ISPC Meeting Institutional Accreditation at EMU Rooted in continuous improvement principles and practices Systems Portfolio Examination of effectiveness of operating processes process ID: 604541
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April 26, 2012ISPC Meeting
Institutional Accreditation at EMUSlide2
Rooted in continuous improvement
principles and
practicesSystems Portfolio: Examination of effectiveness of operating processes, process results and improvements, and goalsOnline at www.emich.edu/portfolioOther components of AQIP participation: Action ProjectsStrategy Fora“Quality Check-Up” visitReaffirmation of accreditation
AQIP as an Accreditation PathwaySlide3
To maintain accreditation,
institutions must document conformity to five criteria:
Mission and integrityPreparing for the futureStudent learning and effective teachingAcquisition, discovery, and application of knowledgeEngagement
and
serviceEach criterion includes several core components.
HLC Criteria For AccreditationSlide4
Successes:
Transitioning from
“pockets” of well-intentioned to more integrated and effective structures that optimize conditions for learningTransitioning from “what is taught” to “what is learned” and from “service approval” to “service impact” Opportunities & Challenges:The need to better couple learning and developmental outcomes with experiences and services offered across campus.Honest conversation about whether services offered have the impact desired … and, if not, what do we need to change?Identify and correct ways in which one unit’s work maybe unintentionally crossing purposes against other units… and undermining student success.Need to create a “system’s thinking” web approach – a networked infrastructure that is both physical and philosophical, that connects people sharing a common vision of the whole student. Helping Students learn
1Slide5
Selected
Distinctive
Objective:Community engagement projects that are educationally-focusedStrengths:The sheer number and variety of engagements that reflect symbiotic relationships focused on well-being of communities, including lifelong learning and professional developmentOpportunities & Challenges:Developing a strategic focus for community engagement, reflecting the institutional strategic planDeveloping systematic processes for (1) evaluating the impact of our work to enrich com- munities and (2) communicating, internally and externally, the processes and impacts of our work to enrich
communities
Accomplishing Other Distinctive Objectives2Slide6
Strengths:
Intentional
, proactive approach to understanding student and stakeholder needs, and addressing these needsInnovative use of technology to understand, assess, and serve students and stakeholdersImprovements to campus facilities, and signageOpportunities & Challenges: Using technology to merge
data from
distinct systems, thus reducing inefficiencies in gathering and using data
Becoming more responsive to younger potential students (e.g., Early
College Alliance, Gear Up,
youth in foster care)
More consistent, accurate, and accessible academic
advising
resources
Understanding Students’ and Other Stakeholders’ Needs
3Slide7
Strengths:
Recognizing and rewarding staff
and facultyCampus infrastructure improvements that benefit students, faculty and staffUsing technology to improve the performance management and improvement processes, emergency preparedness, and campus safety.Opportunities & Challenges:
More systematic measurement of employee morale, job satisfaction, and interest in innovative employee
benefit programs
Developing
an employee succession
planning program with a
systematic approach to recruiting, retaining, developing, and promoting faculty and
staff … and eventually phased retirement
The challenge: become a nationally
recognized
great
academic workplace
that fosters a culture of success, high employee morale, and job satisfaction in the face of challenging economic circumstances.
Valuing People
4Slide8
Strengths:
Implemented
a variety of processes to inform campus and seek broad-based inputBroadened support for leadership and skill developmentStrong leadership in University Communications, providing timely, transparent and consistent external and internal messagingOpportunities & Challenges:Extended programs: a potential strategic growth area … in need of executive leadershipLeadership training and succession planning, especially for academic department headsA university-wide
decision
making processLeading and Communicating5Slide9
Strengths:
Major improvements in campus security
Student satisfaction with many support services, both academic and non-academic Opportunities & Challenges:Developing more effective, consistent, & efficient data sharing campus-wide to guide decisionsIncreasing efficiencies in order to reduce spending without compromising service quality Supporting Institutional Operations6Slide10
Strengths:
Comprehensive
systems and infrastructure to select, manage, and distribute information supporting instructional and non-instructional programsA variety of techniques used to measure, analyze, and improve institutional performanceOpportunities & Challenges:Streamline the academic program review processesEnsuring the compatibility between all secondary information systems and the main Banner systemAchieving shared understandings of "effectiveness" across unitsEnsuring that unit-based data collection methods are compatible
Measuring
Effectiveness
7Slide11
Strengths:
I
nstitutional Strategic Planning Council (ISPC): established in 2006, restructured in March 2011, completion of next plan expected in January 2013. Milestones reached to date include: Revisiting university mission, vision and 5 year goals, using input from over 2300 individuals (faculty, staff, students, alumni, etc.)Developed web site & communication process, environmental scan, economic and social impact study, and program demand/sustainability analysisIntentional linkages forged among continuous improvement, strategic planning, and university
budgeting
Unit plans developed: Student Success Network, Strategic Enrollment Network, Student Affairs and Enrollment Management Division, Business and Finance Division, Department of Information Technology, College of Arts & Sciences, College of Health & Human Services
Planning
Continuous
Improvements
8Slide12
Opportunities & Challenges:
University
Strategic Plan: Will provide a framework within which to align: Data analysis and use in decisionsAssessing performance and outcomes Priorities, as reflected in resource availability and allocationUnit-level plansPlanning Continuous Improvements8Slide13
Strengths:
Staff
, faculty and students: all involved in communities through volunteering, experiential learning, grants, consultingCampus units dedicated solely to linking the university and the region (Nonprofit Leadership Alliance, Academic Service Learning, VISION, Career Services, Institute for the Study of Children, Families and Communities)Opportunities & Challenges:Creating strategic direction and cohesiveness in community engagementStrengthening and expanding relationships with community collegesContinued growth in international opportunities:Ambassadorial
and Consular Corps Liaison Office
Master’s International at EMUBuilding Collaborative Relationships
9Slide14
Themes of our successes and challenges