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Department of Human Services


DHS/DDD1Division ofDevelopmental Disabilities DDDThe Office of Risk ManagementInvestigations 150An OverviewDHS/DDD2Department of Human ServicesThe Office of Risk ManagementThe Policies that prescribe

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Document on Subject : "Department of Human Services"— Transcript:

1 DHS/DDD1 Department of Human Services Di
DHS/DDD1 Department of Human Services Division ofDevelopmental Disabilities (DDD) The Office of Risk Management Investigations –An Overview DHS/DDD2 Department of Human Services The Office of Risk Management The Policies that prescribe the practices for the reporting and investigation of unusual incidents are: Administrative Order 2:05: UIRMS Posted on the we

2 b at: services/staff/opia/cimu/ Division
b at: services/staff/opia/cimu/ Division Circular #14: Reporting Unusual Incidents Posted on the web at: humanservices/ddd/news/publications/dc14.html Division Circular #15: Complaint Investigations in Community Programs Posted on the web at: http://www.state.nj.us/humanservices/ddd/documents/ddd%20web%20current/CIRCULARS/DC15.pdf DHS/DDD3 Department of Human Se

3 rvices The Office of Risk Management Div
rvices The Office of Risk Management Division Circulars #14 and #15 both need to be brought up to date. However, both policies are largely accurate and current with respect to incident reporting and investigations. The following slides contain information from DHS/DDD4 Department of Human Services The Office of Risk Management Protective Services Before and Durin

4 g an Investigation Community Services an
g an Investigation Community Services and provider agency personnel are responsible for assessing risk to individuals receiving servicesand implementing protective services immediately following an incident, even if another party assumes jurisdiction for the actions must be documented in the record of the individual. When the party conducting the investigation ide

5 ntifies the responsible for prompt refer
ntifies the responsible for prompt referral to ensure such services. DHS/DDD5 Department of Human Services The Office of Risk Management Who Investigates Investigations of unusual incidents shall occur in accordance with Division Circular #15 and DHS policies and procedures. In cases involving abuse, neglect, or exploitation in community programs under contract wi

6 th the Division or regulated by the DHS
th the Division or regulated by the DHS and providing services to Division DHS shall either conduct the investigation or will administratively review the provider agency’s investigation report. DHS/DDD6 Department of Human Services The Office of Risk Management Agencies under contract with or regulated by the Division shall have internal procedures for the i

7 nvestigation of unusual incidents. statu
nvestigation of unusual incidents. statute to investigate (law enforcement, DYFS, DHS/DDD7 Department of Human Services The Office of Risk Management The Department of Human Services houses the following investigative related units: --means that component of the of abuse, neglect or exploitation in community programs licensed, (CIMU) --means the unit in DHS/DDD8

8 Department of Human Services The Office
Department of Human Services The Office of Risk Management SRU vs. CIMU For each incident type which unit has jurisdiction? The DHS Community Incident Category List Posted at http://www.state.nj.us/humanservices/ddd/news/publications/dc14.html shows jurisdiction for every incident type DHS/DDD9 Department of Human Services The Office of Risk Management In those c

9 ases when an agency conducts an investig
ases when an agency conducts an investigation, the investigation report shall be forwarded to DHS; to the SRU for cases under SRU jurisdiction and to CIMU for cases under CIMU jurisdiction. Provider agencies must submit their investigation reports to CIMU within 30 days. Provider agencies shall ensure that investigations are conducted by staff who are impartial and

10 not directly involved in the incident u
not directly involved in the incident under investigation or with the staff to be interviewed. DHS/DDD10 Department of Human Services The Office of Risk Management G. Investigation Reports”of Division Circular #15. Most For CIMU jurisdiction cases, the CIMU shall be responsible agencies to determine if further action is necessary. Supporting documents shal

11 l be made available to CIMU upon DHS/DD
l be made available to CIMU upon DHS/DDD11 Department of Human Services The Office of Risk Management Investigations by Their Very Nature are Intrusive During the course of an investigation, the SRU Investigators or other DDD or DHS staff, acting as th N.J.S.A. 30:1-14 and 30:1-15. DHS/DDD12 Department of Human Services The Office of Risk Management Cooperation an

12 d Conduct of an Investigation It is the
d Conduct of an Investigation It is the responsibility of all employees of the Division, employees of agencies under contract with or licensed by the Division, and Community Care Residence providers to cooperate with an investigation. Failure to cooperate investigation may result in corrective action. Site selection and scheduling of interviews will be arranged by

13 the investigator and the interviewee in
the investigator and the interviewee in a manner that does not compromise the integrity of the interview or impede the investigation. DHS/DDD13 Department of Human Services The Office of Risk Management Confidentiality of Investigations Reports of investigations and information gathered during an investigation (including provider agency documents) are not considere

14 d to be public information and as such s
d to be public information and as such shall be maintained as DHS/DDD14 Department of Human Services The Office of Risk Management Reaching an Investigative Conclusion --means that there is evidence --means one of the three* standard * Currently Circular #15 indicates 5 po DHS/DDD15 Department of Human Services The Office of Risk Management Following an Invest

15 igation Provider agencies may take corre
igation Provider agencies may take corrective action at any time during the course of their protect an individual’s health, welfare, or safety. DHS/DDD16 Department of Human Services The Office of Risk Management --means the document a Distribution of Findings: When the SRU concludes an investigation, it distributes its findings in a letter DHS/DDD17 Departm

16 ent of Human Services The Office of Risk
ent of Human Services The Office of Risk Management arded its report to the Officeof review and follow-up, if necessary. U investigation. Documentation of cases of abuse, neglect, and exploitation and for any cases wherein the Regional Administrator and Jeff Robinson, Chief. The documentation can Office of Risk Management Division of Developmental Disabilitie

17 s P.O. Box 726 Trenton, NJ 08625 DHS/DDD
s P.O. Box 726 Trenton, NJ 08625 DHS/DDD18 Department of Human Services The Office of Risk Management --means those measures that are DHS/DDD19 Department of Human Services The Office of Risk Management Jeff Robinson, Chief609-689-0518 Mark Tahmoosh, Supervisor, UIR Units, Upper Central and NorthernRegions Northern Region UIR Unit FAX NUMBER: (973) 927-4961 NRO U

18 IR Unit Email: ddd-nro Shamita Dasgupta,
IR Unit Email: ddd-nro Shamita Dasgupta, UIR Coordinator973-927-2654 nator973-927-2604 (T, Th) for after working hours notifications Upper Central Region UIR Unit FAX NUMBER: 908-412-7901 -uirs@dhs.state.nj.us* oordinator908-412-7764 Upper Central Region On Call Number (908) 226-7800 for after working hours notifications The email addresses for the UIR units may no

19 t be used for the transmis DHS/DDD20 Dep
t be used for the transmis DHS/DDD20 Department of Human Services The Office of Risk Management Jeff Robinson, Chief609-689-0518 Juan Fontanes, Supervisor, UIR Units, Lower Central: Southern Regions Lower Central Region UIR Unit FAX NUMBER: 609-584-1405 (Hunterdon, Mercer, Middlesex) UIR Unit Email: ddd-crl-uirs@dhs.state.nj.us* t Supervisor609-584-1419 oordi

20 nator609-584-1425 Andrea McCray, UIR Co
nator609-584-1425 Andrea McCray, UIR Coordinator732-863-4477 (will be star Lower Central Region On Call Number: (609) 588-2727for after working hours notifications Southern Region UIR Unit FAX NUMBER: 609-909-0687 UIR Unit Email: ddd-sro-uirs@dhs.state.nj.us* oordinator609-476-5215 200for after working The email addresses for the UIR units may not be used for t