Benefits and Rewards of Eagle On Demand at
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Benefits and Rewards of Eagle On Demand at ICCNexergy Bill Foard, Manager North American Production Systems ICCNexergy The Company ICCNexergy, Inc. is a privately held global developer and manufacturer of innovative power solutions.
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01
Benefits and Rewards of Eagle On Demand at ICCNexergy Bill Foard, Manager
North American Production Systems
ICCNexergy<br>
North American Production Systems
ICCNexergy<br>
02
The Company ICCNexergy, Inc. is a privately held global developer and manufacturer of innovative power solutions.
Products
We design and manufacture custom rechargeable power systems including:
Lithium-ion battery packs
Battery chargers
Docking stations
Highly efficient power supplies.
Customer Base
Medical Industry
Dept of Defense
Servers and Computing
Handheld tooling and devices<br>
Products
We design and manufacture custom rechargeable power systems including:
Lithium-ion battery packs
Battery chargers
Docking stations
Highly efficient power supplies.
Customer Base
Medical Industry
Dept of Defense
Servers and Computing
Handheld tooling and devices<br>
03
Locations ICCNexergy’s Global Headquarters is located in Westchester, Illinois, USA.
Four state-of-the-art production facilities are located in:
Denver, Colorado, USA
Tijuana, Mexico
Brighton, MI
Qing Xi, China.
Each facility is ISO 9001:2008 certified.<br>
Four state-of-the-art production facilities are located in:
Denver, Colorado, USA
Tijuana, Mexico
Brighton, MI
Qing Xi, China.
Each facility is ISO 9001:2008 certified.<br>
04
Timing Is Everything 2010 merger of ICC with Nexergy, Inc. created both challenges and opportunities:
ICC was running QAD 2009SE On Demand in Chicago and 2010SE in China
Nexergy was using a completely different ERP system in Columbus, OH, Denver and Tijuana.
The new entity would run QAD On Demand enterprise wide and rapid implementation was essential.<br>
ICC was running QAD 2009SE On Demand in Chicago and 2010SE in China
Nexergy was using a completely different ERP system in Columbus, OH, Denver and Tijuana.
The new entity would run QAD On Demand enterprise wide and rapid implementation was essential.<br>
05
Proceed with Caution Merging two companies on different technology platforms is rarely simple:
ICC’s use of QAD was limited to:
accounting in Chicago and
the China facilities, which took advantage of the production- related functionality .
Nexergy staff utilized its ERP system end to end and had incorporated third-party functionality for BI, EDI, Logistics and Data Automation … but didn’t know QAD at all.
Result?
The conversion team failed to take into account Nexergy’s 7,500 shipping/receiving transactions per year.<br>
ICC’s use of QAD was limited to:
accounting in Chicago and
the China facilities, which took advantage of the production- related functionality .
Nexergy staff utilized its ERP system end to end and had incorporated third-party functionality for BI, EDI, Logistics and Data Automation … but didn’t know QAD at all.
Result?
The conversion team failed to take into account Nexergy’s 7,500 shipping/receiving transactions per year.<br>
06
What was the Impact? Ouch!
7,500 shippers @ 3 minutes per shipper was not acceptable
The QAD shipping process was far too cumbersome for the Nexergy staff based on previous functionality
This had to be remedied prior to go-live.
QAD had a suggestion…<br>
7,500 shippers @ 3 minutes per shipper was not acceptable
The QAD shipping process was far too cumbersome for the Nexergy staff based on previous functionality
This had to be remedied prior to go-live.
QAD had a suggestion…<br>
07
Working Together QAD suggested that ICCN meet with Eagle because:
Eagle had an On Demand solution that was fully integrated with QAD On Demand
Eagle had the functionality to streamline shipping / receiving challenges and could handle rapid implementation
Eagle is a known and proven organization: QAD’s Strategic Partner for over 20 years
Eagle’s global presence would be able to support any ICCNexergy location.<br>
Eagle had an On Demand solution that was fully integrated with QAD On Demand
Eagle had the functionality to streamline shipping / receiving challenges and could handle rapid implementation
Eagle is a known and proven organization: QAD’s Strategic Partner for over 20 years
Eagle’s global presence would be able to support any ICCNexergy location.<br>
08
Next Steps The ICCN conversion team worked with Eagle to map out a realistic and achievable solution that would enable them to meet their immediate goals:
Streamline shipping and receiving
Reducing the time it took to create a shipper
Enable the required label printing, including customer-specific labels, shipping labels and receiving labels.
Do it in 3 weeks in 2 countries.<br>
Streamline shipping and receiving
Reducing the time it took to create a shipper
Enable the required label printing, including customer-specific labels, shipping labels and receiving labels.
Do it in 3 weeks in 2 countries.<br>
09
Implementation The initial conversion to QAD2009SE happened on schedule within 90 days.
The QAD conversion was a self inflicted disaster! There were more problems with the data than anyone could have expected. But…
The implementation of Eagle DC for shipping and receiving was performed without a hitch!<br>
The QAD conversion was a self inflicted disaster! There were more problems with the data than anyone could have expected. But…
The implementation of Eagle DC for shipping and receiving was performed without a hitch!<br>
10
Results Rapid implementation = Rapid Time to Benefit
Eagle worked with ICCNexergy to reduce the shipping transaction time from three minutes per shipper to one.
Saving two minutes per transaction times approximately 7,500 transactions per year means:
Reducing the time from 22,500 minutes a year to 7,500 minutes per year
Reducing labor cost
Improving efficiency
Satisfying users’ expectations.<br>
Eagle worked with ICCNexergy to reduce the shipping transaction time from three minutes per shipper to one.
Saving two minutes per transaction times approximately 7,500 transactions per year means:
Reducing the time from 22,500 minutes a year to 7,500 minutes per year
Reducing labor cost
Improving efficiency
Satisfying users’ expectations.<br>
11
Eagle Data Flow - Overview Receiving/
Shipping
Dock Production/ Shop Floor Warehouse QAD Database On Premise, Hosted or On Demand Transmit data to QAD Online, real-time update of QAD database Receive validation RF Express™ for QAD Enterprise Applications .net or telnet connection Capture data Print
labels No intermediate hardware or software is needed.<br>
Shipping
Dock Production/ Shop Floor Warehouse QAD Database On Premise, Hosted or On Demand Transmit data to QAD Online, real-time update of QAD database Receive validation RF Express™ for QAD Enterprise Applications .net or telnet connection Capture data Print
labels No intermediate hardware or software is needed.<br>
12
Seamless Integration with QAD RF Express™ for QAD Enterprise Applications is written in Progress
Can match all QAD versions back to V7.4 and up to current versions of QAD and Progress:
QAD: 2012.1EE
Progress: 11.0
Must match the QAD version it’s running with:
For example, if you are running QAD2012EE, you would need the version that matches your QAD product, in this case RF2012EE.
For QAD2012SE, you would need the RF version to match that – RF2012SE etc.<br>
Can match all QAD versions back to V7.4 and up to current versions of QAD and Progress:
QAD: 2012.1EE
Progress: 11.0
Must match the QAD version it’s running with:
For example, if you are running QAD2012EE, you would need the version that matches your QAD product, in this case RF2012EE.
For QAD2012SE, you would need the RF version to match that – RF2012SE etc.<br>
13
WHY? When you have a conversion team focused on the task at hand and an issue such as implementing a third party package is thrown in, you have a problem.
Eagle offered their solution for Phase 1(S&R)
They took control of the implementation with little involvement from ICCN
They educated users at the sites
Then they finished the job and stepped aside and did not push for Phase II.<br>
Eagle offered their solution for Phase 1(S&R)
They took control of the implementation with little involvement from ICCN
They educated users at the sites
Then they finished the job and stepped aside and did not push for Phase II.<br>
14
The Bigger Picture ICCN needed a total solution for its data automation needs
Phase II of the implementation included all of the “other “ functionality that was lost
Cycle counting
Work Order picklists
Inventory moves
Shop floor transactions
Lot tracking
Eagle has provided a solution that incorporated our existing equipment
Eagle’s support capabilities and reaction time have proven to be outstanding!<br>
Phase II of the implementation included all of the “other “ functionality that was lost
Cycle counting
Work Order picklists
Inventory moves
Shop floor transactions
Lot tracking
Eagle has provided a solution that incorporated our existing equipment
Eagle’s support capabilities and reaction time have proven to be outstanding!<br>
15
DC and ISO Data Collection is key to ICCN obtaining ISO 13485 certification
Cradle to grave lot tracking for every component in the assembly
Accurate entry of items up to 25 chars long through receipt, issuance, application and shipping
We needed an application that would not put further burden on the production staff<br>
Cradle to grave lot tracking for every component in the assembly
Accurate entry of items up to 25 chars long through receipt, issuance, application and shipping
We needed an application that would not put further burden on the production staff<br>
16
Programs Written in Progress Native language for QAD provides fastest response time
100% data validation and put-away through QAD routines
Architecture identical to QAD Enterprise Applications
No third-party ODBC interfaces
Compatible with Progress Versions 6-11.<br>
100% data validation and put-away through QAD routines
Architecture identical to QAD Enterprise Applications
No third-party ODBC interfaces
Compatible with Progress Versions 6-11.<br>
17
Why is that important? Most of the third party QAD applications are written for SQL
Not a bad thing, just added overhead that you need to totally investigate
You also need to understand the underlying connectivity with QAD
You also need full disclosure of the costs to incorporate SQL into the mix.<br>
Not a bad thing, just added overhead that you need to totally investigate
You also need to understand the underlying connectivity with QAD
You also need full disclosure of the costs to incorporate SQL into the mix.<br>
18
Lowest Cost of Ownership Low overhead: no additional PCs needed
No additional IT skills required (to maintain additional databases or servers)
Site-specific requirements handled through standard product
Efficient implementation services
Smooth and proven upgrade path to match QAD updates and upgrades.
Eagle simplifies transactions. Drives inventory accuracy. Saves time. And improves productivity.<br>
No additional IT skills required (to maintain additional databases or servers)
Site-specific requirements handled through standard product
Efficient implementation services
Smooth and proven upgrade path to match QAD updates and upgrades.
Eagle simplifies transactions. Drives inventory accuracy. Saves time. And improves productivity.<br>
19
Key Uses Paperless RF terminal receiving with integrated label printing
Paperless material requisitioning, RF terminal material movement and put-away
Paperless RF terminal cycle counting and physical inventory
Shop floor labor collection and production reporting
Finished goods warehousing and shipping.<br>
Paperless material requisitioning, RF terminal material movement and put-away
Paperless RF terminal cycle counting and physical inventory
Shop floor labor collection and production reporting
Finished goods warehousing and shipping.<br>
20
Sample Functionality Purchase order receipt with labels
Unplanned receipt
Transfer with lot change
Site transfer
Lot transfer (compliance)
Inventory locator
Data identifier table
Customer/supplier cross reference
Label library
Multi-language support Inventory detail maintenance
Cycle count/recount
Tag count (Physical inventory)
Tag recount
Integrated Security
Kanban functionality
Data prefills<br>
Unplanned receipt
Transfer with lot change
Site transfer
Lot transfer (compliance)
Inventory locator
Data identifier table
Customer/supplier cross reference
Label library
Multi-language support Inventory detail maintenance
Cycle count/recount
Tag count (Physical inventory)
Tag recount
Integrated Security
Kanban functionality
Data prefills<br>
21
Table-Driven Option Selections Eagle’s rfvalues table allows customers to turn options on or off on a site-specific basis. Multiple printer types can be supported by site
Multiple labels can be supported by site
Prompts can be supported by site
Functionality can be supported by site. Advanced Features<br>
Multiple labels can be supported by site
Prompts can be supported by site
Functionality can be supported by site. Advanced Features<br>
22
Supported Environments Written in Progress
Supports Progress and Oracle databases
Supports Windows Server, Linux and Unix operating systems
Release levels of QAD SE/EE are covered
No QAD application prerequisites
Multi-language, multi-currency, multi-site mirroring QAD.<br>
Supports Progress and Oracle databases
Supports Windows Server, Linux and Unix operating systems
Release levels of QAD SE/EE are covered
No QAD application prerequisites
Multi-language, multi-currency, multi-site mirroring QAD.<br>
23
Supported Devices 802.11bgn RF handheld/wireless networks
Fixed stations with scanners and imagers
RFID scanners and readers And Smart Devices… RFID tags
Fixed RF printers
Portable RF printers
Scales
Barcode label printers
Bumpy bar codes<br>
Fixed stations with scanners and imagers
RFID scanners and readers And Smart Devices… RFID tags
Fixed RF printers
Portable RF printers
Scales
Barcode label printers
Bumpy bar codes<br>
24
Smart Devices For iDevices:
Eagle customers using RF Express for QAD Enterprise Applications can now use iPad®, iPhone® and iPod Touch® side by side with traditional handheld RF terminals.
For Android:
RF Express for QAD: Android OS is available for download to an Android device. This enables the device to perform the same transactions as other authorized handheld RF terminals.<br>
Eagle customers using RF Express for QAD Enterprise Applications can now use iPad®, iPhone® and iPod Touch® side by side with traditional handheld RF terminals.
For Android:
RF Express for QAD: Android OS is available for download to an Android device. This enables the device to perform the same transactions as other authorized handheld RF terminals.<br>
25
Intermec Platinum Partner Eagle's full-screen programs can run under the .NET environment, creating a .NET User interface compatible with QAD's. RFExpress.Net<br>
26
The Company: Eagle A strategic QAD partner since 1992
800+ customers worldwide at over 3,000 sites: all are manufacturers or distributors
Eagle’s product, RF Express™ for QAD Enterprise Applications, provides online, real-time automated data collection, RFID, bar coding, and label printing exclusively to QAD customers
99% annual customer retention.<br>
800+ customers worldwide at over 3,000 sites: all are manufacturers or distributors
Eagle’s product, RF Express™ for QAD Enterprise Applications, provides online, real-time automated data collection, RFID, bar coding, and label printing exclusively to QAD customers
99% annual customer retention.<br>
27
Partial List of Eagle Customers Worldwide Ralcorp Frozen Bakery Prods.
Reese Products
Rightway Fasteners
Rima Manufacturing
SAFT America
Schlumberger
Scosche Industries, Inc.
SMR Automotive
SPS Technologies
St. Gobain Performance Plastics
St. Jude Medical
Sugar Foods
The Tech Group, Inc.
Theranos
Thibiant International
Tower Automotive
Uptime Parts – Navistar
VAST China
Vention Medical
Visteon Corporation
West Liberty Foods
Yamaha Acument Global Technologies, Inc.
Akebono
ALZA (a Johnson & Johnson Co.)
Allied Telesyn
Android Industries
ANH Refractories
Associated Brands
Avery Dennison
Black & Decker
Cascade Engineering
Circor Energy Products
Cooper Lighting & Security
David Yurman
Delco Remy
Duffy Tool & Stamping
Eaton Corporation
Engineered Machined Products
Enodis
Federal Mogul
Freudenberg-NOK
Furlani’s Foods
Gemalto
GHSP GKN Driveline
General Bearing
Green Tokai Co. Ltd.
Handy & Harman Tube
ICCNexergy
IMRIS
Ingersoll-Rand
Insulet
Iota Engineering, LLC
Johnson Controls
Kwikset
L&W Engineering
Laird Technologies
Lang-Mekra North America
Lear
GE Lumination
Micrel, Inc.
MiTek Industries
Morrison Products
Oberto Sausage
Pentair Pool Products
Philips
Plasan Carbon<br>
Reese Products
Rightway Fasteners
Rima Manufacturing
SAFT America
Schlumberger
Scosche Industries, Inc.
SMR Automotive
SPS Technologies
St. Gobain Performance Plastics
St. Jude Medical
Sugar Foods
The Tech Group, Inc.
Theranos
Thibiant International
Tower Automotive
Uptime Parts – Navistar
VAST China
Vention Medical
Visteon Corporation
West Liberty Foods
Yamaha Acument Global Technologies, Inc.
Akebono
ALZA (a Johnson & Johnson Co.)
Allied Telesyn
Android Industries
ANH Refractories
Associated Brands
Avery Dennison
Black & Decker
Cascade Engineering
Circor Energy Products
Cooper Lighting & Security
David Yurman
Delco Remy
Duffy Tool & Stamping
Eaton Corporation
Engineered Machined Products
Enodis
Federal Mogul
Freudenberg-NOK
Furlani’s Foods
Gemalto
GHSP GKN Driveline
General Bearing
Green Tokai Co. Ltd.
Handy & Harman Tube
ICCNexergy
IMRIS
Ingersoll-Rand
Insulet
Iota Engineering, LLC
Johnson Controls
Kwikset
L&W Engineering
Laird Technologies
Lang-Mekra North America
Lear
GE Lumination
Micrel, Inc.
MiTek Industries
Morrison Products
Oberto Sausage
Pentair Pool Products
Philips
Plasan Carbon<br>
28
Global Services at a Glance Project planning
Project management
Application definition
Functional & detailed design
RF technology definition
Status reporting
Documentation
User / IT acceptance testing On-site start-up support and training
Bar code labeling / printing
Hardware support service definition
Customer-specific functionality and programming
Global software support<br>
Project management
Application definition
Functional & detailed design
RF technology definition
Status reporting
Documentation
User / IT acceptance testing On-site start-up support and training
Bar code labeling / printing
Hardware support service definition
Customer-specific functionality and programming
Global software support<br>
29
Corporate / The Americas
Bill Paone
Executive VP, Sales and Marketing
+1.973. 838. 5006 Ext 119
bpaone@eaglecondev.com
Europe & Africa
Robert Freeman
Director, Eagle-Europe
+44(0) 1451 812266
rmf@eagle-europe.com
China
Chenhua (John) Zhang TSnT Phone: x86-551-65313693 Mobile: x86-13305518890
czhang@tsnt.com Contact Eagle Australia
Ian Watts Eagle Australia Phone: +61(0)8 9468 0026
iwatts@eaglecondev.com
Rob Cheesman Kettering Professional Services Eagle Distributor: Australia Direct: +617 3335-2611 Mobile: +61 409 892-211
rob@kpservices.com.au New Zealand
Bernie Winter Eagle New Zealand Phone: +64.21.129.9436
bwinter@eaglecondev.com<br>
Bill Paone
Executive VP, Sales and Marketing
+1.973. 838. 5006 Ext 119
bpaone@eaglecondev.com
Europe & Africa
Robert Freeman
Director, Eagle-Europe
+44(0) 1451 812266
rmf@eagle-europe.com
China
Chenhua (John) Zhang TSnT Phone: x86-551-65313693 Mobile: x86-13305518890
czhang@tsnt.com Contact Eagle Australia
Ian Watts Eagle Australia Phone: +61(0)8 9468 0026
iwatts@eaglecondev.com
Rob Cheesman Kettering Professional Services Eagle Distributor: Australia Direct: +617 3335-2611 Mobile: +61 409 892-211
rob@kpservices.com.au New Zealand
Bernie Winter Eagle New Zealand Phone: +64.21.129.9436
bwinter@eaglecondev.com<br>