Larry Dowell Dowell Management 1 Chamber Operations Survey 2015 2 Larry Dowell Executive Director MACE 3 Former PresidentCEO of the Saint Paul Area Chamber of Commerce Founded Dowell Management in 2007 ID: 809970
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Slide1
Insights from the MACE Operations Survey
Larry Dowell, Dowell Management
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Slide2Chamber Operations Survey
2015
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Slide3Larry Dowell, Executive Director - MACE
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Former President/CEO of the Saint Paul Area Chamber of
Commerce
Founded Dowell Management in 2007
Nearly 40 years in organizational business management
Products:
Full Association Management
Strategic Planning
Executive Search
Slide4About MACE
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Founded in 1972, serves six-state region
Iowa, Minnesota, Nebraska, North Dakota, South Dakota, Wisconsin
Purpose is three-fold
Provide continuing education opportunities
Facilitate connection with industry peers
Develop a regional ethic among chambers of commerce
Expanded Product Line
Annual Conference
Biannual Compensation & Benefits Survey Biannual Operation Survey Membership Satisfaction Survey NewslineAdvocacy Alliance
Slide5Survey Categories
Organizational Structure and Function
Governance
Membership
Communications
Staffing & Continuing Education
Events
Public Policy and Political Action
Financials
*Information is organized by state, budget size, and year
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Slide6State Participation
WI 26%, 40
IA 18%, 28
MN 31%, 48
NE 15%, 23
SD 10%, 15
Methodology
Self reporting, sampling, corrupt data
Who was surveyed
Iowa, Nebraska, Minnesota, South Dakota, Wisconsin
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Slide7Organizational Structure & Function
4.5% of chambers in the $50-$100k category have foundations
60% of chambers in the $1 million+ category have foundations
Does your chamber have a foundation?
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Slide8Organizational Structure & Function
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Slide9Organizational Structure & Function
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Slide10Governance
Does your chamber have a Board of Directors job description?
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Slide11Governance
During your last Board of Directors election, what was the election process?
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Slide12Governance
2015 2013
2015 2013
2015 2013
2015 2013
2015 2013
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Slide13Membership
Will you be increasing the dues rate for existing members in 2015?
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Slide14Communication
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Slide156.5
years
Average employee tenure is
Regardless of size of chamber
Average number of staff
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Staffing & Continuing Education
Slide16Staffing & Continuing Education
7%
What was your chamber’s employee turnover rate in the last complete fiscal year?
18%
2015
2013
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Slide17Events & Programs
Which of these programs does your chamber currently offer?
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Slide18Events & Programs
35
%
Average non-member event price increase
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Slide19Public Policy & Political Action
At which levels of government does your organization advocate on behalf of members?
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Slide20Profitability
2008
2010
2012
77%
55%
71%
2013
69%
0
47
%
Dues Revenue
49
%
Non-Dues Revenue
Average
dues vs. non-dues
Revenue
2015
75%
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Slide21Financials
At the end of the last fiscal year, which of the following did your organization perform?
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Slide22Operations Survey Conclusion
Chambers who participated will received a code for a complimentary copy. Those who did not participate can purchase the report for $45
Chambers desiring custom reports or
specific data requests should be directed to:
Jake Ganser
, Dowell Management
Jake@dowellmgmt.com | 651-300-6585
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Slide23US Chamber National Advocacy Survey
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Slide24Does your chamber have a public policy or government affairs program?
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Slide25Chamber activity involving candidates or other campaigns (check all that apply):
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Candidate Debate Forums: 68%
Take Position on Ballot Proposals: 67%
Host Candidate Event/Meet & Greet: 65%
Candidate Questionnaire: 48%
Monitor/Publish Voting Records: 38%
Get out the Vote Programs (GOTV): 31%
Political Action Committee (PAC): 30%
cont. next page >
Slide26Continued - Chamber activity involving candidates or other campaigns (check all that apply):
Candidate Recruitment: 28%Candidate Endorsement by PAC: 20%
Candidate School: 18%Independent Expenditures: 17%Candidate Endorsement by Chamber: 16%Release an Annual Voters Guide: 15%
Candidate Fundraising: 12%
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Slide27Advocacy Alliance Policy Conference
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For more information and to register, visit:
www.midamericachamberexecutives.com
Slide28Thank you
Any questions?
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