What you need to know This presentation is part of the Art of connecting There are four themes in total each with their own customer presentation This presentation is intended for use with customers It provides an overview of our capabilities and the related services we offer ID: 397462
Download Presentation The PPT/PDF document "Accompanying notes to presentation" is the property of its rightful owner. Permission is granted to download and print the materials on this web site for personal, non-commercial use only, and to display it on your personal computer provided you do not modify the materials and that you retain all copyright notices contained in the materials. By downloading content from our website, you accept the terms of this agreement.
Slide1
Accompanying notes to presentation
What you need to know
This presentation is part of the Art of connecting. There are four themes in total, each with their own customer presentationThis presentation is intended for use with customers. It provides an overview of our capabilities and the related services we offerIt’s designed to be used as part of an interactive discussion responding to customer interest The slides in this presentation may be mixed and matched with slides from the other themes in the Art of connecting, to create a deck tailored to your customer’s specific interestsUse the attached script as a guide for the presentation, and a basis for your discussion.
Note to presenter: this slide is NOT to be shown or distributed to customersSlide2Slide3Slide4
Partner with BT and we can help you…
Make the right choices for your business
We helped Crabtree and Evelyn meet their compliance obligations while harnessing all the benefits of cloud
Connect to the cloudWe helped Etihad Airways make every customer feel special by seamlessly
integrating their contact centre infrastructure
Control the cloud and be free to innovate
We helped Genome Institute of Singapore push the
barriers of medical treatment and diagnosis using the cloudSlide5
Control the cloud and be free to innovate
We helped Genome Institute of Singapore push the
barriers of medical treatment and diagnosis using the cloud
Make the right choices for your businessWe helped Crabtree and Evelyn meet their compliance obligations while harnessing all the benefits of cloud
Connect to the cloud
We helped Etihad Airways make every customer feel special
by seamlessly
integrating their contact centre infrastructure
We help you
:
innovate faster across
continents
expand into new markets without lengthy lead times for
infrastructure
boost
your reputation with a great experience for your customers across different
channels
exploit
the cost benefit of
pay-as-you-go flexibility.
Etihad’s cloud contact centres take off
Jabil, As Head of Global Contact Centres for Etihad Airways, Ruth Birkin wanted customers – or guests, as the airline calls them – to feel special from the very first phone call, and that meant making its contact centres work seamlessly.
The
national carrier of the United Arab Emirates has three contact centres – two in the UAE and one in the UK – with agents covering
14
different languages. With the BT Cloud Contact Cisco platform
the
airline has made a virtual entity out of all three.
Now telephony, email and text traffic is integrated into a single queue, increasing the efficiency of customer service. Callers from 37 countries can be dropped straight into the right language team in any one of the three centres. Ruth can see key management information across the three contact centres and keep an eye on performance.
Make the right choices
for your business
Control the cloud and
be free to innovate
Connect to the cloudSlide6
We help you:
choose the right cloud model for
your business
gain control over where to store
your
data and
how you provide your
applications
make the most of your existing IT assets
by
connecting your on-site resources to
our cloud-enabled
data centres
.
To virtualise, or not to
virtualise…
Faced with inflexible legacy systems, Crabtree & Evelyn had to meet tough new regulations. An uncertain upgrade project was one route: a new cloud-based solution was another. They opted for a virtual data centre with state-of-the-art POS which we implemented in three months.
“The initial driver for the new solution was compliance.
But
once the benefits of handing over all ownership of
payments
to BT were understood, it was only a small step to see the benefits of passing over all infrastructure in the same way
.”
Tim Johnson, IT Director, Crabtree & Evelyn
Make the right choices
for your business
Control the cloud and
be free to innovate
Connect to the cloudSlide7
We help you:
shape the future of your business
move data between public and private
clouds
, seamlesslyprotect your data while accessing it wherever
you are
, on any device
optimise your network and
applications
to
guarantee
performance
collaborate faster across borders and continents
make IT support your business’ ambitions,
not
get in the way
.
How
GIS bypassed data
bottlenecks
The
Genome Institute of Singapore is helping to push the barriers of medical treatment and diagnosis by analysing genetic code, but it’s a data-hungry business. With each new project
comes
a fresh wave of data and an ever-bigger bottleneck for GIS’s IT systems
.
Niranjan
Nagarajan
, the Associate Director of Computational
and
Systems Biology, knew dedicated servers couldn’t carry on handling the load. He used our cloud-based virtual machines to ratchet
up
computing capacity in real time, and our life sciences specialists helped him build exactly the right architecture for GIS’s research needs. Now he’s working with us on more possibilities, such
as
sharing analytical tools with researchers around the world to improve collaboration through
the
cloud.
Make the right choices
for your business
Control the cloud and
be free to innovate
Connect to the cloudSlide8
In the last 4 years, BT has
won
10 industry accolades for our Cloud Services – assuring innovation now and in the futureIn the last 2 years, over 100 customer projects have been enabled by the Cloud Compute innovation platform – helping customers stay ahead of the competition. We’ll continue to deliver fantastic solutions……so you keep getting stunning business outcomesSlide9
Your vision, our know-how
The opportunities
are out there and we can help you take themYou want to:Get the best out of all your data and applicationsMake your IT systems singBe in
total control at the heart of it.We can make this happen via:Crafting the right hybrid cloud
for your needsFinding the right blend of
different
technologies
and
infrastructure
elements.Slide10
Consider these next steps
See the technology in action
Visit our virtual showcase or book a visit to your local showcase through your BT Account Manager
www.virtualshowcase.bt.comNot sure where to start?Define your journey to the cloud working with our professional services consultantsRegister nowSelf register on BT Cloud Compute and start realising
the possibilities now… our service is available in minutes
www.cloud.bt.com
Get started today*
Connecting you to the cloud. Get control and performance from
your
cloud services with a free connection to Cloud Compute with IP Connect, including a free 60 day trial of our Cloud Compute service
Giving you choice from the start. Get access to Microsoft’s
Azure
Platform using Microsoft ExpressRoute with improved reliability, speed, lower latencies, and higher security than
typical
internet connections.
*terms and conditions applySlide11