French leader of Open Source telephony solutions Strictly confidential Mission statement providing a global Open Source telephony solution A market historically dominated by the b ID: 840912
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1 Strictly confidential French leade
Strictly confidential French leader of Open - Source telephony solutions Strictly confidential Mission statement: providing a global Open - Source telephony solution A market historically dominated by the big ones 3 Proprietary Technology Licence based features Inflexible Hardly interoperable High cost, low value Strictly confidential Mission statement: provi
2 ding a global Open - Source
ding a global Open - Source telephony solution 4 Open - Source solutions already proved their maturity and performance in other IT fields IT Directors in charge of the telephony do not accept anymore this approach A wide opportunity for the OpenSource approach in telephony field when : Value briging Efficient User - friendly Strictly confidential Benchmark 5 ï® Benchma
3 rk : Proprietary Vs XiVO approach
rk : Proprietary Vs XiVO approach Technical approach License based features Unlicensed features : usable even for punctual needs Operational approach Locked environment Open and easily integrated perimeters Proprietary XiVO Vs. Strictly confidential SERVICES Migration Integration Support Updates Specific developments Operation Training XiVO : ope
4 n source benefits integrated in a global
n source benefits integrated in a global IP telephony solution Hardware Appliances designed and assembled for Avencall to ensure optimal performance Linux OS ( Debian Lenny) IP telephony software solution designed for organization/enterprise Open - Source solution designed by Avencall and its community ⦠Main call engine Most - used ToIP Open - Source call engine Community of 9 8
5 00 developers Other possible engine
00 developers Other possible engines 6 Strictly confidential XiVO can be integrated in any existing environment 8 Compatible Interoperable Adaptable Upgradable Entreprise phones (SIP, SCCP) Gateways , cards ⦠Existing Pbx Systems Application(s) ecosystem To any project perimeter To business needs A major release every 8 months XiVO is able to bri
6 ng it value to any kind of project, whil
ng it value to any kind of project, while in the mean time answering all organization prerequisite Strictly confidential ï® Project aim(s) ï· Replacing end - of - life proprietary telephony systems ï· Creating a global telephony network ï· Reducing TCO: investment, expansion, maintenance ï· Providing high - end features to internal users ï· Providing differentiating experience to citizens
7 ï® Implemented solution ï· Centrali
ï® Implemented solution ï· Centralized XiVO IPBX solution, integrated in high - availability architecture ï· Secured migration between the existing and target environments ï· Secured critical remote sites in case of Wan breach ï· Advanced features provided to users : mobility, desktop client, presence⦠Case study : City of Caluire 9 Facts and Figures ï§ 50 , 000
8 citizens ï§ 8 main sites ï
citizens ï§ 8 main sites ï§ 350 users Strictly confidential ï® Choosing XiVO and Avencall ï· Internal benefits : facilitate the internal communication ï§ Unique directory, ï§ Roaming between sites, ï§ Ability to identify users availability, even on remote sites, ï· External benefits : the city hall is now providing a real âcitizen careâ approach ï§ Global welcom
9 e desk based on call distribution, facil
e desk based on call distribution, facilitating citizens access to city services ( i.e mutualized welcome desks resources) ï§ Easy integration between telephony and citizen portal systems, that provide city agent the whole context of an incoming call (whoâs calling ? Whatâs were the previous conversations ?) ï® Going further ï· Next step : using the XiVO solution interoperability to provide
10 mobile services ï§ Contact the city
mobile services ï§ Contact the city services directly from the city smart phone app. ï§ Provide city services availability status ï§ Offer call - back from the appropriate contact with delay commitment Case study : City of Caluire 10 Strictly confidential The best of both worlds ï· The two largest markets for IP telephony ï· Support: 2 time zones ï· R&D: advantageous fisc
11 al incentives Current organisation
al incentives Current organisation Ready for an international expansion Marketing and sales division 12 employees Services centre 14 employees including 2 persons dedicated to support services R&D Centre 5 employees G&A 5 employees 1 sales office Quebec R&D main centre ( XiVO development) 7 employees including Alcatelâs former Professional Services Director S
12 ervices centre 11 Strictly confident
ervices centre 11 Strictly confidential 250 customers â An impressive growth in a market locked by the historical players Public Sector Industry Other Finance and Services 12 Strictly confidential More information 13 Visit our website : www.avencall.com Follow @ avencall on ï® Latest news, rewards and product information : Strictly confidential Thank