BODY LANGUAGE AT WORKPLACE - PowerPoint Presentation

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BODY LANGUAGE AT WORKPLACE

ACTION SPEAKS LOUDER THAN THE WORDSPRESENTED BY-SAKSHI AGGARWALROLL NO- 21 GEN SEC –A (FINAL)Slide2

INTROIt's about matching what we see with what we hear in the environment surrounding the situation & drawing a probable conclusion.

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INTRODUCTIONSlide4

Origin of body language

It's believed that the ability to read a person's attitudes & thoughts by their behavior was the original communication system used by humans before spoken language evolved. Body language is a product of both genetic and environmental influences. Blind children will smile and laugh even though they have never seen a smile.Slide5

TYPES OF BODY LANGUAGE

1) FACIAL EXPRESSIONSSlide6

2)GESTURES

MOVEMENTS OF THE HANDS, THE HEAD OR THE BODY. GESTURES ARE CULTURALLY BASED. Slide7

3)BODY MOVEMENTS AND POSTURES

POSTURE PRETAIN TO THE MANNER IN WHICH WE CARRY OURSELVES.Slide8

4)DRESS AND ACCESSORIES

IT INFORMS THE PEOPLE ABOUT US. PEOPLE JUDGE YOU BY THE WAY YOU DRESSED, THE COLOUR YOU DRESS, BY YOUR SHOES ECT. Slide9

5)BODILY CONTACT

1)POSITIVE AFFECT- FOR APPRECIATION, AFFECTION, REASSURANCE OR NURTURANCE . 2)PLAYFUL- FOR HUMOUR AND PLAFULNESS. 3)CONTROL- TO DRAW ATTENTION OR INDUCE COMPLIANCE. 4)RITUALISTIC- RITUALISED REQUIREMENTS LIKE GREETINGS AND DEPARTURES. 5)TASK RELATED- TO ACCOMPLISH TASKS.Slide10

6) SILENCE- SILENCES ARE ARE NOT ABSENCE OF COMMUNICATION. THEY ARE INTEGRAL PART OF INTERPERSONAL COMMUNICATION.

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7) EYES

Women are far more perceptive than men, that's what's commonly referred to as "women's intuition

". Women have a great ability to pick up non-verbal signals as well as having an accurate eye for small details.Slide12

8)SPACETYPES OF SPACE

INTIMATE SPACE LANGUAGE

PERSONAL SPACE LANGUAGE

SOCIAL SPACE LANGUAGE

PUBLIC SPACE LANGUAGE

I8 INCHES

I8 IN

TO 4 FEET

4 FEET TO 12 FEET

12 FEET TO THE RANGE OF SEEING AND HEARINGSlide13

MEANING OF FEW BODY LANGUAGE TRAITSSlide14

1)HandsThe most expressive body part

Palms down: Confidence, assertiveness, dominance.Palms up: Vulnerability, nonaggression, congeniality, humility, uncertainty.Slide15

Vise-strength handshake

: More common in the United States.Fingertip handshake: Hands not locked "web to web." Shows less emotional connection.Slide16

2)Lips

The most emotional body part Lip compression: Indicates even slight resistance, negative feelings or stress.

Slight drooping:

May be the first sign of unvoiced grief, sadness or disappointment.Slide17

3)Shoulders

Attached only to collarbone; flexible and expressiveShrugging: Indicates self-doubt and uncertainty. Slide18

4)Eyes

Reveal how we feel about and relate to people Eye contact: Looking directly into eyes causes heart rate and blood pressure to rise. Can be regulated by maintaining gaze intermittently, often for three seconds or less before glancing away. Even babies do this.

Cultural variations:

Japanese listeners often focus on speaker's neck to avoid eye contact; U.S. listeners focus on eyes.Slide19

Good Body Language

Leaning forward slightly - This communicates interest in what others have to say. Slide20

Make eye contact –

If no eye contact is made, this can signal deception or suspiciousness. Also, be careful on your judgments if someone does not make eye contact with you. Slide21

Mirror the body language of the other person

This shows that you are “in tune” with what the other person has to say and will make them feel at home and relaxed. Use discreetly though, otherwise you could seem to be making a mockery of them. Slide22

Sitting or standing upright with relaxed shoulders and arms -

This is good assertive body language. While you are showing powerfulness through standing upright, you are showing you are open to ideas and suggestions with your relaxed posture. Slide23

Respect the space of others

This will avoid nervous tension and allow a better atmosphere to communicate in. Slide24

Just like there is positive body language for the workplace, there are also little things we do that affect other's negatively. It may be things we don't notice - like shrugging after presenting a proposal or fidgeting with a pen during an interview. The best thing to do is to videotape yourself and then watch the tape over and over to be able to tell when you are doing something that would annoy another person.Slide25

Bad Body Language

Tightly crossed arms Rolling on your heels

Lazing about on a chair

Shoulder shrugs

Playing with your hair

Pulling your ear

Touching your face

Foot tapping or pen drumming

Clenching your fists

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5 Mistakes Reading Body Language in the Workplace

1) They forget to consider the context.2) They try to find meaning in a single gesture.3) They are too focused on what's being said.

4) They don't know a person's baseline.

5) They judge body language through the bias of their own culture

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So just rememberBody language cues are undeniable. But to accurately decode them, they need to be understood in context, viewed in clusters, evaluated in relation to what is being said, assessed for consistency, and filtered for cultural influences. If you do so, you'll be well on your way to gain the nonverbal advantage!Slide28

A SMALL CLASS EXERCISESlide29

So What Does This Mean?Slide30

So What Does This Mean?Slide31

So What Does This Mean?Slide32

So What Does This Mean?Slide33

conclusionBody Language is the most important part

OF COMUNICATION AT WORK PLACE.THE GOOD BODY LANGUAGE CAN BE LEARNED AND IT IS NECESSARY TO PRACTICE THESE TRAITS TO INHERENT THEM PERMANENTLYSlide34
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Sources: Anthropologist David Givens; "The Nonverbal Dictionary of Gestures, Signs and Body Language Cues.“

Business Communication -Asha KaulBusiness Communication-Jin kaushal