DRAINAGE HOUSE CONNECTIONs System WSIS Forum 2024 TABLE OF CONTENTS 02 03 04 05 Request House Connections Proceed House Connection by PWA Operation Team and Contractors Integration With EGIS Safety, Environmental, and Quality Inspection and
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DRAINAGE HOUSE CONNECTIONs System WSIS Forum 2024<br>
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TABLE OF CONTENTS 02 03 04 05 Request House Connections Proceed House Connection by PWA Operation Team and Contractors Integration With EGIS Safety, Environmental, and Quality Inspection and Control on the drainage connection operations 01 Overview 06 Building Completion Certificate 07 Project Affairs Applications – DHC<br>
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Overview Drainage House Connection system has automated house connection end-to-end process and achieved the business expectation to Receive and Manage House Connection Requests more efficiently and effectively, Speed-up the coordination for feasibility, review and approval process, Achieve the KPI for House connection process. Solution Objective Remove paper usage by automation of complete house connection process To provide a holistic view of all HC requests with status and easy tracking and follow up with assigned users The System supports Estimate Job Order, Joint Measurement and valuation function to update the amount for all active projects The system provides solution for BCC requests from creation until closure The solution provides dashboard and reporting tools for individual users and management Major Functionalities 01 02 03 04 Receive and Manage House Connection. Provide Realtime information related to house connection to customers. Prepare and issue Job Order / Submit Joint Measurement. Manage Inspection Schedule / Conduct Inspections. Stockholders Drainage Projects Drainage Operations Road Projects Highway Projects Beautification Committee Contractors Customers<br>
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Request House Connections Public user Request House
Connection Ashghal 24/7
Mobile App PWA Customer Service PWA Website (Customer Zone) CRM System<br>
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Proceed House Connection by PWA Operation Team and Contractors Preliminary Survey Preliminary Survey
Approval Final Survey Final Survey
QS Check Final Survey
Approval Estimate/Job Order Job Order Approval RO Processing Inspector Assignment Inspection Work Completed
Pending Phase 2 Work Completed Return Return Submit Return Return Preliminary Survey Final Survey Estimation/ Job Order Work Completion Submit Submit Submit PWA Operation Team
&
Contractors CRM DHC PWA Operation Team Billing Process Submit<br>
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Integration With EGIS System provides a seamless integration with EGIS to fetch the base map, update markup and to generate required templates (Survey Drawings, Location Map, and GIS Plan) during DHC process Steps.<br>
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Safety, Environmental, and Quality Inspection and Control on the drainage connection operations Quality Assurance and Control Tests System provides a QA/QC check function for contractors to submit their test results for approval before completing the inspection, The tests will be submitted by contractor and will be approved by PWA operation team. Test Types Air Test:
Test to identify the potential leakage of pipes. Concrete Test:
Submission of Compressive strength, Slump
and Temperature of concrete. Compaction Test:
Test for the compaction of Soil. Asphalt Core Test
Asphalt Core Test - to check the structure of
The asphalt layer after compaction. Safety And Quality Non-Conformance Reports If the work has been done not in accordance with drawing and specification, then Safety NCR will be issued for Safety related work site and Quality NCR will be issued for Quality related work site.<br>
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01-Create BCC Request Update Status as “Inspector Assignment” 02-Assign BCC Inspector Update Status as “Inspector Assignment on Hold” Update Status as “Cancelled” Update Status as “Inspection” 03-Perform Inspection & Update Inspection Details Is Inspection Acceptable? Update Status as “Returned to Applicant” Update Status as “Approved” Is Approved? 04- Review and Provide Approval Update Status as “Inspection Approval” Return Yes Return Yes Cancel BCC Coordinator BCC Inspector BCC Approval Cancel option only for
“Return to Applicant”
Status BCC Request BCC Process Update Status as “Inspection on Hold” Update Status as
“BCC Approval On Hold” Update Status as “Cancelled” Building Completion Certificate<br>
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Project Affairs Applications – DHC BCC Request By Status Returned to applicant OK Approved HC Requests Work In Progress Completed Closed Approved KPI Accomplishment Current KPI Previous KPI Previous KPI Current KPI Time Improvement 43% 30%<br>
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Project Affairs Applications – DHC Project
Impact Cost & Time Reduction by Automating House Connection Process Quality, Safety, and Environmental Metrics Improvement Customer Satisfaction Improvement Contribution in Sustainability System Positively Priorities & Scheduling Improvement<br>
