What are the products an airline offers What service do airlines provide P3 Describe the products and services provided by three different types of commercial passenger airlines British Airways ID: 148073
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Slide1
Your manager is pleased with your work so far, but would like you to compare the products and services offered in more depth
.What are the products an airline offers? What service do airlines provide?
P3: Describe
the products and services provided by three different types of commercial passenger airlinesSlide2
British Airways
How can you book a flight? What types of ticket are there? What additional charges (E.G. For baggage) are there?
What
are the levels of service like for the different airlines?
What
is the range of destinations does BA fly to? Slide3
Ryanair
How can you book a flight? What types of ticket are there? What additional charges (E.G. For baggage) are there?
What
are the levels of service like for the different airlines?
What
is the range of destinations does
the airline
fly to? Slide4
Charter Airline – Thomson
How can you book a flight? What types of ticket are there?
What
additional charges (E.G. For baggage) are there?
What
are the levels of service like for the different airlines?
What
is the range of destinations does
the airline
fly to
? Slide5
M2: Compare products and services provided by three different types of commercial passenger airlines
Products and servicesFull Service Airline: British Airways
Low cost scheduled
airline
:
Charter airline
Methods to book a flight e.g. via the internet, via travel agent
Type of ticket e.g. e-ticket, reference number only, IATA paper ticket, charter ticket
Classes of travel
What is included in the price
Additional charges
Levels of service
Range of
destinationsSlide6
SimilaritiesSlide7
D2: Analyse the advantages and disadvantages of travelling on a selected route with two different types of commercial passenger airlines.
AdvantagesDisadvantages