Friendly Care Top Tips for All Staff The 4 things well discuss today Whats in this for you What is senior friendly care Agerelated changes to be mindful of 10 things you can do right now to make a difference ID: 1033710
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1. An Introduction to Senior Friendly Care Top Tips for All Staff
2. The 4 things we’ll discuss todayWhat’s in this for youWhat is senior friendly care?Age-related changes to be mindful of10 things you can do right now to make a difference
3. What’s in this for youSenior friendly care contributes tomore equitable care and better health outcomes for older adultsImproved experience for older adults and their caregivers and familiesImproved experience for you
4. What is senior friendly care?Senior friendly care is preventive and proactive care to meet the unique needs of older adultsIt is NOT an “add-on”, “pilot project”, or “special initiative”. It is essential, foundational care that is provided at all times by all care providers within an organization and across sectors.
5. What does senior friendly care look like?sfCare is an organizational priority, and there is a solid foundation for sfCare workProcesses of care are evidence-based and aligned with an older adult’s goals and preferencesCare is respectful, compassionate, and free of ageismPhysical spaces are conducive to the needs of older adultsCare encompasses equity and respects rightssfCare FRAMEWORK RGP’s Senior Friendly Care (sfCare) Framework rgptoronto.ca/wp-content/uploads/2018/02/The-Senior-Friendly-Care-Framework-11x17-Handout.pdf
6. What does sfCare look like to older adults…
7. Some age-related changes to be mindful ofIncreased time to recall or learn new thingsDecreased reaction timesMindDecreased ability to hear high pitched soundsIncreased sensitivity to background noiseHearingDecreased ability to focusSlower adjustment to changing light levelsDecreased ability to resist glareVisionDecreased physical strengthDecreased balance / coordinationStrengthWorld Health Organization’s Age-friendly Primary Health Care Centres Toolkit, 2008 extranet.who.int/agefriendlyworld/wp-content/uploads/2014/06/WHO-Age-friendly-Primary-Health-Care-toolkit.pdf The Center for Health Design’s Designing for Age-Related Changes Among Older Adults, 2015 healthdesign.org/system/files/res_files/ExecSummary-Design%20for%20Age-2015_1.pdf
8. 10 things you can do RIGHT NOW to make your care more senior friendlyDon’t rush when communicating1Use simple, common language2Ask if clarification is needed3MindHearingVisionStrengthMake sure lighting is adequate4Make sure printed material is easy to read5Speak slowly, clearly and in a normal tone9Eliminate background noise10Remove trip hazards6Offer assistance to sit/stand/walk7Make sure water is available and offered8National Institute on Aging’s Talking With Your Older Patients, 2023 nia.nih.gov/health/talking-your-older-patients
9. Better health outcomes for frail older adultswww.rgptoronto.caSupported byDriving system change to advance the quality of care for older adults living with frailty. Innovating bold solutions to complex care problems.V2 2022