, and University Record Management requirements and policies – led by Christian, Alan, and James

Review and interpret information lifecycle requirements and existing policies around data retentionSlide7

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Pre-Launch (Jan ‘17 - Mar ‘17)

Phase I (

Apr

‘17 - Jun ‘17)Phase II (Jul ‘17 - Dec ‘17)Phase III (Jan ‘18 - Jun ‘18)Collaboration

DAM

Storage

Policy

Individual File Share

Group File Share Strategy

Group File Share Implementation

Digital Video (FAS)

Develop DAM Strategy

Implement Backup Solution

Expand Video Services

DAM Implementation (ITCRB)

Retire SunGard

Storage Cloud Migration

Publish Storage Architecture

Storage Rationalization / Re Architect

Define Retention Policies

Define Security Policies

Approach

Implement Archive Solution

Create Initiative Artifacts

Identify Backup StrategySlide8

Next StepsValidate approach with SLT team members

Identify program owner, cross-team members, and funding for moving forward

Define charters for each each team that clearly defines expectations and outcomes

Begin defining material for launch of enterprise program

Begin team sessions with critical decisions needed to:Drive to decisions on cloud backup solutionKickoff personal data migration to OneDriveIdentify cohesive video storage approach8