Selenunluogluieuedutr Sunluogluweeblycom BA 567 Dynamics of organizations What is management Contact Details Dr Selen Unluoglu Email selenunluogluieuedutr Room C 722 Telephone 488 8552 ID: 468695
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Dr. Selen unluogluSelen.unluoglu@ieu.edu.trSunluoglu.weebly.comBA 567- Dynamics of organizations
What is management?Slide2
Contact DetailsDr. Selen UnluogluE-mail: selen.unluoglu@ieu.edu.trRoom: C 722
Telephone: 488 8552Slide3
A Learning Contract?Your expectations ? You tell me!My expectations (of you)?
You guess!Slide4
Course Structure: LecturesWeeklyTuesday, 18:30
Duration
Attendance
Source of vital information!
Assigned to small group (of about 3-4 studentsSlide5
GoalsReveal the theory of practiceEnrich understanding of how to create and manage organizations in which people thrive and perform at their best.
Deal
more effectively with the complexity and uncertainty involved in living and working within organizations
Determine and apply a management perspective that suits best to the situation.
Breadth versus depthSlide6
Class AssetsIntroduce yourself What experience or knowledge or skill are you most excited about bringing to class? Slide7
AssessmentOutputs from in-class exercises 25%Midterm 25%Date: 9th April 2013 The Reflected Best-Self Exercise 25%Individual Assignment
Deadline: 21st May 2013
Presentation 25%
Group Project
Analysis of
Aravind
Eye Care Hospital
Date: 28th May 2013
http://www.aravind.org/aboutus/casestudiesonaravind.aspx
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So Far…
…Any Questions?Slide9
What is Management? What do we mean when we say: the management of organization? good management? bad management? I would like to be a manager? What do managers do? Slide10
Exercise – a Manager? Discuss and draw a manager. Think about what they look like, think about what they do. What are the manager’s features? Be imaginative and support your choices of features you ascribed to managers. Slide11
The Origins of Management? The practice of management is ANCIENT:
Village and household management skills of our more ‘primitive’ ancestors
Wren (1979) notes the recording of business transactions by the Sumerians circa 3000 BC
Armies and ancient military campaigns required considerable management skills (e.g. consider the managerial and logistical problems of Hannibal’s crossing of the Alps)
Civil engineering feats of ancient civilisations (e.g. The Seven Wonders of the Ancient World)
Indeed,
if one accepts Darwin’s Theory of Evolution,
one could contentiously argue that some managerial skills/behaviours, id est leading and controlling, have been inherited from our animal ancestors e.g. the social groupings of primates contain a hierarchical structure.Slide12
Not Just a Fundamental Question but a Problematic One! The social construction of management. Management as:
A series of activities
A social or occupational grouping
The management of routines (e.g. planning/organizing etc.)
Source: Grey (1999)Slide13
The Nature of Managerial Work: Folklore and FactFour MYTHS about Management
Reflective, systematic planner
Effective manager no regular duties to perform
Senior management requires aggregated information
Management is a science or profession
(Source: Mintzberg, 1990 [reprint])Slide14
Management is ...Eclectic, but usually is composed for four roles: PlanningOrganizing
Controlling
Leading
Management is both a
science
and an
art
which consequentially requires both
personal experience
of managing and
formal education
in the basic principles to ensure success (Daft, 2000:23) Slide15
Management is ...To manage is to forecast and plan, to organize, to command, to coordinate and to control (Fayol, 1916 )‘Management is the attainment of organizational goals in an effective and efficient manner through planning, organizing, leading and controlling organizational resources.’ (Daft,2000:7)Management is a social process ... Planning, control, co-ordination and motivation (Brech, 1957)
Managing is getting things done through other people (Douglas, Cook and Hendricks, 1972)Slide16
Management as ‘Everyday’ PracticeHales (1993) distinguishes between management as a ‘general human process’ and management as a specialist activity/group.
Five elements to this “general human process” :
1. Determining what needs to be done
2. Planning how to do it
3. The allocation of time and effort
4. The co-ordination of the task
5. Control loop (result is as intended)Slide17
So, People in OrganizationsManagers work involves a great deal of human interaction, guidance, assignment giving and goal setting, discussing, communicating – working with people! Complexity of management is in getting things done through other people Why is it hard and complicated?Slide18
Even More So ... Complexity of management is in getting things done through other people; to produce the most outputs with the lease resources increasing organizational profitsSlide19
So, What are We Going to Learn?Management as structuring of tasks, roles and responsibilities – org. structure/ communication/ team work Management as motivation – theories of motivationManagement as leadership – theories of leadershipManagement as finding the right people – selection and retention of employees/ diversity management
Management as change process – theories of change (if we have time)Slide20
References & Helpful ReadingGrey, C. (1999). “'We Are All Managers Now'; 'We Always Were': On the Development and Demise of Management.” Journal of Management Studies, 36(5): 561-585.Hales, C. P. (1993).
Managing Through Organization.
London,
Routledge
.
Mintzberg
, H.(1990). “The Manager’s Job: Folklore and Fact.”
Harvard Business Review
, March – April, 163 – 176.
Stewart, R. (1967).
Managers and Their Jobs
. London, Macmillan.