Presented to NCMA Boston March Workshop 7 March 2018 Russ Blaine Hello Positive Leadership Resilience Leading Change Tying it Together Culture Culture What is it What if it isnt ID: 693102
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Leading for Effect:Creating a culture of positivity and resilience
Presented to NCMA Boston March Workshop
7 March 2018
Russ BlaineSlide2
Hello!Slide3
Positive Leadership
Resilience
Leading ChangeTying it Together!CultureSlide4
Culture:
What is it? What if it isn’t…
good? Observable ArtifactsStated BeliefsUnderlying Assumptions
What can be done?
Disinterested
Beaten down
Unmotivated
Disengaged
Fearful
Pessimistic
Gossipy
Negative
Mean
Rude
Is your culture…Slide5
Can a culture be changed?
Generally believed cultures can be changed…
Behaviors change first…then beliefsArtifacts… beliefs… assumptions…Is there a structured approach?4Yes, there is. We won’t leave you hanging. Slide6
Kotter’s 8-Stage Process
Establish a sense of urgency
Create a guiding coalitionDevelop a vision and strategyCommunicate the change visionEmpower employees for actionGenerate short-term winsConsolidate gains; produce more changeAnchor new approaches in the culture5Slide7
Steps 1 & 2…
Urgency…
Logos, Pathos, Ethos (??)“We will do this together… beginning now…”“We are better than this… we can do this…”CoalitionPut right people in right placesOptimists, problem solvers, patient managersSupportive, relationship orientedRespected! (Sub-culture & informal leaders)6Slide8
Steps 3 & 4…
Vision, Strategy…
Focused on positive processes and outcomes“Double-good” bottom lineLogical (not “Pollyanna”) strategyBased on team, relationshipsCommunicationFrequent; oriented toward desired outcomesDistributed; up, down, across the organizationUse metaphors, analogies, storiesLead by exampleLISTEN!7Slide9
Steps 5 & 6…
Empowerment…
Remove obstacles…including bad bossesEnsure education and training occursAlign systems (HR, compensation, etc.)Reinforce visionShort-term wins…Demonstrate that planning, sacrifice work!Undercuts the nay-sayersBuilds momentumProvides evidence of the value of change!8Slide10
Steps 7 & 8…
Consolidate gains, create more change…
Take on larger, more significant projectsCapitalize on more distributed supportUse senior leadership to maintain energyAnchorNorms begin to changeChange makes way into common languageResults must be perfectly apparentMay require some turnover, hiring9Slide11
What
is
Positive Leadership? It’s all about…
Driving a positive culture
Creating, sharing a positive vision
Leading with optimism
Confronting, transforming, removing negativity
Creating united and connected teams
Building great relationships and teams
Pursuing excellence
Demonstrating grit, optimism and…
resilience
!
A style of leadership based on
positive psychology
, emphasizing optimistic elements of organizational life as a means of achieving an organization’s goals.
Positive Leadership focuses heavily upon teamwork, vision, employee participation, trust, respect, and customer focus to achieve extraordinary goals… atypical goals…
positively deviant
goals!
How might this help?Slide12
Positive Leaders Create a Positive Climate
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CompassionForgivenessGratitudeSlide13
Positive Leaders Create Positive Relationships
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Healthier TeamsEmotional HealthBetter Loyalty
Opportunities to Support
Physical HealthSlide14
Positive Leaders Foster Positive Communication
13Frequent Positive StatementsDescribe vs EvaluateSupportive Language
Solve Problems
Maintain Authenticity!Slide15
Positive Leaders Create Positive Meaning
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Jobs become careers…Compliance becomes identity…becomes internalization…Virtue
DepthSlide16
Typical outcomes?
“Positively deviant” behavior
Strengths are optimizedMore, better optimistic communicationEnhanced collaborationA virtuous loop… people bringing out the best in people!15Slide17
Resilience & Positive Culture:
A Virtuous Relationship
“A Leader is a dealer in hope.” -Napoleon Bonaparte
Resilience
Positive CultureSlide18
What is Resilience?
-Oxford Dictionary
Coping with disruption
Sustaining health when
under constant pressure
Overcoming
adversities
Adapting when necessarySlide19
So Is There A Resilience Advantage?
Yes!
An optimistic, positive brain is 30% more productive than when negative, neutral, or stressed.-Shawn Achor, The Happiness Advantage“More than 50 years of scientific research have powerfully demonstrated that resilience is the key to success at work and satisfaction in life.” -Karen Reivich & Andrew Shatté, authors, The Resilience FactorSlide20
Practical Ways to Build Resilience
Adopt a growth vs fixed mindset (
Dweck, 2006)Take on “Adaptive Challenges” as an opportunity to practiceChoose to view failures with curiosity instead of judgmentSlide21
Discuss!
A negative climate you’ve been part of
Effects, feelings that resultedWhat were the spoken values?What were the unspoken values (norms?)Examples of positive leader(s), leadershipHow do optimists make you feel?Does it affect your participation, output?How do optimists maintain credibility?How did the organization respond?20Slide22
Positive Leadership
Resilience
Leading ChangeTying it Together!CultureSlide23
What next?
Read! Learn about Positive Leadership and Resilience!!
Identify a mentor… approach! (I will help you!)Make your team better.Simply… begin.22Slide24
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Russ Blaine
russblaine@gmail.com