We are listening to you How the University of

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We are listening to you How the University of Birmingham is responding to your feedback You said, we did You asked for greater access to advice and support on finance and living We have enhanced UBHeard, our emotional support helpline,

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We are listening to you How the University of Birmingham is responding to your feedback<br>
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You said, we did You asked for greater access to advice and support on finance and living… We have enhanced UBHeard, our emotional support helpline, with a range of new features.
If English isn’t your first language, our counsellors use qualified interpreters to give advice and support in over 200 languages.
Service now offers financial and money matters advice alongside wellbeing, lifestyle, and emotional support. Find out more about the new features and how to access the services.<br>
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You said, we did You were positive about our Pause wellbeing service and asked for extended access… We have extended the Pause drop-in service to be four days per week during term-time.
You can find the service in the Wellbeing Lodge by the North Gate.
It is no longer just for those aged 18-25. Everyone is welcome to drop in for advice and support. Find out more about the service updates and how to access the services<br>