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Basic Service Officer Claims Basic Service Officer Claims

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Basic Service Officer Claims - PPT Presentation

Brian Mullican Department Service Officer American Legion Department of Virginia Before we Begin here are some terms you need to know CFR Code of Federal Regulations SC Service Connected ID: 433306

veteran service benefits veterans service veteran veterans benefits claim pension connected care medical disability evidence records income claims debt connection chapter spouses

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Slide1

Basic Service Officer Claims

Brian Mullican

Department Service Officer

American Legion

Department of VirginiaSlide2

Before we Begin here are some terms you need to knowCFR = Code of Federal Regulations

S/C = Service Connected

SSB = Special Separation Benefit

VSI = Voluntary Separation Benefit

STRs = Service Treatment Records

NEXUS = Medical statement of condition linking

condition to Military Service Slide3

MORE ACCRONYMSNOD = NOTICE OF DISAGREEMENT

BCMR = BOARD OF CORRECTION FOR MILITARY RECORDS

DCR = DISCHARGE REVIEW BOARD

CUE = CLEAR AND UNMISTAKABLE ERRORSlide4

Photo by Alfred Eisenstadt

Times Square, 1945Slide5

CHAPTER1

INTRODUCTION

BASIC

TRAINING

VE

T

ERANS'

BENEFITSSlide6

THE ADVOCACY NETWORK

POST SERVICE OFFICER

DISTRICT SERVICE OFFICER

NOT ALLOWED TO CHARGE A FEE

MOST HAVE LIIVIITED I<NOWLEDGE & RESOURCES

NOT ALLOWED TO WORK WITH VA DIRECTLY

PROVIDE SERVICE & SUPPORT AND REFER THE I INDIVIDUAL TO AN ACCREDITED SERVICE OFFICER

ALL PAPER WORK IS SENT NOT TO VA BUT THE SERVICE

OFFICER THAT THE INDIVIDUAL IS WORKNG WITH

SERVICE OFFICERS ARE NOT OBLIGATED TO SEND

NEGATIVE INFORMATION TO VA UNLESS THEY ASK FOR ITSlide7

(

I

OVER.VIEW:VA CLAIMS

SYSTEM

NEARLY

1/3

OF

THE

US

POPULATION

IS

POTENTIALLY

ELIGIBLE

FOR

FEDERAL

VETERANS'

BENEFITiS

-

26

MILIJON

VETERANS,

48

MILLION

FAMILY

MEMBERS

VA

IS

A

FRlEND

OF

.

THE

VETERAN

BUT

IT

MUST

GUARD

T

HE

TAXPAYER'S

MONEY

NOTHIN'G

IS

EVER

FINAL

IN

THE

VA

SYSTEM

ALL

CASES

CAN

BE

REOPENED

NEW

MATERlAL

WILL

BE

REVIEWED

WITH

THE

OLD

AFRESff

(

ALL

OVER

AGAIN)

IF

IT

IS

NOT

NEW

THEN

VA

HAS

TO

INFORM

THE

INDIV

I

:

DUAL

OF

HIS/HER

RlGHTS

OF

APPEALSlide8

OVER.VIEW:VA

CLAIMS

SYSTEM

IN

SOME

CASES,

AND

RO

DECISION

CAN

BE

C

H

AN

G

-

ED

IF

THE

VETERAN

CAN

SHOW

THAT

THE

DECISION

WAS

BASED

ON

CLEAR

AND

U

NMISTAKABLE

ERROR

ALSO

BASED

ON

T

H

E

LAW

AT

THE

TIME

THE

CASE

WAS

D

ENIED

OR

T

H

E

VA

WAS

WRONG

VA

CLAIMS

T

H

AT

THE

SYSTEM

IS

NON

ADVER

SA

RIAL

(

THAT

IS

VA

IS

SUPPOSED

TO

BE

FAI

R

AND

HELP

THE

CLAIMANT,

AND

NO

ONE

IS

SUPPOSED

TO

BE

ARGUING

AGAINST

THE

CLAIMSlide9

B

ENEFIT

OF

DOUBT

IF

THE

EVIDENCE

IS

EVENLY

BALANCED

THE

C

L

A

IM

IS

A

WARDED

VA

HAS

THE

RESPONSIBILITY

TO

ASSIST

THE

CLAIMANT

WITH

OBTAINING

MEDICAL

RECORJ

)S

SOCIAL

SECURITY

RECORDS

GOVERNMENT

DOCUMENTS

CONDUCT

MEDICAL

EXAMINATIONS

TO

ACCESS

THE

CLAIMANTS

PHYSICAL

AND

MENTAL

CONDITIONSSlide10

VETERA

N

S

ARE

NOT

AUTOMATICALLY

ENTITLED

TO

VA

H

OSPITAL

CARE,

NURSING

HOME

CARE

OR

OUTPATIENT TREATMENT SIMPLY BECAUSE THEY ARE VETIERANS.

VA

MEDICAL

CARE

IS

PRINCIPALLY

DIRECTED

TOWAR

D

TREATING

MEDICAL

PROBLEMS

THAT

OCCURRED

IN

THE

SERVICE

HOWE

VER

,

VETERANS

ARE

SOMETIMES

ELIGIBLE

FOR

CARE

FOR

OTHER

PROBLEMS

-

SOME

\TETERANS

MEDICAL

CARE

IS

FREE

AND

OTHERS

H

AVE

TO

PAY

A

CO-PAY

(

PAY

PART

OF

THE

COS'T

OF

THEIR

CARE)Slide11

ELIGIBILITY

REQUIREMENTS

CHAPTER2

DEFINITION

OF

A

VETERAN

VA

DEFIN

ES

A

VETERAN

AS

SOMEONE

WHO

SERVED

IN

THE ACTIVE MILITARY, NAVAL, OR AIR SERVICE, AND WAS

DISCHARGED

OR

RELEASED

THERE

FROM

"UNDE

R

CONDITIONS

OTHER

THAN

DISHON

O

RABLE.''

RESER

V

ISTS

IN

ANY

PERIOD

OF

ACTIVE

DUTY

FOR

TRAINI

N

-

G

HOWEVER

,

A

VETERAN

NEED

NOT

HAVE

SERVED

IN

WARTIME

OR

HAVE

ENGAGED

IN

COMBAT

TO

BE

ELIGBLE

FOR

MANY

VA

BENEFITSSlide12

DISC

H

ARGE

REQUIREMENTS

H

O

NORABLE

DISCHARGE

OR

A

DISCHARGE

UNDER

HONORABLE

CON

D

ITIONS,

OFTEN CALL

ED

A GENERAL DISCHARGE WILL QUALIFY FOR BENEFITSSlide13

FAMILY

MEMBERS'

ELIGIBILITY

THE

VETERAN

MUST

FIRST

MEET

THE

VA'S

ELIGIBILITY

REQUIRElv1ENTS

SPOUSES-

M

UST

HAVE

LIVED

WITH

THE VETERAN FROM DATE OF MARRIAGE UNTIL DEATH

(

EXCEPT

IN

THE

CASE

OF

SPOUSAL

_

A

_

BUSE

OR

THE

HUSBAND

SEPERATES

FROM

THE

SPOUSE

AJ'.JD

THE

VETERAN

IS

AT

FAULT

- A

COMN.[ON

LAW

MARRIAGE

IS

ONE

WHERE

NO

WEDDING

CEREMC

)NY

TOO

K

PLACE,

BUT

THEY

LIVED

TOGETHER

AND

STOOD

1

0UT

AS

HUSBAND

AND

WIFE

CHILDRE

N

LEGIT

IMATE

ILLEGI1T1

MATE

ADOPT

ED

STEP

CHILDRENSlide14

EL

I

GIBILITY

BY

TYPE

OF

BENEFIT

A

VETERAN

WIT

H

A

SERVICE­

CO

NN

ECTED

DISABILITY

RATED

30

PERCENT OR MORE IS ELIGIBLE FOR ADDITIONAL MONTHLY PAYMENTSF0

1

R

A

SPOUSE,

A

CHILD

,

AND

A

DEPENDENT

PARENTSlide15

WI

LL

FUL

MISCONDUCT

THE

V

A

WILL

NOT

A

WARD

BENEFITS

FOR

A

VETERAN'S

INJURY

OR

DISEASE

IF THE DISABILITY WAS A RESULT OF THE VETERANS OWN

WILLFULL

MISCONDUCTSlide16

A

PPORTIONMENT

IN

SO

ME

CASES

ALL

OR

PART

OF

THE

PENSI

O

N

OR

COMPENSION

PAYMENTS

ARE DIVIDED UP AMONG FAMILY MEMBERSOCCURS WHEN

FAMILY

MEMBERS

ARE

NOT

LIVING

WITH

AND/

OR

THE

VETERAN

IS NOT

SUPPORTING

THEMSlide17

S

E

.

RVICE

-

CONNECTED

COMPENSATION

CHAPTER

3

SERVICE

CONNECTED

COMPENSATION

IS

A

M

O

NTHLY

PAYMENT MADE BY THE V A TO A VETERAN WITH A PHYSI

CA

L

OR

MENTAL

DISABILITY

THAT

WAS

INCURRED

OR

WAS

AGGR

A

VATED

BY

MILITARY

SERVICESlide18

FIVE

WAYS

TO

ESTABLISH

SERVICE

CONNECTION

DIRECT

SERVICE

CONNECTION

SERVI

C

E

CONNECTION

THROUGH

AGGR

A

VATION

PRESUMTIVE

SERVICE

CONNECTION

SERVICE CONNECTION FOR INJURIES CAUSED

BY VA

HEALTH

CARESlide19

SERVICE

CONNECTION

BASED

ON

VA

MEDICAL

CARE

AN

INJURY

OR

AGGRAVATION

OF

AN

INJUR

Y

CAUSED

BY

VAHOSPITALIZATION MEDICAL OR SURGICAL TREATMENT, VA EXAMS,ORVA

VOCATIONAL

REHABILITATION

CAN

B

J

E

SERVICE

CONNECTEDSlide20

SERVICE

CONNECTION

BASED

ON

VA

MEDICAL

CARE

SECTION

1151

CLAIMS

DID

T

H

E

INDIVIDUAL

SUFFER

AN

INJUR

Y THAT WAS VA’S FAULTCLAIMANT MUST ESTABLISH THAT

VA

FAU

L

T

OR

ACCIDENT

CAUSED

THE

INJURY

USUALLLY

ONCE

THIS

IS

DONE

THE

VETERAN

RECIEVES

A

PERCENTAGE

RAT

ING

AND

THE

VETERAN

IS

PAID

COMJPENSATION

BENEFITSSlide21

SERVICE

CONNECTION

BASED

ON

VA

MEDICAL

CARE

IF

THE

SECTION

1151

IS

BASED

ON

DEAT

H

OF

A VETERAN THEN THE SURVIVING SPOUSE IS AWARDED DICSlide22

HOW

THE

VA

RATES

DISABILITY

CHAPTER4

LEVE

L

S

OF

DISABILITY

ONCE

VA

DECIDES

T

H

AT

THE

DISABILY IS SERVICE CONNECTED, IF MUST· DECIDE THE

LEVEL

OF

THAT

DISABILITY,

WHICH

WI

LL

DETERMINE

HOW

MUCH

THE

VETERAN

WILL

RECEIVESlide23

TO'TAL

100°/o

DISABILITY

THERE

ARE

TWO

WAYS

IN

WHICH

A

VETERAN

CAN

BE

RATED

100

PERCENT

-BY

QUALIFYING UNDER THE RATINGSCHEDULE-BY QUALIFYING

FOR

"INDIVIDUAL

UNE

M

PLOYABILITY"Slide24

SPECIAL

TYPES

OF

CLAIMS

MENTAL

DISORDERS

_

·

MOST

COMMON

IS

PTS

(

POST-TRAMATIC

STRESS

)

ANXIETY

DISORDE

RINDIVIDUAL SHOWS ONE OR

MORE

CHARACTERISTIC

SYMPTOMS

AFTER

EXPERlENCING

A

VERY

TRAUM

A

TIC

EVE,NT

OR

STRESSOR

INTENSE

FEAR

HORROR

HELPLESSNESS

DOES

N

OT

HAVE

TO

BE

COMBAT

RELATEDSlide25

SERVICE-CONNECTED

DEATH

BENEFITS

CHAPTER

5

DEPE

N

DENCY

AND

COMPENSATION

-

MO

N

THLY

PAYMENT

TO

SPOUSE,

CHIL

DREN

AND

DEPENDENT PARENTS-DEATH MUST BE SERVICE

CONNECTED

-SPOUSE

MUST

BE

LEGALLY

MARRIED

TO

AND

LIVING

WITH

THE

VETERAN

AT

THE

TIME

OF

DEATHSlide26

SERVICE-CONNECTED

DEATH

BENEFITS

CHAPTER

5

VETERAN'S

DEATH

SHOULD

BE

SERVICE

CONNECTED

AND

WAS

THE

CONT

R

IBUTING

FACTOR

OR

PRINCIPAL CAUSEIT MAY NOT BE ENOUGH

THAT

THE

SERVICE

CONNECTION

CONTRIBUTED

TO

THE

DEATHSlide27

SERVICE-CONNECTED

DEATH

BENEFITS

CHAPTER

5

DIC

HAS

TWO

PROGRAMS

SURVIVORS

OF

VETERANS

WHO

DIED

BEFORE

JAN

1, 1993BASED ON THE HIGHEST MILITARY RAN

K

HELD

SURVIVORS

OF

VETERANS

WHO

DIED

AFTER

JAN

1,

1993

ALl,

SURVIVING

SPOUSES

ARE

PAID

THE

SAME

PAYMENTS

CAN

BE

INCREASED

ONLY

-

VETERAN

WAS

RECEIVING

100°/o

FOR

THE

LAST

8

YEARS

-

THE

SPOUSE

WAS

MARRIED

TO

THE

VETERAN

FOR

THOSE

EIGHT

YEARSSlide28

RESTO

R

ED

ENTITLEMENT

PROGRAM

FOR

SURVIVORS

STARTED

IN

1982

TO

SUPPLEMENT

SOCIAL

SECURl'TY

NOT

REALLY

A

VA

BENEFIT BUT A SOCIAL SECURITY BENEFIT AND MANAGED

BY

THE

VA

PAID

TO

SPOUSES

OF

SOLDIERS

THAT

DIED

ON

ACTIVE

DUTY

PRIOR

TO

1981

PAID

TO

SPOUSES

OF

SERVICE

MEMBERS

AS

THE

DIRECT

RESULT

OF

SERVICE-

CONNECTED

DISAB ILITY

OR

AGGRAVATED

IN

THE

LINE

OF

.

DUTY

VA

MAKES

THE

LINE

OF

DUTY

DECISIONSSlide29

NON-SERVICE-CONNECTED

CHAPTER

6

PENSION

NON-SERVICE-CONNECTED

VA

PENSION

IS

A

MONT

H

L

Y

PAYMENT

AVAILABLE

TO

CERTAIN

WARTIME

VETERANS WHO ARE PERMANENTLY AND TOTALLY DISABLED AND

FI

N

ANCIALLY

NEEDY

ELIGIBILITY

FOR

VA

PENSION

BENEFITS

MUST

HAVE

SERVICE

DURING

WARTIME

DISCHARGED

UNDER

CONDITIONS

OTHER

THAN

DISHONORABLE

BE

PERMANENTLY

AND

TOTALLY

DISABLED

MEET

AND

INCOME

AND

NET

WORTH

TESTSlide30

INCOME

AND

NET

WORTH

LIMITS

A

VETERANS

NET

WORTH

IS

CONSISTS

OF

REAL

PROPERTY

(

LAND

)

PERSONAL

PROPERTY (MATERIAL POSSESSIONS)DOES NOT ENCLUDE THE

VETERANS

HOME

DOES INCLUDE

F

AMIL

Y

INCOMESlide31

PENSION

PROGRAMS

OLD

LAW

PENSION

END

E

D

JULY

1,

1960

DID

NO

T

COUNT

THE

SPOUSES

INCOME

SECTION

306 PENSION-JULY 1, 1960 - DECEMBER

31,

1978

-

DOES

COUNT

THE

SPOUSES

UNEARNED

INCOME

SUCH

AS

SOCIAL

SECURITY

BENEFITSSlide32

PENSION

PROGRAMS

''IMPROVED

PENSION''

-

ONLY

P

ROGRAM

CURRENTLY

AVAILABLE

-

EFFECTIVE

JANUARY

1,

1979

-

COU

N

TS

ALL

OF THE SPOUSES INCOMESlide33

PENSION

PROGRAMS

CALC

U

LATING

IMPROVED

PENSION

-

TWO

STEPS

VETERANS

MAXIMUM

ANNUAL

PENSION

RATE

(MAPR)

TYPE

OF

VETERAN,

SPOUSE,

CHILDRENINCREASED BY TOTAL NUMBERS OF

EACH

INCREASED

BENEFITS

DEPENDING

ON

THE

SEVERITY

OF

THE

DISABILITY

DEPENDENT

PARENTS

ARE

NOT

COUNTED

•VETERANS

COUNTED

INCOME

CANNOT

EXCE

ED

THE

VETERANS

MAXIMU

M

ANNUAL

PE

N

SIONSlide34

PENSION

PROGRAMS

SPECIAL

MONTHLY

PENSION

(SMP)

-TWO

TYPES

HOUSEBOUND

BENEFITS

100°/o

PERMAN

EN

T

DISABILITY-

CONFINED

TO

THEIR

HOMES

100°/o

PERMANENT DISABILITY AND ANOTHER

60°/o

FOR

A

SECOND

DISABILITY

AID

AND

ATTENDANCE

-.AVAILABLE

TO

VETERANS

THAT

NEED

A

SSIS

T

A

NCE

IN

DAILY

LIVING IE:

DRESSING,

BATHING,

COO

K

ING,

E'TC.

THINK QUALITY OF LIFE Slide35

PENSION

PROGRAMS

NON-SERVICE

CONNECTED

DEATH

PENSION

FOR

LOW

INCOME

SPOUSES

AND

SPOUSES

WITH

CHILDREN

ELIGIBILTY

.

-

VETERAN

MUST MEET THE ELIGIBILTY FOR VA

BENEFITS

THE

SURVIOR

MUST

DEMONSTATE

FINANCIAL

NEED

AND

MUST

NOT

HAVE

EXCESSIVE

WORTHSlide36

THE

VA

CLAIMS

PROCESS

CHAPTER

7

APPLYING

FOR

BENEFITS

EARLY

CLAIMS

FILING

DATED

AND

SIGNED

LETTER

-SHOULD

STATE

THAT DOCUMENTATION TO SUPPORT T

H

E

CLAIM

WILL

FOLLOW

EVEN

A

HANDWRITTEN

NOTE

IS

ENOUGH

TO

GET

A

CLAIM

STARTED

USING

EIT

H

ER

OF

TH

E

S

E

TWO

METHODS

WILL

GET

THE

CLAIM

BAC

K

DATED

TO

THE

DATE

OF

EITHER

T

H

E

LETTER

OR T

H

E

NOTE

VETERAN

WILL

BE

SENT

THE

FORMAL

APPLICATION

VA

FORM

21-526

"APPLICATION

FOR

COMPENSATION

AND

PENSION

OR 21-526 EZ

(

T

HIS

IS

K

NO

WN

AS

THE

EFFECTIVE

DATE

)Slide37

COMPLETING

FORM

21-

52

6

OR 21-526EZ

SHOULD

BE

COMPLETED

WITH

THE

ASSISTANCE

OF

A

REPRESENTATIVE

NEEDS

TO

BE COMPLETE AND ACCURATECAN BE

DONE

ON

LINE

-VETERANS

ON-LINE

APPLICATION

VA

IS

TO

INFORM

YOU

OF

EVERY

THING

YOU

NEED

TO

WIN

THE

C

LAIMSlide38

OBTAINING

EVIDENCE

VA

WILL

ATTEMPT

TO

OBTAIN

ALL

MEDICAL

AND

FEDERAL

FORMS

T

H

E

INDIVIDUAL

AND

THEIRREPRESENTATIVE SHOULD DO THE SAMEMILITARY

MEDICAL

RECORDS CAN

BE

OBTA

IN

ED

BY

CONTACTING

NATIONAL

PERSONNEL

RECORDS

CENTER

(

NPRC

)

USING

STANDARD

FORM

180

REQUEST

PERTAINING

TO

MILITARY

RECORDSSlide39

FOR FULLY DEVELOPED CLAIMS USING 21-526EZ

VA HAS OBLIGATION TO OBTAIN SERVICE TREATMENT RECORDS. THIS DOES NOT INCLUDE RECORDS FOR RESERVE OR NATIONAL GUARD.

VA HAS OBLIGATION TO GET VA MEDICAL RECORDS.

IF A VA FORM 21-4142 (RELEASE OF RECORDS) IS INCLUDED WITH CLAIM IT WILL NOT BE TREATED AS A FULLY DEVELOPED CLAIM BUT PUT WITH THE TRADITIONAL CLAIMS

INCLUDE THE FDC FORM STATING THAT THIS IS A FULLY DEVELOPED CLAIM AND INCLUDES EVERYTHING NEEDED TO ADJUDICATE THE CLAIM ALONG WITH THE INCLUSION OF FEDERAL RECORDSSlide40

VA DECISION LETTERS

VETERANS CAN APPEAL ANY DECISION MADE BY VA

THEY NEED TO SUBMIT A LETTER TO THE RO, THAT STATES THEY DISAGREE AND SEEK APPELLATE REVIEW ( THIS IS KNOWN AS A NOTICE OF DISAGREEMENT OR NOD)

VA WILL RESPOND WITH A STATEMENT OF THE CASE (SOC) AND SHOULD SEND A VA FORM 9 USED FOR A SUBSTANTIVE APPEALSlide41

SUBSTANTIVE

APPEAL

THE

VETERAN

HAS

60

DAYS

FROM

THE

DATE

OF

THE

SOC

OR

ONE

YEAR

OF THE RO DECISION TO APPEALIF DEADLINE IS MISSED

THE

DECISION

IS

FINAL

AND

THE

VETERAN

CAN

NO

LONGER

APPEAL

THE

CASE

THE

VETERAN

CAN

ALWAYS

REOPEN

THE

CASESlide42

BOARD

OF

VETERAN'S

APPEALS

B

V

A

REMANDS

B

V

A

CAN

OBTAIN

NEW

EVIDENCE,

CLARIFY

EVIDENCE,

CURE

A

PROCEDURAL DEFECT OR PERFOM OTHER ACTIONS AS NECESSARY

THE

BOARD

CAN

SEND

BAC

K

TO

THE

RO

FOR

ADDITIONAL

DEVELOPMENT

A

REMAND

IS

NEITHER

A

GRANT

OR

DENIALSlide43

RECONSIDERATION

A

MOTION

FOR

RECONSIDERATION

MUST

BE

FILED

AT

THE

BOARD'S

WASHINGTON

OFFICE

B

V

A

WILL

NOTIFY THE VETERAN IF THE CLAIM IS DENIED

OR

GRANTED

-

YOU

HAVE

60

DAYS

TO

PRESENT

ADDITION

ARGUMENTS

IF

THE

MOTION

IS

GRANTED,

THE

EARLIER

B

V

A

DECISION IS

VACATEDSlide44

NEW

AND

MATERIAL

EVIDENCE

ANY

DECISION

OF

VA

BENEFITS

CAN

BE

REOPENED

IF

THE

VETERAN

HA

S

NEW

AND MATERIAL EVIDENCE-MATERIAL EVIDENCE= RELATES TO AN UNESTABLISHED FACT NECESSARY

TO

PROVE

THE

CLAIM

-

I

T

RAISES

THE

POSSIBILY

THAT,

WITH

ALL

THE

OTHER

EVIDENCE

OF

RECORD,

IT

WOULD

SUBSTANTIATE

THE

CLAIMSlide45

NEW

AND

MATERIAL

EVIDENCE

IF

THE

CLAIM

IS

REOPENED

THEN

VA

MUST

CONSIDER

ALL

EVIDENCE

IN REFERENCE TO THE CLAIMTHERE IS NO LIMIT TO

THE

NUMBER

OF

TI

M

ES

A

CLAIMANT

MAY

ATTEMPT

TO

REOPEN

A

CLAIM

WITH

NEW

AND

MATERIAL

EVIDENCESlide46

CUE

CLAIM

CLAIM

THAT

SHOWS

THAT

THE

RO

OR

THE

B

V

A

MADE

AN

ERROR

AND THAT IF IT WASN'T MADE THEN THE CLAIM WOULD HAVE

BEEN

GRANTEDSlide47

VA

D

E

BT

COLLECTION

CHAPTER

9

OVER

PAYMENT

WRONG

AMOUNT

SENT

PERSONS

ON

PENSIONS

INHERIT

LARGE

AMOUNTS

OF MONEYDIVORCESNOT REPORTING INCOME

ETC.Slide48

STEPS

THE

VA

WILL

TAKE

SEND

A

DEMAND

LETTER

MUST

EXPLAIN

HOW

THE

DEBT

OCCURRED

INFORM

THE

VETERAN OF THE RIGHT CHA

LLENGE

THE OVERPAYMENTSlide49

VETERANS

OPTIONS

1.

CHALLENGE

T

H

E

DEBT

CHALLENGE

THE

AMOUNT

OF

DEBT

AS

K

FOR

VA

TERMINATION,

OR

WRITE

OFF---

WHERE

T

H

E

DEBTOR

HAS

BEEN

PAYING

OFF

THE

DEBT

AND

ENCOUNTERS

FINANCIAL

CHANGES

SUCH

AS

RETIREMENT

AS

K

THE

VA

TO

FORGIVE

THE

DEBT

DUE

TO

FINANICAL

HARDSHIPSlide50

VA

WILL

FOLLOW

UP

WITH

SECOND

AND

THIRD

DEMANDS

FOR

THE

DEBT

TO

BE

PAID

CAN

NOTIFY CONSUMER REPORTING AGENCIESHIRE

A

PRIVATE

DEBT

COLLECTOR

AS

K

INTERNAL

REVENUE

TO

SEIZE

ANY

TAX

REFUNDS

DUE

THE

VETERAN

REDUCE

THE

AMOUNT

OF

VETERANS

BENEFITS

THEY

ARE

RECEIVING

FINALL Y

CAN

FILE

A

LAWSUITSlide51

VETERANS

SHOULD

RETAIN

AN

ADVOCATE

(

VETERAN'S

SERVICE

OFFICER

OR

A

LAWYER)

HANDLED

BY

RO

IN MINNESOTA

AND

THE

ST PAUL INSURANCE COMPANYSlide52

WAIVERS

MEANS

THE

VETERAN

IS

AS

KI

NG

THE

VA

TO

FORGIVE

THE

DEBT

AND

FORGET

ABOUT

COLLECTING THE MONEYDEADLINE FOR REQUESTING A WAIVER

IS

180

DAYS

AFTER

THE

DATE

OF

THE

NOTICE

SOONER

THE

BETTERSlide53

VA

HEALTH

CARE

CHAPTER

11

MUST

BE

ENROLLED

­

IN

PERSON

INTERNET

-

BY

MAIL

HOSPITAL

AND

OUTPATIENT

CARE

VA NURSING HOMES CARE

UNDER

NO

OBLIGATION

TO

PROVIDE

THIS

CARESlide54

VA

HEALTH

CAR

E

VA

DO

MI

CILLARY

C

ARE

PROVIDES

HOME

ENVIROMENT,

FOOD, SHELTER CLOTHING AND

OTHE

R

COMFORTS,

FOR

A

LIMITED

TIME, TO VETERANS THAT ARE UNABLE TO EARN A

LIVING

ALSO

PROVIDES

REHABILITATION,

VOCATIONAL

AND

SUPPORT

SERVICES

TO

THESE

VETERANS

VETERAN

WHOSE

INCOME

DOES

NOT

MEET

THE

ANNUAL

INCOME

AMOUNT

THAT

NEEDS

REGULAR

AID

AND

ATTENDANCE

OF

ANOTHER

OR

A

VETERAN

THAT

DOES

NOT

HAVE

ADQUATE

ATTE

N

DANCE

OF

ANOTHERSlide55

BENEFITS

FOR

SPECIAL

GROUPS

CHAPTER

12

UNDIAGNOSED

ILLNESSES

MUST

HAVE

SERVED

IN

PREDE

T

.

ER

M

.

INED

AREASUNDIAGNOSISED ILLNESS OR A MEDICALLY­ UNEXPLAINED CHRONIC

ILLNESS

(SIX

MONTHS

OR

MORE

)

-.

ILLNESS

SHOULD

BE

DOCUMENTED

BY

A

DOCTOR

·

MUST

'

OF

MANIFESTED

PRlOR

TO JANUARY

1,

2007,

AND

MUST

BE

SEVERE

ENOUGH

TO

WARRANT

A

TEN

PRECENT

(

10°/o

)

DISABILITYSlide56

SPECIAL

BENEFITS

FOR

THE

DISABLED

SEVERELY

DISABLED

SPECIALLY ADAPTED A

UTOMOBILE

EQUIPMENT

-A

GUIDE

DOG

SPECIAL

ADAPTED

HOUSING

A

CLOTHING

ALLOWANCE

PROSTHETICS AND REHABILITIVE

AIDS

TO

BE

ELIGIBLE

FOR

VOCATIONAL

REHAB

MUST

HAVE

SERVICE

CONNECTED

DISABILTY

OF

AT

LEAST

20°/o

AND

THAT

THEY

HAVE

AN

EMPLOYMENT

HANDICAPSlide57

HI

BREAK TIME, WE HAVE FINISHED THE CLASS AND ARE NOW READY FOR A TEST