A computer basted learning program on What every - PowerPoint Presentation

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A computer basted learning program on What every Clinical Observer and Job shadowAbsolutely Must Know

Safety at Memorial Hospital

 Please take the time to carefully read the following presentation; then complete the provided quiz.

If you have any questions about the safety material, please contact Kelly

Joliff

, Coordinator, Epidemiology & Emergency Preparedness at (574) 647-2238 or Betsy Smith, Safety & The Joint Commission Coordinator at (574) 647-2290. For any safety concern, call the Safety Hotline: (574) 647-7233. 

Patient Safety

What Does This Mean to Me?Patient Safety is often viewed as an issue that relates only to Memorial’s clinical staff, and some people even feel that there is little that non-clinical staff can do to impact the safe delivery of care to our patients. Even if you are not directly involved with clinical care delivery, you remain one of the

key

Memorial resources that help define the most exceptional care in the world.  Here are just a few ways that you can make an impact in your work:Imagine Yourself to Be a Patient. If you see anything hazardous, report it to the information desk. By keeping your eyes open and thinking like a visitor or a patient, you may help our clinical staff recognize ways of improving care delivery.

Look Around.

Is your work environment safe and does all your equipment work the way that it was intended? Can anyone overhear your comments? All patient information is confidential.

Be Accurate.

Remember that whenever you work with patients, be accurate.

Be Timely.

Show up when you promised. Give reasonable time estimates.

Improve Your Processes.

Keep a good lookout for processes that need to be improved; don’t just accept the old adage that “it’s always been done this way”. If you see a work process that is unsafe, then it needs to be fixed!

The suggestions above represent only a few of the many ways that

a clinical observer (C/O) or job

shadower

(J/S)

can directly influence the surroundings of our patients. Please take a few moments

to

look around and help Memorial create a safe patient care environment. All of Memorial’s patients and visitors will thank you for it!

Maintaining a Safe Environment

Preventing Common Workplace Injuries Use proper tools and techniques to prevent personal injuries that can occur among all workers in all industries, especially those injuries that result from:

Slips on wet floor surfaces

Trips and falls in work areas and walkways Musculoskeletal disorders due to heavy lifting and/or repetitive use of certain joint areas of the body Use of hazardous products Equipment transport

Preventing Injuries Unique to Health Care Facilities

Use proper tools and techniques to prevent personal injuries and illnesses for which health care workers are uniquely at risk, including those that result from:

Needle sticks

Exposure to infectious diseases

Use of specialized equipment (such as equipment that relies on radioactive or chemical substances)

Patient transport

Safety for C/O or J/S

What do you do if… You are injured while working?

Notify your immediate supervisor

All accidents need to be reported even if there is no injury.For incidentals, band aids can be found areas you will be completing your clinical observation or job shadowFor over-the-counter pain medicines, ambassadors may purchase packages from the Gift Shop or 2nd

floor 24hr self-service vending mart located in the Leighton Heart & Vascular waiting area.

You are exposed to blood or body fluids?

Notify the administrative supervisor immediately.

Wash the area of your skin with soap and water.

Call Security to make out a security report and if needed you will be seen in the ER.

When should you contact security?

When you need an escort to your vehicle.

When you encounter a potentially violent situation.

When you go out to your car and your battery is dead or you have a flat tire.

If you are in any of the parking areas and are in need of security either for assistance or to report a problem use the emergency phones located under the blue lights. Call x6920 for non-emergencies.

HOSPITAL EMERGENCY CODE SYSTEM

Additional events not listed (Information system/network failures - Downtime and weather events (i.e. Tornado)) will be announced in plain language.

Call “44” for Emergencies from any Memorial Phone or

647-1000 from any phoneE

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Code Red

Buildings are designed with fire safety in mind.Fire/Smoke walls help contain smoke into compartments.Fire Doors shut automatically when smoke alarms are activated and also help to contain fire.Corridors are designed to give a safe way to exit the building.

Fire alarm pull stations near exits and stairwells.

When a fire alarm pull station is activated… -the fire alarm will sound -Fire doors will close -strobe lights are activated -Elevators move to the ground floor and are disabled.You should be familiar with the location and operation of fire extinguishers!!

Code Red: What to Do in Case of a Fire

Remember the acronym RACE

R

escue anyone in the immediate area of the fireActivate the alarm by calling the hospital operator and pull the fire alarm pull stations Contain the fire- close doors and windows in the immediate fire area

E

xtinguish the fire with the proper fire extinguisher

Code Red: What to Do in Case of a Fire

Remember the acronym PASS

P

ull the pin out of the handle of the fire extinguisher Aim the nozzle of the extinguisher at the base of the fireSqueeze the handle of the extinguisher to activate the spraySweep the base of the fire with the spray from the extinguisher

Code Blue – Cardiac/Respiratory Arrest 

As a C/O or J/S, you are not allowed to perform CPR. Call 44 and give the operator as much information as possible. Keep the area clear for the code team.

Hazardous Material SpillHazardous Chemicals Location - All

Material Spill

Inform patients, visitors, and non-essential staff to leave the area immediately. Limit traffic through area as safely able.

Dial 44 to report Code Orange and provide location. Provide information about product if known (i.e. Sure Flow Drain Opener), any physical characteristics (blue liquid, quantity) and any symptoms (burning eyes, etc). Look up MSDS sheet through Hospital intranet>General Info>Material Safety Data Sheets>type in product name>View/print MSDS. Report to employee health for evaluation. Location-All

Training.

A staff member or ambassador should NEVER use a chemical for which that person has not been trained. Training includes hazards of the chemical; cautions when using the chemical; safe work procedures; what to do if exposure to skin or inhalation; and MSDS, labels, and other reference material.

Report.

Report all unsafe conditions and all hazard Chemical incidents to your supervisor.

In case of a hazardous materials spill:

Call “44” to report Hazardous Material Spill,

contain spill if possible, evacuate area and limit traffic through area if safe to do so.

Missing Infant/Child or Adult

What you Absolutely MUST know:

Amber Alert is the hospital’s code which initiates a process to locate a missing/abducted person (infant, child or adult).

When there is a report of a missing/abducted person, immediately assess the area to determine if in fact there is a missing person.Call “44” an ask that a Missing Infant Child or Adult be called providing the Operator a description of the missing/abducted person and the location last seen.Family members or witnesses should remain at the scene.Check all areas in your immediate vicinity, adjacent hallways and bathrooms for the person.If an infant or child is missing/abducted, watch for people with a child under the age of twelve (12) or a person with clothing or a container in which a child might be located. People fitting this description should be asked to remain at that point until they are cleared by Security. Call “44” to contact Security.

Ambassadors near exit doors should monitor people exiting.

If you identify a potential abductor, or people refuse to cooperate, do not attempt to restrain the individual. Call “44” to inform and Security will respond to the scene.

Infant/Child Abduction

What you Absolutely MUST know:Infant abductors tend to be unconnected to the child or parents and often dress like a hospital staff member. The Infant is not usually visible, so containers and other ability to hide the infant must be considered. A child abductor is often the non-custodial parent.

Hospitals that have been successful in preventing an abduction have had ALL Staff Members acting as the eyes and ears of the organization to protect the infant or child.

 Ask visitors with children to stop - tell them a child is lost and we need everyone to just stop while we find the child. Parents will usually be cooperative because they understand the fear of losing a child.If you encounter someone who is uncooperative, do not put yourself in harm. Observe the person as long as you can, note their appearance, what they are wearing or carrying, where they go, etc. Call “44” to notify Security immediately. Write your observations down. Anything might help.

Infection Control- Hand Washing Hand washing is the

Number One thing you can do to prevent infectionsEvery C/O and J/S is expected to Wash their Hands at these times –

Beginning and end of each work shift

Before eating or handlingWhen obviously contaminated by handling of soiled itemsAfter using restroomAfter Sneezing, Coughing, or Blowing NoseBefore and After each Patient ContactHow to Wash Your HandsWet hands in a moderate stream of water

Apply

soap

and lather well

Rub well

lather

ed hands together for

minimum of 15-20 seconds

Rinse hands under running water

Hold fingers downward until dried with a paper towel

Turn water off with paper towel.

Discard paper towel in wastebasket

Infection Control- Hand SanitizerREMEMBER PUMP

IN, PUMP OUT When entering and exiting patient rooms

How much hand sanitizer:

Apply a dime sized amount of hand sanitizer to the palm of one hand.Rub hands together covering all surfaces of hands and fingers until hand sanitizer is absorbed.

Hand sanitizer is just as effective as soap and water and can be

used:

Before

you enter patient room and when you

exit

After

escorting patient in

wheelchair

Touching door handles and general duties

Hand sanitizer should not be

used:

After

restroom

use

Visibly

soiled

hands

Before/after eating

Maintaining a safe environment is important for the health of patients, employees, and everyone else who enters the facility.

Think Safety First!