Sea freight Project transport Cross trades Air freight Customs clearance Cargo insurance Road transport 3 rd ID: 289059
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Sea freight
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Project transport
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Cross trades
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Air freight
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Customs clearance
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Cargo insurance
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Road transport
▶ 3rd party Logistics ▶ Transport consulting ▶ Tank transport ▶ Warehousing ▶ Fiscal representations ▶ Railway transport ▶ Physical distribution ▶ Transport of ships’ spare parts ▶ Keep cool transport ▶ Pharma & Perishables ▶ Dangerous GoodsFounded 1991, in Athens/Piraeus-Greece as a freight forwarder offering sea, air and road transport to the European market, PHOENIX has grown to a corporation enabling global trade by freight forwarding without national, modal and administrative frontiers, led by expertise knowledge and compliance to international norms, standards and industry best practices. Currently PHOENIX, an AEO accredited organization and IATA Cargo Agent, manages safely quality and environmentally compliant logistics. Its service portfolio encompasses complete range of multi-modal mainstream and specialty freight services in Global markets, for all types of unitized, loose and bulk cargo, augmented by value adding services and conducted by competent human resources through ERP, CRM and EDI automation .PHOENIX has been the first freight forwarder in Greece to be accredited with Quality standards ISO-9002:1994 and the first with ISO-9001:2008 certification. The company environmental policy, responsive to the needs of its customers, has driven PHOENIX Quality Management System to include also environmental control standards ISO-14001:2004, as part of the understood responsibility to minimize social costs and support green customers and the challenge for green supply chains. PHOENIX is also the first forwarder in Greece with Accredited Business Ethics Conduct and certified for Social Responsibility by the European Business Ethics Network.PHOENIX global integrated network of agents is international in scope but on effective local reach. Freight, transport and value adding services are provided from any place in the globe to any place, by bringing markets together through efficient Supply Chain Management in a world of opportunity and complexity.
The leading independent forwarder in Greece
Athens, Piraeus, Thessaloniki, Athens airport, Thessaloniki airport,
Aspropyrgos
Introduction & Portfolio of ServicesSlide2
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Mission Statement
PHOENIX is conscious of its clients as valuable stakeholders and therefore is focused on assisting them in reaching their goals. PHOENIX corporate culture is built around a deep conviction that our success depends on the measurable success of our customers which are in turn dependable upon:▶ Efficiently designed supply chains that is our mission to streamline and manage for their benefit and in collaboration with diverse supply chain actors▶ Logistics partners that maintain a global network of agents and are capable to provide a wide range of mainstream and specialty services. ▶ Supply chains compliant with International standards, norms, regulations and best
practicesWe recognize that our staff is our most valuable asset. Our dedicated and experienced employees use the latest technology, manage knowledge to exceed customer requirements and drive improvements in supply chains. The company provides global freight solutions across land, sea or air, aspiring to the highest possible standards in service delivery, enabling to procure new customers and build long term relationships to ensure stability and growth of the company.PHOENIX GoalAllow customers to be so confident in our ability to deliver their product that they can devote their energy towards the core aspects of their business.PHOENIX Commitment
▶ Listen to our customers and tailor services to meet their objectives.▶ Commit to continuously evaluate, innovate, and upgrade technology and processes to eliminate error and achieve maximum efficiency.▶ Focus on being pro-active decision-makers to mitigate supply chain risks.Slide3
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Office locations
PHOENIX ECTS LIMITEDPiraeus Head OfficeAkti Miaouli 85, PIRAEUS 185 38 GREECE Tel +30 210 4290444 Fax +30 210 4290493 E-mail
info@phoenixltd.grWeb www.phoenixltd.grPHOENIX ECTS LIMITED Athens airport (ATH)2nd Km
Koropi-Markopoulo Ave., Thesi Stamala, KOROPI 194 00 GREECETel +30 210 4290565 Fax +30 210 4290493
E-mail airport@phoenixltd.grWeb www.phoenixltd.grPHOENIX ECTS LIMITEDThessaloniki port & airport (SKG)
Thessaloniki Cargo Terminal,THESSALONIKI 570 01 GREECETel +30 2310 539919Fax +30 210 4290493E-mail infothessaloniki@phoenixltd.grWeb www.phoenixltd.gr
PHOENIX
Cargo Terminals in Athens, Piraeus, Aspropyrgos, ThessalonikiSlide4
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Ocean Freight
Complete range of ocean and multi-modal freight services in the Greek, European and Overseas markets, for all types of containerized, unitized, loose and bulk cargo, on a door-to-door philosophy, through qualified compliance, experience, and expertise.
PHOENIX global integrated network of agents is international in scope but on effective local reach. Freight and transport forwarding services are provided from any place in the world to any place, by bringing markets together in meeting opportunities and taking on challenges through successful global logistics.
▶ AEO Compliant services▶ ISO-9001 Quality certified▶ ISO-14001 Environmental Protection and Management ▶ Regular itineraries ▶ FCL & LCL ▶
Tank transport ▶ Import/Export ▶ NVOCC services ▶ Tailored updating and pre-notification ▶ Harmless/hazardous cargo ▶ Dry, bulk, liquid cargo ▶ Cargo insurance
▶ Collections/deliveries ▶ Letter of credit assistance ▶ Electronic documentation ▶ Port clearance ▶ Customs clearance ▶ Container terminal handling ▶ Warehouse handling
▶ Cargo surveys ▶ All types of containers ▶ Ro/Ro (roll on/roll off) ▶ Break bulk (conventional freight) Definitions: ▶ FCL/FCL (full container load, one shipper-one receiver)
▶ LCL/LCL (less container load, one shipper-one receiver) ▶ FCL/LCL (full container load, one shipper-several receivers) ▶ LCL/FCL (less container load, several shippers, one receiver) ▶ ISO container tanks SC (single compartment)
▶ ISO container tanks MC (multiple compartments) Conversions: ▶ 1 cbm = 1,000 kgs = 1 tonneSlide5
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Airfreight
Complete range of air and multi-modal freight services in the Greek, European and Overseas markets, for all types of containerized, unitized, loose and bulk cargo, on a door-to-door philosophy, through qualified compliance, experience, and expertise. PHOENIX global integrated network of agents is international in scope but on effective local reach. Airfreight and transport forwarding services are provided from any place in the world to any place, by bringing markets together in meeting opportunities and taking on challenges through successful global logistics. ▶ AEO Compliant services
▶ ISO-9001 Quality certified▶ ISO-14001 Environmental Protection and Management ▶ IATA Cargo Agent▶ Regular itineraries, spot flights, Aircraft charters ▶ Offices serving ATH & SKG Airports▶ Storage facilities off ATH & SKG Airports
▶ TIR CARNET facility▶ Import/Export ▶ Tailored updating and pre-notification ▶ Harmless/hazardous cargo ▶ Temperature control goods▶ Pharmaceuticals▶ Exhibition & Performance Logistics
▶ Ships spare parts▶ Cargo insurance ▶ Collections/deliveries ▶ Letter of credit assistance ▶ Electronic documentation ▶ Customs clearance ▶
Warehouse handling ▶ Cargo surveys▶ Conversions: 1 cbm = 167 weight kgs Slide6
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European & Middle East
Road TransportComplete range of road transport services in the Greek and European markets, including European cross trade transport, for all types of unitized and loose cargo, on a door-to-door philosophy, through qualified compliance, experience, and expertise. PHOENIX European integrated network of agents is international in scope but on effective local reach. Airfreight and transport forwarding services are provided from any place in Europe and the Middle East to any place, by bringing markets together in meeting opportunities and taking on challenges through successful global logistics.
▶ AEO Compliant services▶ ISO-9001 Quality Certified▶ ISO-14001 Environmental Protection and Management▶ Regular itineraries▶ Weekly departures▶
European and Overseas transit cargo▶ FTL/PTL/LTL services▶ OOG and Overweight transport▶ Customized solutions▶ Dedicated service▶ Import/Export/Transit▶ Tailored updating and pre-notification▶
Harmless/ADR cargo▶ CMR insurance▶ Consolidation warehouses▶ Effective stowage▶ Collections/deliveries▶ Direct deliveries▶ Cargo insurance
▶ Sorting/packing/re-packing▶ Electronic documentation▶ Cargo surveysDefinitions: ▶ Full load: Load occupying all the legally permissible weight on the trailer, or all the volume of the trailer, or all the floor of the trailer. ▶ Part load: Load over 7
europallet positions, or 3 loading metres, or 15 cbm, or 5,000 weight kilogramms ▶ Groupage: Load less by weight, measurement or less loading metres than a part load. Conversions:
▶ 1 loading metre = 1,750 kilograms = 6 cbm ▶ 1 cbm = 333 grs Slide7
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Tank Transport
Complete range of container-tank and road-tank transport services in the Greek and International markets, for carriage of liquid cargo (chemicals, gas, food grade) on a door-to-door philosophy, through qualified compliance, experience, and expertise. PHOENIX integrated network of agents is international in scope but on effective local reach. Tank transport services are provided from any place in Europe and international markets to any place, by bringing markets together in meeting opportunities and taking on challenges through successful global logistics. ▶ AEO Compliant services
▶ ISO-9001 Quality certified▶ ISO-14001 Environmental Protection and Management ▶ Regular itineraries ▶ FCL 20’ ISO Container tanks SC▶ LCL 20’ ISO Container tanks MC ▶ Special Container tanks
▶ Import/Export ▶ Short sea, Deep sea and railway service▶ Tailored updating and pre-notification ▶ Harmless/hazardous cargo ▶ Dry, bulk, liquid cargo ▶ Cargo insurance ▶ Collections/deliveries
▶ Letter of credit assistance ▶ Electronic documentation ▶ Port clearance ▶ Customs clearance ▶ Container terminal handling ▶ Cargo surveys ▶
All types of containers ▶ Cargo surveysDefinitions:▶ ISO Container tank 20’ SC: Single Compartment, 24,000 litres capacity▶ ISO Container tank 20’ MC: Multiple Compartments, 24,000 litres overall capacity▶
Special Container tank: tank varying in capacity between 21,000 and 31,000 litresSlide8
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Project Transport
Project transport services in the Greek, European and Overseas markets, including global cross trades, for all types of outsized dimensions, heavy weight, unitized, loose and bulk cargo on a door-to-door philosophy, through qualified experience and expertise.PHOENIX global integrated network of agents is international in scope but on effective local reach. Freight and transport forwarding services are provided from any place in the world to any place, by bringing markets together in meeting opportunities and taking on challenges through successful global logistics.
Detailed checklists used to define the project in compliance with statutory regulations. Checklists provide for alternatives in routing, scheduling, different transport modes, ports, airports and railhead terminals, handling, storage requirements, collections and deliveries of components, requiring packaging material, availability and suitability of intended transport equipment, in a process of continuous feedback from customers and suppliers. ▶ AEO Compliant services▶ ISO-9001 Quality certified▶ ISO-14001 Environmental Protection and Management ▶ Identification of the project▶ Detailed specifications
▶ Definition of the project▶ Feasibility study▶ Project Planning▶ Implementation▶ Evaluation▶ Transport support and maintenance
Benefits from the PHOENIX project transport approach: ▶ Clarity and transparency to avert misunderstandings▶ Completeness to identify assumptions that have been contradictory▶ Detailed analysis to expose necessary technical and practical details▶
Budget control to minimize cost Slide9
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Extended Service Specialization
Niche Cargo SpecialtiesPharmaceuticals
Ongoing expertise on EU regulations, directives and procedures for the cariage of Pharmaceutical products. Temperature controlled transportation services, carriage documentation and door to door delivery to mainland and island destinations. experience, and expertise. Ship spare partsGreece is a great maritime nation and Greek ship-owners maintain the world’s largest private fleet of ocean vessels. For this reason PHOENIX holds many years of experience in delivering ship spare parts on time, collecting them from anyplace and delivering to any designated place or port in the world.Exhibition and Performance LogisticsIdeal combination of transport modes and accurate on time door-to-door distribution to exhibition
centres or performance sites by effectively managing storage, unpacking, sorting and repacking. Assurance of close monitoring of the goods throughout the whole process of importation, exhibition/performance and re-export.Dangerous goodsOngoing specialization in all DG classes (Explosives, Gases, Flammable Liquids, Flammable Solids, Oxidizing Substances, Toxic, Radioactive Materials, Corrosive Substances, Miscellaneous), in compliance with EU, International and IATA regulations.Slide10
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Logistics (3PL)
Responding to our customers’ requests and to our global integrated network of agents, third party outbound and inbound logistics (3PL) services are provided through PHOENIX warehouses. Stock turn and stock cover indices are reported on the basis of provided annual demand forecasts, grouped items are classified on basis of ABC analysis on criteria of monetary unit value and annual usage, whilst safety stocks are monitored for 90%, 95% and 99% “on shelf availability”. The vast majority of the cargo receiving logistics services represents finished goods and very small proportion raw materials. Physical distribution is performed to the metropolitan areas of Athens/Piraeus and Thessaloniki, as well as to other major Greek cities, industrial parks and trade zones.
▶ AEO Compliant services▶ ISO-9001 Quality certified▶ ISO-14001 Environmental Protection and Management▶ Import service ▶ Export service
▶ Handling ▶ Storage short term ▶ Storage long term ▶ Counting ▶ Tallying ▶
Grouping & consolidating ▶ Packaging ▶ Labeling ▶ Palletizing & de-palletizing ▶ Sorting by product, order, lot, ageing list▶
Customized reporting ▶ Order picking ▶ Order assembly ▶ Dispatch ▶ Cargo insurance ▶
Security service ▶ Electronic documentation ▶ Physical distribution Slide11
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Extensive service regions
PHOENIX service also extends to the Balkan countries (Albania, Kosovo, FYRO Macedonia, Bulgaria, Serbia and Montenegro).Greece due to it’s geographic position is a natural gateway to access the Balkan markets. The most common practice for serving such markets from the East and West is to ship the cargo to the port of Thessaloniki and then arrange for road or rail transportation to the Balkan country of interest. Daily service on-carriage in transit to adjacent Balkan countries offered.
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Ocean freight
route from the Americas
▶ Ocean freight route from India, China and Far East▶ PHOENIX road carriage extensive serviceSlide12
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Greece and its Economy
The
economy of Greece
is the 42
nd or 45th largest in the world at US$ 249 billion or US$ 278 billion by nominal gross domestic product or purchasing power parity respectively, according to World Bank statistics for the year 2012. As of 2012, Greece is the thirteenth largest economy in the 27-member European Union. In terms of per capita income, Greece is ranked 36th or 40th in the world at $22,055 and $24,667 for nominal GDP and purchasing power parity respectively. A developed country, the economy of Greece mainly revolves around the
service sector (85.0%) and industry (12.0%), while agriculture makes up 3.0% of the national economic output. Important Greek industries include tourism (with 17 million international tourists in 2013, it is ranked as the 7th most visited country in the European Union and 16th in the world by the United Nations World Tourism Organization and merchant shipping
(at 16.1% of the world's total capacity, the Greek merchant marine is the largest in the world), while the country is also a considerable agricultural producer (including fisheries) within the union. With an economy larger than all the Balkan economies combined, Greece is the largest economy in the Balkans, and an important regional investor. Since the turn of the millennium, Greece saw high levels of GDP growth above the Eurozone average, peaking at 5.9% in 2003 and 5.5% in 2006. The subsequent Great Recession and
Greek government-debt crisis, a central focus of the wider Eurozone crisis, plunged the economy into a sharp downturn, with nominal GDP growth rates of −0.9% in 2009, −3.9% in 2010, −6.1% in 2011 and −7.1% in 2012 and real GDP growth rates of -0.2% in 2008, -3.1% in 2009, -4.9% in 2010, -7.1% in 2011 and -6.4% in 2012. In 2012, the country's public debt reached €355.141 billion (170.3% of nominal GDP). After negotiating the biggest debt restructuring in history with the private sector, Greece reduced its sovereign debt burden to €280.4 billion (136.5% of GDP) in the first quarter of 2012. Unemployment in 2013 was over 28% and between 2009 and 2013 it is estimated the country lost 25% of its GDP.