Problem Cause Solution Espresso doesnt have any crema on the top The ground coffee is too coarse Tampered not enough Clean the filter Espresso coming out too slowly The ground coffee is too fine ID: 240467
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Slide1
Troubleshooting
Problem
Cause
Solution
Espresso doesn’t have any
crema
on the top
The ground coffee is too coarse
Tampered not
enough
Clean
the
filter
Espresso coming out too slowly
The ground coffee is too fine
Tampered
too much
Espresso
is not hot enough
(keep in mind this is an espresso coffee which has a lower temperature compare to regular coffee)
Adjust the temperature settings
Use pre warmed cup
Warm the machine using hot water
Scale on the circuit reducing the performance
Goes into the menu and select an higher temperature
(only for
models with this feature)
Place the cups
on the cup warmer on the top of the machine
Use
hot water before preparing
the coffee in order to pre-warm the
machine and the cup
Perform a descaling Slide2
Problem
Cause
Solution
Milk is not frothed
Milk residual clogged the nozzle
Not
enough steam in the circuit
Remove
the nozzle and clean all the components
Perform a descaling
Check if all the ring gaskets are in place and not broken
Coffee doesn’t come out
Prime the unit
Coffee
filter is
clogged
Without
coffee filter holder open the steam valve allowing water runs through the system
Clean
the coffee filter following
the instruction on the manual
Espresso pump is vibrating
Drip tray is not sitting correctly
Vibration
is normal on espresso pump machines
Adjust the drip tray