Accountability for Safety - PowerPoint Presentation

Slide1

Accountability for Safety

Don Fronk, Safety Programs Manager

Susan Rutan, Manager Human Resources

Office of Physical Plant, The Pennsylvania State University Slide2

Objectives

Provide a framework for developing a safety accountability program

Share our story – what we have done, the impact & lessons learned

Motivate YOU to enhance or develop a safety accountability programSlide3

Program Agenda

Create a common understanding of accountability (What?)

The case for

s

afety accountability (Why?)

The basic steps for growing safety accountability (How?)

The players (Who?)

Our Story

DiscussionSlide4

Understanding Accountability (The What)

Personal accountability

Workplace accountability

Safety accountabilitySlide5

The Case for Safety Accountability (The Why)

Safety accountability helps protect people

Accountability for safety moves the culture forwardSlide6

Basic framework for safety accountability

(The How)

Leadership commitment

Safety programs THE FOUNDATION -

Robust training & education SAFETY CULTURE

Employee involvement

Clear

expectations and

roles SAFETY ACCOUNTABILITY

Encouragement and enforcement MODELSlide7

Players in developing safety accountability

(The Who)

Senior management

HR management – if not part of senior management

Safety management & staff

Mid-management

Front line supervisors

Union – depending on contractual language

Employee (safety committees)Slide8

THE PENN STATE STORYSlide9

Penn State Office of Physical Plant Story

The foundation – growing our safety culture

Senior leadership focused on safety & communication of the commitment

Safety programs developed, documented, communicated & available

Robust training & informational programs

Employee involvementSlide10

Senior Leadership Commitment

OPP Vision Statement – We are recognized nationally for excellence in facilities, environmental & safety management.

OPP Guiding Principles – We provide an enjoyable, healthy, and safe work environment.

OPP Quality Service Action Plan – Safe Environment (Providing for the health and safety of people and the environment through daily work processes, environmental protection, maintenance practices, and facilities design.Slide11

Senior Leadership CommitmentSlide12

Senior Leadership Commitment

OPP Performance Criteria

Resource Commitment

4 full-time safety professionals (for 1300 FTE workforce)

Org-wide funding set-aside for safety (programmatic & facilities)

Unit operational budgets funded for safety trainingSlide13

Safety Programs

Safety program development and review teams include employees

Safety programs accessible on the web upon implementationSlide14

Safety Programs

Electrical Safety / Arc Flash

Control of Hazardous Energy

Excavation Safety

Confined Space

Fall Protection

ScaffoldingSlide15

Robust Safety Training & Information

OSHA awareness training for all employees

OSHA 30 hour outreach training for all trades supervisors, managers and project leaders

OSHA 10 hour outreach training for design staff

Safety awareness training for new employees

Ongoing programmatic training (trade specific) and annual

refreshers

Supervisor’s toolbox talks and bi-monthly safety training topicsSlide16

New Employee Awareness TrainingSlide17

Trade-specific training matrix

Core Training Matrix Input Form

Assessment Team

Tim Zerby, Mike Kelleher, Wes Kaluzny, Mike Tepsic

Trade Code

323, 423, 923

Job Title

Heating + Ventilation

Course / Topic Area

Frequency

S-Lock Out/Tag Out

I,A

S-Confined Space

I,A

S-Fall Protection

I,A

S-PPE Safety/Guidelines

I

S-Back Safety and Lifting

I,A

S-Aerial Lift Certification

I, 3 yrs

S-Hand Tool Safety

I

S-Asbestros Awareness

I,A

S-Respiratory Proetction/Fit Testing

I,A

S-Hot Work Permit

I

S-Chemical Waste Management

I,A

S-NFPA 70E

ISlide18

Employee Involvement

ISP Participation

92 hourly employees involved

Employees empowered to make decisions regarding safe work

Hazard assessments

Safety improvements to the work environment

PPE selectionSlide19

The Foundation is BuiltSlide20

THE OPP SAFETY ACCOUNTABILTY MODEL

The Safety Accountability Matrix

The Mechanism for AccountabilitySlide21

Building the Model of Safety Accountability

The Safety Accountability Matrix - Clarify expectations & roles

Identified the roles & expectations for each safety program area

Developed matrixSlide22

Program Area

HR / Safety Office

Manager

Supervisor

Employee

Personal Protective Equipment Program -Eye / face protection

-

Head protection

-Respiratory

protection

-

Hearing protection

-

Flash Gear

-Protective

footwear

Who? All employees

Develop, revise and evaluate program, develop and provide training, spec and approve PPE, work with OPP Stores to stock needed equipment, evaluate effectiveness of equipment, consult with Managers, Supervisors as the subject area expert.

Hold supervisors accountable for ensuring compliance with program and other safety responsibilities, provide funding.

Have a thorough understanding of PPE requirements, conduct PPE Hazard assessments, assist with training, ensure compliance with the program, and hold employees accountable.

Utilize appropriate PPE for

task as identified in hazard assessment,

complete medical

surveillances

as needed, maintain PPE in good condition, provide feedback on PPE type and styles.

Driver

Safety

Who? All Employees

Develop and revise vehicle operation safety guidelines, consult with equipment custodian on vehicle purchases, safety mechanism installs, review and track all vehicle accidents and work with Risk Mgmt. on corrective actions.

Support guidelines, hold supervisors accountable for ensuring compliance with program and other safety responsibilities, provide funding as needed.

Ensure compliance with policies, wearing seatbelts, cell phone policy and other MV laws and hold employees accountable, file accident reports.

Wear seatbelts, and follow OPP Vehicle safety guidelines. Comply with cell phone policy, report accidents and near misses.

Injury Reporting / Accident

Investigation

Who? All Employees

Review and approve all injury reports, assign / participate in accident investigations as necessary, perform trending analysis, track injury data and provide to Managers, Supervisors for their units, work with Supervisors on modified duty assignments.

Hold Supervisors accountable for timely filing, and for investigations, provide funding for corrective action items that are within their area of responsibility.

Report injury electronically within 24 hours, complete accident investigations assist in getting corrective action items completed, provide modified work assignments where possible.

Report all injuries to Supervisor immediately when it occurs. Participate in the investigation and recommendations for corrective action.Slide23

Program Area

HR / Safety Office

Manager

Supervisor

Employee

Electrical Safety Program (Mechanical Trades)

Develop, revise and evaluate program develop and provide training, work with electrical engineering to determine hazard categories of electrical systems, spec, approve and purchase PPE, consult with Managers, Supervisors as the subject area expert.

Hold supervisors accountable for ensuring compliance with program and other safety responsibilities, provide funding, support de‐ energized work.

Have a thorough understanding of the program and consult with employees on basic safety questions, provide tools and equipment necessary for safe electrical work, ensure compliance with program, hold employees accountable.

Understand and comply with program, wear appropriate clothing and PPE for troubleshooting. De‐ energize prior to working.

Lock out Tag Out (All Trades)

Develop, revise and evaluate program, develop and provide training, issue locks and track lock assignments, consult with Managers, Supervisors as the subject area expert.

Hold supervisors accountable for ensuring compliance with program and other safety responsibilities, provide funding.

Have a thorough understanding of the program and consult with employees on basic safety questions, provide equipment, ensure compliance with program and hold employees accountable, notify safety office of lock assignments.

Understand and comply with program, wear appropriate PPE, verify energy sources are de‐ energized.

 Slide24

Building the Model of Safety Accountability

Develop mechanisms for accountability

Developed parameters for enforcement

Utilized existing employee recognition program

Get senior leadership buy-in on model & parameters for enforcementSlide25

OPP Parameters for Enforcement

Conversation (undocumented)

1

st

violation of most PPE usage (except Flash gear and Fall Protection)

Letter of conversation

2

nd

violation of most PPE usage (accumulated for any type of PPE violation)

Failure to follow safety policy or procedure

Warning letter

Failure to wear PPE to that could result in serious injury or death (w/ last chance warning)

Failure to follow safety procedures that could result in serious injury or death (w/ last chance warning)Repeated or willful violations of safety policies or procedures (accumulated for any type of violation)

Summary dismissal/dismissal

Willfully engaging in behavior that creates a life/safety hazard for themselves or others

Repeat violations of safety policies or procedures (3 active WL language)

Repeat violation of those things listed under W.L. with last chance warningSlide26

Launching the Safety Accountability Model

Communication with all supervisors (train the trainer format)

Communication with union leadership

Supervisors communicated safety responsibility matrix with all employees Slide27

Growing the Culture of Safety Accountability

Highlight in new employee orientation

Hold employees accountable under the model

Review and update of Safety Responsibility Matrix

Train new supervisors on the model and parameters for enforcementSlide28

Impact of Safety Accountability Model

Positive trend of injury reduction

Increase of safety reports by employees

Demonstrates organizational focus on safety

Forces clarity in safety programs and policiesSlide29
Slide30

Increase in safety reports

Employee safety reports have increased over the last several years Slide31

Impact of Safety Accountability Model

Positive trend of injury reduction

Increase of safety reports by employees

Demonstrates organizational focus on safety

Forces clarity in safety programs and policiesSlide32

Lesson Learned

Keep safety staff out of enforcement

Supervisor/manager input on parameters for enforcement

Ensure training reflects expectations and document attendance

Highlights supervisors who are reluctant to hold employees accountable

Holding injured employees accountable is

really toughSlide33

Questions/Discussion