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Tugo Bike Share Operations Report


November 17 2017 July 31 2019OVERVIEWABOUT TUGO BIKE SHARETugo Bike Share launched on November 17 2017 in Tucson Tugois made possible through a partnership with the City of Tucson the system operator

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Document on Subject : "Tugo Bike Share Operations Report"— Transcript:

1 Tugo Bike Share: Operations Report Nov
Tugo Bike Share: Operations Report November 17, 2017 – July 31 , 2019 OVERVIEW ABOUT TUGO BIKE SHARE Tugo Bike Share launched on November 17, 2017 in Tucson. Tugo is made possible through a partnership with the City of Tucson, the system operator, Shift Transit, and the equipment provider, PBSC Urban Solutions. There are 330 bikes at 36 stations across 13

2 Tucson neighborhoods available 24/7, 36
Tucson neighborhoods available 24/7, 365 days a year. The Bi ke Share program is availab le to everyone 18 years and up. Tugo offers several pass and pricing options: $8 - Daily Pass; $18 - Monthly Pass; $80 - Annual Pass; and $5 - Ac cess Pass (annual pass for qualifying low - income individuals). On October 1, 2018, Tugo lau nched two new pass options: the “

3 One Way Tugo” ($4 for 30 minutes, sing
One Way Tugo” ($4 for 30 minutes, single trip) and the “Explorer Pass” ($15 for 24 hours, up to 3 - hour trips). This report highlights membership, ridership, and operations information from November 17, 2017 – July 31 , 2019. REPORT HIGHLIGHTS  Over 43,000 trips since launch  5,118 Casual Passes, 905 Monthly and 511 Annual Passes sold

4 Very high Access Pass utilization a
Very high Access Pass utilization accounting for 22% of total Annual memberships sold  30,375 miles traveled on T ugo bikes with customers burning 1,318,074 calories  20,337 pounds of CO2 emissions saved from customers electing to use T ugo  Bicycles and docking points available at stations for customer use over 99% of the time STATION POPULARITY

5 Top 10 most popular Tugo Stations :
Top 10 most popular Tugo Stations : RIDERSHIP & MEMBERSHI P DETAILS ANNUAL MEMBERSHIP BREAKDOWN - 22% of all Annual Memberships sold have been Tugo for All CASUAL MEMBERSHIP BREAKDOWN  37% One Way | 51 % Daily | 12 % Explorer since introduction RIDERSHIP BREAKDOWN TRIP LENGTH AND DURATION CARBON DIOXIDE

6 SAVED AND CALORIES BURNED BIC
SAVED AND CALORIES BURNED BICYCLE MAINTENANCE OPERATIONS RE - BALANCING OPERATIONS  16 ,000+ bikes rebalanced since launch  38% of total trips are rebalanced  Bikes and docks are available for customers at stations 99.9% of the time! CALL CENTER STATISTICS STATION P OPULARITY Ridership by station in 2019 Year to Date is shown b