Module 3 Stress and Time Management Supply Chain Management Learning Objectives Describe the concept of stress Identify stress reactions in yourself and others Understand the impact of unchecked stress ID: 650724
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1-3-1
Unit 1:Workplace Essentials
Module 3: Stress and Time Management
Supply Chain ManagementSlide2
Learning Objectives
Describe
the concept of stress.Identify
stress reactions in yourself and others.Understand
the impact of unchecked stress.
Determine
the methods to manage stress.Examine the concepts of time management.Identify specific components and techniques of time management.Describe the benefits of time management.Demonstrate the methods for managing your time.
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Stress Management Questionnaire
Exercise 1-3-11-3-
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Stressors
Social
EnvironmentalDifficult decisionsHealth issuesChange
FamilyPainChemical
Work
Disease
Commuting1-3-4Slide5
Stress and Performance
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STRESS LEVEL
Panic
Boredom
HIGH
LOW
LOW
HIGH
PEAK PERFORMANCE ZONESlide6
QUESTION
What effect does having little or no stress in your life, have on your performance?
Low performanceBoredom1-3-
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Stress and Performance
Understress
– find ways to increase stressLooks for problems to solveListen to upbeat music
Take a cold showerExerciseChange work location
Eat spicy foods
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Stress and Performance
Overstress impairs physical and intellectual functioningMeditateBreathe deeply
Relax your musclesImagine a relaxing sceneListen to slow, melodic musicTake a warm bathLie on a soft bedEat bland foods, drink warm milk
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Stress and Performance
Peak performance lies between understress and overstress
You feel energetic, enthusiastic, confident, and in control of yourself and eventsPeople become more creative, efficient, alert and responsiveSpeed, endurance, and reaction times are optimal
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Factors of Stress
Genetics
- Does heart disease or high blood pressure run in your family? Personality
- Are you obsessed with trying to do more in a shorter period of time? Are you unable to relax?
Demands
-
Are you in good physical and psychological shape or is your energy sapped by physical demands? Are the demands of your job or your personal problems overly stressful?1-3-10Slide11
QUESTION
What are some examples of how you react to stress?
Clammy handsForgetfulnessInsomniaAnger
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©grafooSlide12
Reactions to Stress
“The cornerstone of stress management is the knowledge that gaining control over our lives depends not so much on what is happening, but on
how we choose to react
.” (Dr. Herbert Kindler)
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Physical Responses to
Short-Term Stress
Physical ResponsesFight or flightDry mouthShortness of breathHeart pounding
Jaw/fist clenchingClammy hands or sweaty feet1-3-
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Stress Response
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PHYSICAL
EMOTIONAL
SOCIALSlide15
Emotional Responses to
Short-Term Stress
ApprehensionAngerAnxietyWorryPanic
FearFrustrationGuilt
Inability to concentrate
Violence
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Responses to Long-Term Stress
Job burnout
ExhaustionIrritabilityEmotional outburstsFatigueAlcohol or drug abuse
Weight gainWorkplace violence
Weight loss
Difficulty concentrating
Physical symptomsHeadachesArthritisBackachesFeeling inadequate, worthless, suspicious1-3-16Slide17
Personal Stress Management
Identify what is making you stressedIdentify your normal response to that stress
Build resilience to stressThree strategies to self-empowermentChange your perception to the situationAddress the problem verbally with othersExit
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QUESTION
How do you personally deal
with stress?
Spend more time in activities that uplift your spirit, such as dancing, singing, praying, reading, or pursuing hobbies.
Improve family support structure.
Play.
Laugh and maintain your sense of humor.1-3-18Slide19
Benefits of Exercise
Prepares the body to resist stress
Provides both physiological and psychological benefits, which include:Increases concentrationReduces blood pressure, anxiety and hostility Better sleep and weight control
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Benefits of Good Nutrition
and Rest
Mental alertnessIncreased proficiency on the jobAbility to perform your job more efficientlyTake your vacation in small chunks and use to rest and rejuvenate
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Relaxation Techniques
Do regularly
Deep breathingMuscle relaxationDevelopment of cooperative support systems
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Case Study
“Can We Strike A Balance?”
Exercise 1-3-21-3-22Slide23
Case Study 1-3-2
What are indications of your stress? Of Cindy’s stress?
How is Cindy’s stress causing your stress?What would you suggest Cindy do to relieve her stress?Should you talk to your supervisor about the situation?
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Generations of
Time Management
First generation – “crisis manager”
Second generation – “calendar king”
Third generation – “
prioritizer”
Fourth generation – “balanced manager”1-3-24Slide25
Covey’s Quadrants of Urgency
Quadrant I – urgent and important
Quadrant II – not urgent but importantQuadrant III – urgent and not importantQuadrant IV – not urgent and not important
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Components of Effective
Time Management
Get organized.Set priorities.Set up a system.Schedule.
Beat deadlines.1-3-
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Techniques for Setting Priorities
ABC or 1, 2, 3 Method
Pareto Principle (80/20 method)
Swiss Cheese Method1-3-27Slide28
Setting Priorities
Six Factors to Consider
Family obligationsProject deadlinesAnticipated stress involvedProject length
LocationDegree of difficulty1-3-
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Advantages of Using a
“To-do” List
It’s easy.It’s manageable.It gives you peace of mind.You won’t forget important things you need to accomplish.
It’s measurable.
DON’T FORGET TO SCHEDULE TIME FOR YOURSELF TO RELAX
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When Are You Most Productive?
In the morning?
Just before lunch?Just after lunch?In the late afternoon?
In the evening?1-3-30Slide31
Summary
Unchecked stress can lead to a variety of adverse problems.
PhysicalPsychologicalSocialBeing physically fit and maintaining a nutritious diet will contribute to your ability to control stress.
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Summary
(Cont’d.)Knowing how to relieve stress in your life will lead to better health, and a much happier you.
Employing effective time-management techniques will reduce the stress in your life, making you a better logistics associate, improving your quality of life, and allowing you to enjoy your work, your family, and friends.
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