West Suffolk councils Two separate councils with separate identities individual and shared pressures common goals and a shared will to manage the financial challenges Focus on outcomes ID: 1028045
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1. Shared ServicesIan Gallin, Chief Executive
2. West Suffolk councilsTwo separate councils with…separate identities individual and shared pressures common goals and a shared will to manage the financial challenges
3. Focus on outcomesShift in organisational cultureInvolvement by membersInvestment into the opportunitiesLetting go of organisational boundaries but respecting individual sovereignty Principles of sharing services
4. Starting at the topWest Suffolk LT and SMTChief Executive, two directors and six heads of service21 service managersSingle staff structure delivering £3.5 million year-on-year savings
5. Members working togetherShared Services Steering GroupProject direction and detailed overviewCabinetJoint Cabinet PlanningAligned portfolio holder responsibilitiesJoint portfolio holder for HousingOverview and ScrutinyJoint meetings for annual report, strategic plan and housing strategy
6. Vision and valuesWest Suffolk Strategic PlanFamilies and communities, economic growth and housingFamilies and Communities Strategy Six Point Plan for growth Housing StrategyRolling programme to align strategies and policies
7. The financesMedium Term Financial StrategyCost sharing modelProcurement StrategyFinancial Procedure Rules and Contract Procedure Rules
8. Working for one organisationPay structureTerms and conditionsPerformance review schemeJob familiesBusiness partner model
9. Aligned systems and processesBusiness Process Re-engineering (BPR) Customer AccessTarget Operating ModelDigital by defaultSystem integration
10. Aligned systems and processes@westsuffolk.gov.ukwww.westsuffolk.gov.ukFinancial management systemCustomer Contact PlatformMiHRModern.govIDOX UniformAnd many more…